
Gerald Subaru of Naperville
Naperville, IL
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3,072 Reviews of Gerald Subaru of Naperville
Abid was kind, helpful and respectful from the very beginning to the very end. He thoroughly addressed each question that arose and conveyed in word and action his willingness to achieve customer sati beginning to the very end. He thoroughly addressed each question that arose and conveyed in word and action his willingness to achieve customer satisfaction. I was pleasantly surprised when Abid suggested they could offer a better interest rate than the agency through whom I had previous approval. I was even more surprised and thankful when Anthony from Finance offered even lower terms. Abid kept me informed of the status of the vehicle as it went through service check and detailing. He remembered and followed up on each issue about which I had questions. He even rearranged his schedule to accommodate a pick up time that worked with my schedule. I would recommend Abid and Gerald Subaru to family snd friends. I would return to Gerald, and Abid, for my next purchase. More
Very nice and friendly. Very knowledgable about all of the cars there. He made the process a lot smoother and faster. He was a pleasure to work with. the cars there. He made the process a lot smoother and faster. He was a pleasure to work with. More
Abid and Tony was very Helpful. Cared about your experience as well. Tony even made sure my little boy was happy and occupied too Thanks guys experience as well. Tony even made sure my little boy was happy and occupied too Thanks guys More
An easy, pleasant experience Working with this dealership and Jesse was a pleasure from start to finish. I got an excellent price on a new vehicle and a very good price for my tr Working with this dealership and Jesse was a pleasure from start to finish. I got an excellent price on a new vehicle and a very good price for my trade-in. Jesse did not put pressure on me to purchase anything extra that I was unsure of but did make certain that I understood clearly all options available. More
Kelly Thomas was fantastic to work with. She was knowledgeable and very organized. Our purchase with Gerald was enjoyable due to Kelly’s professionalism. We would highly recommend Kelly!! knowledgeable and very organized. Our purchase with Gerald was enjoyable due to Kelly’s professionalism. We would highly recommend Kelly!! More
This team is in your corner. Last week, with the help of Nick, Tony, and Chuck, I purchased my first Subaru. The car-buying process was simple, quick, and thorough. This came Last week, with the help of Nick, Tony, and Chuck, I purchased my first Subaru. The car-buying process was simple, quick, and thorough. This came as no surprise though as this dealership was recommended to me by multiple family members (all who've had outstanding experiences with the team). They knew everything about the history of the vehicle, allowed me to test drive my new Impreza around a wicked cool test track, came down on an already incredible price, and got me the best possible deal. Plus, they even fixed up the undercarriage of my friend's Nissan. More
Ehab was very friendly and kind. One of the best customer service interactions I have had. I can tell he really cares about his customers beyond the business transaction. service interactions I have had. I can tell he really cares about his customers beyond the business transaction. More
Kenny was wonderful to work with during this difficult time. He made the process much easier for us. Our new 2020 Subaru is perfect for our growing family. time. He made the process much easier for us. Our new 2020 Subaru is perfect for our growing family. More