Back

Gerald Subaru of Naperville

Naperville, IL

4.7
3,074 Reviews

2379 Aurora Ave.

Naperville, IL

60540

Directions

By Type

3,074 Reviews of Gerald Subaru of Naperville

August 30, 2019

Excellent experience with Jesse Bush Jesse Bush was a pleasure to work with. His response time, attention to detail, and desire to provide accurate information made for a wonderful car b More

by soxfanhartigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Katsnelson, Jesse Bush
Sep 03, 2019 -

Gerald Subaru of Naperville responded

Thank you so much! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Regards, The Gerald Subaru of Naperville Team

August 30, 2019

It was a pleasure working with Jesse. Jesse was very professional, super organized, and honest with us - the process went quickly and smoothly. He was ready for us every time we came in an More

by kotsakis3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Katsnelson, Jesse Bush
Sep 03, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to recognize your experience with us! Regards, The Gerald Subaru of Naperville Team

August 30, 2019

Saleman Very knowledgeable and pleasant salesperson. Showed cars and all the options. Didn’t push us. Helped to make sale go smoothly. Very happy so far with More

by ruylea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Tim Murray
Sep 03, 2019 -

Gerald Subaru of Naperville responded

We are so happy to read of your positive experience with us! Thanks for the nice review. Regards, The Gerald Subaru of Naperville Team

August 30, 2019

Great Good dealership. Kenny helps me a lot understanding with the financial processes and find me a good vehicle after my total loss help me return my rent More

by Yay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Gross
Sep 03, 2019 -

Gerald Subaru of Naperville responded

Thank you so much! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Regards, The Gerald Subaru of Naperville Team

August 29, 2019

Wonderful experience Wonderful dealership with wonderful people who put the customer first. They understand your needs and limitations and work with you. They are also sen More

by Skliston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Jeff Walker
Aug 29, 2019 -

Gerald Subaru of Naperville responded

Thank you so much, Skiliston! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Regards, The Gerald Subaru of Naperville Team

August 29, 2019

Wonderful experience! Jeff was really great to work with! He was thorough and incredibly knowledgeable about all of the features on our new car. He listened to us and made More

by Meghan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Jeff Walker
Aug 29, 2019 -

Gerald Subaru of Naperville responded

Thank you for the five-star rating, Meghan! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! The Gerald Subaru of Naperville Team

August 29, 2019

Great Experience MIchael was knowledgeable about the car and took the time to understand our needs. Everyone at General's had a welcoming attitude, we never felt pr More

by TheB@k0sLot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Aug 29, 2019 -

Gerald Subaru of Naperville responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Regards, The Gerald Subaru of Naperville Team

August 29, 2019

New car buying experience My sales rep, Kenny Gross. Did a fine job. He was very detailed and carefully explained everything as we went through the steps. Very pleasant..went More

by Braysnap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Gross
Sep 03, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Regards, The Gerald Subaru of Naperville Team

August 29, 2019

Great experience! My car dealer was Paulo Rodríguez, who was very kind and knowledgeable about the vehicle I test-drove. He understood my needs from the moment I walked More

by Miah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Paulo Rodriguez
Aug 29, 2019 -

Gerald Subaru of Naperville responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Regards, The Gerald Subaru of Naperville Team

August 28, 2019

Great Car, Great Dealer We are "seasoned" car buyers. This time we looked at 7 different car makers. We bought our Forester Sport from Paulo of Gerald Subaru. We visited seve More

by Steve,sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael O'Brien, Jon Thongphadith, Paulo Rodriguez
Aug 29, 2019 -

Gerald Subaru of Naperville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Regards, The Gerald Subaru of Naperville Team

...
88
...