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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

September 25, 2019

Great car buying experience! We test drove 8 different car manufacturer models and narrowed it down to two. Our experience at Gerald Subaru with Kelly Thomas was by far the bette More

by Sue T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Kelly Thomas
Oct 01, 2019 -

Gerald Subaru of Naperville responded

Hello Sue and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Kelly was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Alec McKean - General Manager

September 25, 2019

Ehab Aref was great Ehab was very friendly! Answered all the questions we had and made sure he listed all our requirements that we were looking for. He did not disappoint More

by Dana Noureldin
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Oct 01, 2019 -

Gerald Subaru of Naperville responded

Dana, thank you for reviewing your time spent at Gerald Subaru of Naperville. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Ehab is a dedicated member of our team who commits himself to truly exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, Alec McKean - General Manager

September 24, 2019

Excellent buying experience!! My Wife purchased a vehicle from Gerald Subaru Naperville this past weekend and we had an incredible experience due to our salesman Leo Lopez and the More

by Jerret C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Anthony Mazany, Nino McMorris, Ehab Aref, Tim Murray, Jon Thongphadith
Sep 24, 2019 -

Gerald Subaru of Naperville responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, The Gerald Subaru of Naperville Team

September 23, 2019

Great experience John Rose has a depth of knowledge of Subarus, and was a pleasure to work with. He was patient, and answered all of our questions. More

by R Sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rose
Sep 23, 2019 -

Gerald Subaru of Naperville responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Regards, The Gerald Subaru of Naperville Team

September 22, 2019

Top Notch Service! Jeff is really nice, a pro and know's his Car's ,He will work well amd get you the best Subaru help you need. Thank's again Jeff and have an awesome w More

by JV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Sep 23, 2019 -

Gerald Subaru of Naperville responded

Thanks for the great rating, JV. We're pleased that everything went well for you. Regards, The Gerald Subaru of Naperville Team

September 22, 2019

Excellent service. very satisfied with the car and excellent sales person..his very friendly and helpful...he explained in detail..if I'll buy another car I will surely More

by jle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Sep 23, 2019 -

Gerald Subaru of Naperville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Regards, The Gerald Subaru of Naperville Team

September 20, 2019

A Great Impression Was Made We had been searching for a new-used vehicle for a few months, so when my husband found the VW GTI online at this dealership, he immediately called to More

by Katie K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Nino McMorris, Leo Katsnelson, Marie Stepanek, Ehab Aref
Sep 23, 2019 -

Gerald Subaru of Naperville responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Gerald Subaru of Naperville Team

September 20, 2019

Wonderful Eddie was wonderful and delightful. Would definitely recommend him. Great conversations with Eddie and he showed me everything. Tim got me in and out More

by cmzotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana, Tim Murray
Sep 23, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Regards, The Gerald Subaru of Naperville Team

September 20, 2019

Great job done by all. These guys did a really nice job for us. They were professional yet friendly. Michael, Eddy, and Tim all did a great job! Thank you. More

by Barryrhoades
Recommend Dealer
Yes
Employees Worked With
Michael Price, Eddy Orellana, Tim Murray
Sep 23, 2019 -

Gerald Subaru of Naperville responded

Thanks a lot for your nice review, Barry! Regards, The Gerald Subaru of Naperville Team

September 20, 2019

Great experience Ehab was very helpful. He was efficient and didn't waste my time. He was able to get a car within my budget and find me a great deal. He didn't beat a More

by Sheldon
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Sep 23, 2019 -

Gerald Subaru of Naperville responded

Sheldon, we are elated to hear about your positive experience! Our team works very hard to put the needs of our customers first. We look forward to helping you again in the future! Regards, The Gerald Subaru of Naperville Team

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