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Gerald Subaru of Naperville

Naperville, IL

4.7
3,074 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,074 Reviews of Gerald Subaru of Naperville

August 31, 2019

New car purchase My salesperson, Jenni Silverstein was very professional and courteous through the whole process. She made sure everything went smooth and answered all More

by Gforester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jennifer Silvestri
Sep 03, 2019 -

Gerald Subaru of Naperville responded

We are delighted to read that everything went so well for you! We hope to see you again down the road. Regards, The Gerald Subaru of Naperville Team

August 31, 2019

Great Experience My wife and I had a wonderful experience with Ehab during our car-buying experience. Very customer-focused and friendly and looked out for our best in More

by Adriangil60440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Sep 03, 2019 -

Gerald Subaru of Naperville responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, The Gerald Subaru of Naperville Team

August 31, 2019

Relaxed and informative We felt very relaxed and did not feel pressured by any of the staff. Eddy was extremely sociable and knowledgeable. We only went to look at a car a More

by fvt2027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana, Tim Murray
Sep 03, 2019 -

Gerald Subaru of Naperville responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, The Gerald Subaru of Naperville Team

August 31, 2019

Awesome Experience!!! I’m so glad Leo was able to help me find my new Subaru! I had met Leo years ago and stopped in a few times but was just looking. I remembered his calm More

by Josepk K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Sep 03, 2019 -

Gerald Subaru of Naperville responded

Thank you for recognizing your experience at our dealership. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Regards, The Gerald Subaru of Naperville Team

August 31, 2019

Friendly and easy to work with Leo Lopez was a great guy to deal with, listened to what we were looking for and didn't try to sell us something out of our price range just to make m More

by Mr. C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Leo Katsnelson, Jeff Walker
Sep 03, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. We are happy to hear that our team worked hard enough to make your purchase completely painless. Regards, The Gerald Subaru of Naperville Team

August 31, 2019

Very Friendly Leo Lopez is very friendly and personable. Easy to work with. Not pushy. I really enjoyed the test track that you get to test drive on. More

by Hairiam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Sep 03, 2019 -

Gerald Subaru of Naperville responded

Thanks for the awesome review, Hairiam! Regards, The Gerald Subaru of Naperville Team

August 31, 2019

Dood deal experience Jesse is very nice and professional sales, he guided us with the try drive. he provides very good service and very good deal to us! More

by yufen.li
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Sep 03, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for the awesome review! Regards, The Gerald Subaru of Naperville Team

August 30, 2019

Great car great service This is my 3rd Subaru from Gerald and 6th Subaru overall. They've consistently given me a good deal and good service. The experience now is very compr More

by Ange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray, Jeff Walker
Sep 03, 2019 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, The Gerald Subaru of Naperville Team

August 30, 2019

Excelent The sales persons Jesse Bush and Kelly Thomas both are very and accommodating I have excellent experience with Gerard Subaru naperville. I recommend More

by Segura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas, Jesse Bush
Sep 03, 2019 -

Gerald Subaru of Naperville responded

Segura, we loved reading this review! Happy customers are our aim, and it appears that our team really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions, we’re always available to help. Regards, The Gerald Subaru of Naperville Team

August 30, 2019

Excellent job Met with sales persons Jesse Bush and Kelley Thomas. They are very attentive with details and references of customer. They are both very accommodating More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas, Jesse Bush
Sep 03, 2019 -

Gerald Subaru of Naperville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, The Gerald Subaru of Naperville Team

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