
Gerald Subaru of Naperville
Naperville, IL
Filter Reviews by Keyword
By Type
3,072 Reviews of Gerald Subaru of Naperville
Ehab is very friendly, patient and always on top of things. We live in California but we helped our daughter lease a car in Naperville. Ehab answered our questions right away and even showed up on his things. We live in California but we helped our daughter lease a car in Naperville. Ehab answered our questions right away and even showed up on his day-off because that was the day our daughter moved to Naperville. Thanks a lot Ehab and more power to you! More
Ehab helped me with my first car purchase with my family, and he was extremely helpful. He and the dealership were extremely helpful trying each car on their test track and making certain we were satisfied w and he was extremely helpful. He and the dealership were extremely helpful trying each car on their test track and making certain we were satisfied with the specifics of the car. Ehab was very detailed in his instruction on the car features too. Very great service. 100% professional and will help you. Thank you. More
great experience The salesman for very professional and very update on our purchase. We had a test drive on the test track and it was much better experience than driv The salesman for very professional and very update on our purchase. We had a test drive on the test track and it was much better experience than driving in traffic. More
Ehab and the Gerald Subaru dealership gave me the best car buying experience. Even with due diligence, buying a car is tough especially with the pandemic. Ehab made us feel like he is our personal car guy car buying experience. Even with due diligence, buying a car is tough especially with the pandemic. Ehab made us feel like he is our personal car guy, that he specifically works for us and not the institution. It is a comforting to buy feeling that way. he is very attentive to our needs, inquiries and limitations. JT and John were equally great and fair. I was set to buy Subaru but from now on, my go to place for new Subaru would be Gerald Subaru. Great job boys! More
Ehab went above and beyond his responsibilities to ensure that I’m a very satisfied customer. Highly recommend Ehab. I’m very happy with my new car. that I’m a very satisfied customer. Highly recommend Ehab. I’m very happy with my new car. More
Great service, friendly employees ! Very satisfied with Kenneth Gross for his help; knowledge of the brand and the outstanding service he provided. Thanks also to Jon Thongphadith for his help with paperw Kenneth Gross for his help; knowledge of the brand and the outstanding service he provided. Thanks also to Jon Thongphadith for his help with paperwork and finance. I will definitely recommend your location. More
Excellent customer service. Jennifer answers all of my questions and explained all of the features of the models I am interested in. I am very impressed with the dealership and the cars. questions and explained all of the features of the models I am interested in. I am very impressed with the dealership and the cars. More
Best buying experience I have had buying a new car! I was very pleased with whole process, sales staff was very knowledgable, friendly and courteous. Sympathetic to my needs, Mike O'brien really made me I was very pleased with whole process, sales staff was very knowledgable, friendly and courteous. Sympathetic to my needs, Mike O'brien really made me feel at ease and comfortable during the whole buying process. He answered all questions and really went to bat to get me the best deal he could. I can tell these guys have a high view of customer service, which is how it should be. I will be referring my family and friends to this dealership for their next purchase! More
How car buying should be The 2015 Honda Civic I came to see was in terrific shape and the price was right. It only got better from there. Test drove it by myself, took my time The 2015 Honda Civic I came to see was in terrific shape and the price was right. It only got better from there. Test drove it by myself, took my time going through my checklist, no pressure to hurry up, see other cars, or buy additional warranties/packages. Got a fair trade on my much older horse, wrote a check, and drove away. Kenny Gross made it all seamless and painless; he's a prince. The whole thing took three hours and was actually the most fun I've had during the pandemic. Imagine that! Car buying is supposed to be stressful, but this was delightful. High marks all around for Gerald. More