Back

Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

Directions

By Type

3,072 Reviews of Gerald Subaru of Naperville

December 28, 2019

Outstanding service Kelly Thomas did a terrific job assisting with my new lease. I highly recommend hertz anyone considering a new car.. She is very professional. I had a More

by Jim Carr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas
Dec 30, 2019 -

Gerald Subaru of Naperville responded

We are pleased to hear that you had a truly exceptional experience with Kelly and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Chuck Dziak - cdziak@geraldauto.com

December 28, 2019

As soon as I walked in the door I was greeted and taken care of. Kelly Thomas helped me through the car buying process and assisted me in identifying which car was the best fit for me. I asked her what fel More

by Veronica H
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas, Marie Stepanek
Dec 30, 2019 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional review! It is great to know that Kelly was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Alec McKean - General Manager

December 27, 2019

Review for Eddy Orellana Great service! Thank you Eddy! I recommend to others! The process was quick and easy. Answered all my questions, friendly, and professional. Made it a More

by jcags123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Cynthia Barratt, Eddy Orellana
Dec 27, 2019 -

Gerald Subaru of Naperville responded

Thanks for the truly exceptional review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Alec McKean - General Manager

December 27, 2019

Ehab is super nice, took time throughly explained every feature of the model I was interested in before and during test drive, patiently worked with me on the numbers so that I can get a nice car within b More

by Jeff S.
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Ehab Aref
Dec 27, 2019 -

Gerald Subaru of Naperville responded

We are pleased to hear that you had an excellent experience with Jeff and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Alec McKean - General Manager

December 26, 2019

Great car purchasing experience!! Jesse Bush was our sales representative when we purchased our new car. I highly recommend Jesse as he was very helpful and pleasant to work with. He m More

by lbirch1988
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Dec 26, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review. We are pleased to hear that Jesse was able to provide an efficient and overall positive experience. Sincerely, Alec McKean - General Manager

December 25, 2019

Great experience!! Eddy was a joy to work with! He and the team spent part of their Christmas Eve ensuring I find the perfect new Outback. Eddy was quick to explain all More

by Mira Staykova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, Eddy Orellana
Dec 26, 2019 -

Gerald Subaru of Naperville responded

Hello Mira and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Eddy was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Alec McKean - General Manager

December 24, 2019

Good experience Jesse was very helpful and understanding of all of my concerns. He did everything he could to find us a good deal and work within my needs. More

by jmott72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Dec 26, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this truly exceptional review. Our highest priority is satisfying our guests and we are delighted to know that Jesse made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Alec McKean - General Manager

December 23, 2019

Helpful and understanding We found a car online at a value we liked. When we got to the dealership, it had sold. Jesse was very helpful and found us a car that was almost the e More

by jackmott01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Dec 26, 2019 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Alec McKean - General Manager

December 23, 2019

The process was smooth. Ehab was very helpful and did a good job of explaining price details and other options. He even helped us back commute. More

by Sebastian
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Dec 23, 2019 -

Gerald Subaru of Naperville responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Alec McKean - General Manager

December 22, 2019

Outstanding experience It was a pleasant and wonderful experience with Gerald Subaru. Excellent service was provided by Leo. I loved the way with overall sales starting from More

by Venkat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Dec 23, 2019 -

Gerald Subaru of Naperville responded

Thanks for the truly exceptional review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Alec McKean - General Manager

...
61
...