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Gerald Subaru of Naperville

Naperville, IL

4.7
3,074 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,074 Reviews of Gerald Subaru of Naperville

September 05, 2019

Eddy is the best! Eddy went above and beyond to help my wofe and I with her new car purchase. Very friendly, and easy to work with. Will be coming back when I am ready More

by pativansek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana
Sep 09, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this review. We are pleased to hear that Eddy was able to provide an efficient and overall positive experience. Take care! The Gerald Subaru of Naperville Team

September 04, 2019

Nice folks to do business with So far so good. The purchase was easy. Everyone very nice. Courteous and helpful staff and a very nice showroom. Overall was a pleasant experience. More

by sandrums
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jennifer Silvestri
Sep 04, 2019 -

Gerald Subaru of Naperville responded

Thanks for the great review. We're pleased that everything went well for you. Regards, The Gerald Subaru of Naperville Team

September 04, 2019

Best ever This was by far the best car buying experience ever. Very satisfied with the sales department. The dealership was very welcoming. Purchasing takes tim More

by MarlaG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silvestri
Sep 04, 2019 -

Gerald Subaru of Naperville responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Regards, The Gerald Subaru of Naperville Team

September 04, 2019

Excellent experience with Naperville Subaru Kenny Gross was very professional, confident, organized, and a pleasure to work with. Tim from financing was also very friendly and has a great smile. More

by Lora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Stepanek, Tim Murray, Kenny Gross
Sep 05, 2019 -

Gerald Subaru of Naperville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Regards, The Gerald Subaru of Naperville Team

September 02, 2019

New Car Buying John was the sales person I was working with, He was helpful and answered all my questions regarding the vehicle. He showed all the features and took More

by Saurabhp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor
Sep 03, 2019 -

Gerald Subaru of Naperville responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Regards, The Gerald Subaru of Naperville Team

September 02, 2019

Service I wanted to give Sara a 5 rating but your system shut me out before I could complete the service rating. Sara made sure that my oil change was done i More

by PForester
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sara
Sep 03, 2019 -

Gerald Subaru of Naperville responded

Thanks for the nice review! We appreciate your business. Regards, The Gerald Subaru of Naperville Team

September 01, 2019

Excellent experience! Great buying experience. Great dealership atmosphere. Great customer service. I look forward to returning for regular maintenance to this great dea More

by carolask
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Sep 03, 2019 -

Gerald Subaru of Naperville responded

Carol, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Regards, The Gerald Subaru of Naperville Team

September 01, 2019

Used car I found the car on the internet the week before. Manny contacted me right away. I was in and out of the dealership in 2 hours. That is the way interne More

by Lulu1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monomoy Ghosh, Jon Thongphadith, Kenny Gross
Sep 03, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your new car! It was great doing business with you. We hope to see you again! , The Gerald Subaru of Naperville Team

September 01, 2019

Jesse was great; didn't feel salesy Jesse was very thorough and friendly. He walked us through the various options throughout the process without being "salesy". He was respectful of our More

by Jessica H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Sep 03, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Regards, The Gerald Subaru of Naperville Team

August 31, 2019

Great first time car buying experience I was very happy with Ehab on Everything, and godly appreciated that they didn't try to sell me services or agreements I didn't need. Along with being More

by CarolineK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Ehab Aref
Sep 03, 2019 -

Gerald Subaru of Naperville responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Regards, The Gerald Subaru of Naperville Team

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