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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

September 27, 2019

Another great new car buying experience at Gerald. The team at Gerald Subaru, particularly Ubaldo Rodriguez and Jeff Walker, were great to deal with again - fourth purchase, I believe. I was replacing More

by John M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Anthony Mazany, Jeff Walker
Sep 30, 2019 -

Gerald Subaru of Naperville responded

Hi John and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Alec McKean - General Manager

September 27, 2019

From Honda to Subaru We came in to Gerald Subaru to learn about the Outback and the Forester so we could make a decision on whether either would be a good fit for us. We’v More

by jaynedobes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Sep 30, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for leaving this awesome review of our dealership, jaynedobes. Leo truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, Alec McKean - General Manager

September 27, 2019

Outstanding sales experience Great dealership to do business with. Eddie was terrific I will highly recommend this dealership to anyone A great rate for financing . A great s More

by jsakanis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Eddy Orellana
Sep 30, 2019 -

Gerald Subaru of Naperville responded

jsakanis, thank you for taking the time to leave us a review and for giving us feedback. We're glad that Eddie and the rest of the Gerald Subaru of Naperville team were able to provide you with truly exceptional service. Sincerely, Alec McKean - General Manager

September 27, 2019

Outstanding customer experience Greeted and treated so professionally and friendly by my salesman, Jeff Walker. I’ve just begun my car buying search and am so impressed with Subaru More

by Peaceful Paws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker, Jon Thongphadith
Sep 30, 2019 -

Gerald Subaru of Naperville responded

We are pleased to hear that you had a truly exceptional experience with Jeff and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Alec McKean - General Manager

September 27, 2019

Best Experience EVER Jeff Walker was very personable, knowledgable and made the process easy and quick. I love my new car and share my experience at Naperville Subaru with More

by cbazat22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Sep 30, 2019 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your wonderful review of Gerald Subaru of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Alec McKean - General Manager

September 26, 2019

Some little bumps but I got the car! Choose your car what they have in stock!If you want something else,it will be a waiting game!But you will get it! Good job! More

by Gyorgy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Jon Thongphadith, Kenny Gross
Sep 30, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Gerald Subaru of Naperville. Sincerely, Alec McKean - General Manager! If you have any further needs, do not hesitate to stop by for a visit.

September 26, 2019

Jeff Walker knows his xxxx about cars! Even though the car I bought was a brand new model, there wasn't a question I ask that Jeff Walker didn't answer thoroughly. Hes got a lot of expertis More

by Mark K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Cynthia Barratt, Jeff Walker
Oct 01, 2019 -

Gerald Subaru of Naperville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. The Gerald Subaru of Naperville Team

September 26, 2019

Genuine Help Nick and Jesse were our Salesperson. Both were amazing in helping select best car for Mom. Highly recommend them. They really help find what was best More

by raygan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Gruic, Jesse Bush
Sep 30, 2019 -

Gerald Subaru of Naperville responded

Molar, thank you for your loyalty to our dealership and for taking the time to write this truly exceptional review. Kelly’s sales excellence is always consistent, and I’m glad your experience with her supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Alec McKean - General Manager

September 26, 2019

Great Experience - Prompt Communication Ehab was great to work with. Very quick and thorough responses. Great understanding of Subaru/vehicles. Also, very informative about the process of More

by tvigh22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref, Tim Murray
Sep 30, 2019 -

Gerald Subaru of Naperville responded

We are pleased to hear that you had an truly exceptional experience with Ehab and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Alec McKean - General Manager

September 25, 2019

Great to work with Michael was a great person to work with and knowledgeable with Subaru cars. He was very friendly and made the process easy and fast. Thanks for the ne More

by kellypearn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Tim Murray
Oct 01, 2019 -

Gerald Subaru of Naperville responded

Hi kellypearn! Thank you for this great review! Michael is a truly exceptional employee and we appreciate him for giving you a great experience. Sincerely, Alec McKean - General Manager

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