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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

May 29, 2020

Ehab is very friendly, patient and always on top of things. We live in California but we helped our daughter lease a car in Naperville. Ehab answered our questions right away and even showed up on his More

by tabsbarretto@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Jun 03, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Thank you for your truly exceptional review! Sincerely, Nino McMorris - General Manager NMcMorris@geraldauto.com

May 27, 2020

Ehab helped me with my first car purchase with my family, and he was extremely helpful. He and the dealership were extremely helpful trying each car on their test track and making certain we were satisfied w More

by Ben Dobbertin
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Jun 01, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking time out of your day to share your truly exceptional experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nino McMorris - General Manager NMcMorris@geraldauto.com

May 22, 2020

Ehab was great to work with. Really happy with the whole experience, and would be happy to work with him again in the future. Thanks. More

by Dan.46639
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
May 26, 2020 -

Gerald Subaru of Naperville responded

Thank you for writing this fantastic review and giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nino McMorris - General Manager NMcMorris@geraldauto.com

May 22, 2020

great experience The salesman for very professional and very update on our purchase. We had a test drive on the test track and it was much better experience than driv More

by James S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abid Khan, Michael Price
May 22, 2020 -

Gerald Subaru of Naperville responded

Thanks for the kudos. We do our best to ensure nothing but a truly exceptional experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Chuck Dziak - cdziak@geraldauto.com

May 22, 2020

Ehab and the Gerald Subaru dealership gave me the best car buying experience. Even with due diligence, buying a car is tough especially with the pandemic. Ehab made us feel like he is our personal car guy More

by Marian
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
May 26, 2020 -

Gerald Subaru of Naperville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Nino McMorris - General Manager NMcMorris@geraldauto.com

May 20, 2020

Ehab went above and beyond his responsibilities to ensure that I’m a very satisfied customer. Highly recommend Ehab. I’m very happy with my new car. More

by Eva
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
May 22, 2020 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your truly exceptional review of Gerald Subaru of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nino McMorris - General Manager NMcMorris@geraldauto.com

May 20, 2020

Great service, friendly employees ! Very satisfied with Kenneth Gross for his help; knowledge of the brand and the outstanding service he provided. Thanks also to Jon Thongphadith for his help with paperw More

by ssmoca
Recommend Dealer
Yes
Employees Worked With
Jon Thongphadith, Kenny Gross
May 22, 2020 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nino McMorris - General Manager NMcMorris@geraldauto.com

May 17, 2020

Excellent customer service. Jennifer answers all of my questions and explained all of the features of the models I am interested in. I am very impressed with the dealership and the cars. More

by tony.melone
Recommend Dealer
Yes
Employees Worked With
Monomoy Ghosh, Jennifer Silvestri
May 19, 2020 -

Gerald Subaru of Naperville responded

We really appreciate your feedback, Tony. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Nino McMorris - General Manager NMcMorris@geraldauto.com

May 17, 2020

Best buying experience I have had buying a new car! I was very pleased with whole process, sales staff was very knowledgable, friendly and courteous. Sympathetic to my needs, Mike O'brien really made me More

by shamir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Monomoy Ghosh, Michael O'Brien
May 21, 2020 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your wonderful review of Gerald Subaru of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nino McMorris - General Manager NMcMorris@geraldauto.com

May 13, 2020

How car buying should be The 2015 Honda Civic I came to see was in terrific shape and the price was right. It only got better from there. Test drove it by myself, took my time More

by Honda Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, Kenny Gross
May 14, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for this truly exceptional feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Nino McMorris - General Manager NMcMorris@geraldauto.com

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