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Gerald Subaru of Naperville

Naperville, IL

4.7
3,074 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,074 Reviews of Gerald Subaru of Naperville

September 11, 2019

Above and Beyond I did not expect to buy a car when walking into the dealership. We met Paulo and he was genuine, attentive and knew the product very well - so well th More

by Nards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Rodriguez
Sep 12, 2019 -

Gerald Subaru of Naperville responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at our dealership! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Alec McKean - General Manager

September 10, 2019

Great service Thank you so much Kenny Grooss for your incredible work.its great experience.He very professional sail man.He helped me also drop my car off. Thanks a More

by Oleg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Gross
Sep 10, 2019 -

Gerald Subaru of Naperville responded

Thanks for the nice review, Oleg! Regards, The Gerald Subaru of Naperville Team

September 10, 2019

Fantastic and thorough Our salesman was very friendly, knowledgeable and thorough. I appreciated that he was not pushy and answered all of our questions! A very pleasant ex More

by Theresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Rodriguez
Sep 11, 2019 -

Gerald Subaru of Naperville responded

We are pleased to read that our team took such good care of you, Theresa! Regards, The Gerald Subaru of Naperville Team

September 09, 2019

Almost painless transaction Kenny Gross was patient and he listened to my needs. He was passionate with Subaru and reliability of of the vehicle. Explained everything about the v More

by Lmcruzer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Barratt, Tim Murray, Kenny Gross
Sep 09, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. The Gerald Subaru of Naperville Team

September 09, 2019

Great Service It was a busy Labor Day Weekend, with lots of customers, but John Rose made us comfortable, took his time finding out what we were looking for, and hi More

by M&J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, John Rose
Sep 09, 2019 -

Gerald Subaru of Naperville responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! The Gerald Subaru of Naperville Team

September 09, 2019

Used Acura Tsx I thought the experience with the staff was great. Especially Kenny the sales person. A+ effort and execution. Great deal and great car. Thank you f More

by Maliljy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Gross
Sep 09, 2019 -

Gerald Subaru of Naperville responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! The Gerald Subaru of Naperville Team

Sep 09, 2019 -

Gerald Subaru of Naperville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. The Gerald Subaru of Naperville Team

September 07, 2019

Good, quick, fair price Got the car I wanted at a decent price. Liked the lifetime drive train warranty. Reassuring considering the work I do. They cleaned it up real nice t More

by Myk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Sep 09, 2019 -

Gerald Subaru of Naperville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Take care! The Gerald Subaru of Naperville Team

September 06, 2019

Excellent Great experience and awesome help from Mike. I would highly recommend the dealership and sales rep. Mike was very kind and attentive and made the whol More

by js
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
Oct 23, 2019 -

Gerald Subaru of Naperville responded

We're pleased to hear that Mike, and the rest of our team, took care of you and that everything went very smoothly. We hope to see you again in the future.

September 05, 2019

What I was looking for Really appreciate you taking so much time with me on a busy Saturday. With only a few clues to what I needed to be my next car you got me quickly to a More

by Daisy
Recommend Dealer
Yes
Employees Worked With
Michael Price
Sep 05, 2019 -

Gerald Subaru of Naperville responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Gerald Subaru of Naperville Team

September 05, 2019

Great experience I was on a time crunch and Jennifer was able to help meet my needs in the time I was available before work. It was overall a pleasant experience and I More

by Rebekahjhlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silvestri
Sep 05, 2019 -

Gerald Subaru of Naperville responded

Thank you for your great review, Rebekah! We're glad to have Jennifer on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! The Gerald Subaru of Naperville Team

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