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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

August 05, 2019

Great Service and Interaction Nick was very helpful when I arrived on site to look at Subaru Outbacks. He listened to what I wanted in a car and found just what I asked for. He was More

by jtchil0
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Gruic
Aug 06, 2019 -

Gerald Subaru of Naperville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any further questions. Regards, Alec McKean - General Manager

August 04, 2019

Purchase Used Vehicle Need a more comfortable car and came to Gerald Naperville to start my search. Test drove 2 cars and Mike was able to find something for my needs quick More

by Waerox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael O'Brien
Aug 05, 2019 -

Gerald Subaru of Naperville responded

Thank you for coming in to see us for your automotive needs! We really appreciate your business. Regards, The Gerald Subaru of Naperville Team

August 04, 2019

Ehab is the man! Ehab was patient with me on buying this car. I originally looked to buy it several weeks ago, and then my timeline shifted and Ehab was very patient. More

by JNaperville
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Aug 05, 2019 -

Gerald Subaru of Naperville responded

Congratulations on your new car, and thank you for choosing our dealership! We appreciate your business. Regards, The Gerald Subaru of Naperville Team

August 04, 2019

Purchased New vehicle Paulo Rodriguez is an Excellent person if we need to know every minute details about car.He gave us good test drive and helped us till we completed bu More

by Rajesh
Recommend Dealer
Yes
Employees Worked With
Paulo Rodriguez
Aug 05, 2019 -

Gerald Subaru of Naperville responded

Rajesh, thank you for your kind words and recommendation! It was our pleasure to take care of you. Regards, The Gerald Subaru of Naperville Team

August 04, 2019

Great job! Eddy was great! My options were limited but he worked with me and my family to find us the best option and dream car! I definitely recommend him. Than More

by Luisa Acosta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana, Tim Murray, Tina Tufo
Aug 05, 2019 -

Gerald Subaru of Naperville responded

We are pleased to read that our team took care of you and that everything went smoothly, Luisa! Thank you, The Gerald Subaru of Naperville Team

August 03, 2019

John continues to be a great help We bought two Subarus at the same time from John for our son and daughter. He was great and patient with us as we did test drives galore and peppered More

by Dr Chris Stout
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor
Aug 05, 2019 -

Gerald Subaru of Naperville responded

We are happy to hear that everything went well for you, Chris! Thank you, The Gerald Subaru of Naperville Team

August 02, 2019

Excellent service. Mike is highly knowledgeable and has been a great help. Overall service and experience with our new car purchase has been excellent. Would recommend M More

by Ravi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Aug 05, 2019 -

Gerald Subaru of Naperville responded

Thanks for the great review, Ravi! The Gerald Subaru of Naperville Team

August 02, 2019

Mostly positive We would of liked to have known more of the details of the extended warranty before arriving to buy the car. Eddy Orellana was great! More

by carlclayton7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Cynthia Barratt, Eddy Orellana
Aug 05, 2019 -

Gerald Subaru of Naperville responded

We are happy to read that you had an overall positive experience with us, Carl! Please let us know if we can do anything further for you. Regards, The Gerald Subaru of Naperville Team

August 01, 2019

Bought a used car I had a nice experience with the employees. Dealership was clean, light, nice bathrooms. My only complaint is the whole experience took way too long a More

by Sheka
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Katsnelson, Ricardo Rodriguez, Tim Murray
Aug 01, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Thank you! Alec McKean - General Manager

August 01, 2019

Great Experience! We took advantage of the Subaru Upgrade Program. Our salesperson, Kelly Thomas was wonderful. This is the second time she has sold us a Subaru Crosst More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thomas, Tim Murray
Aug 05, 2019 -

Gerald Subaru of Naperville responded

Hello Karen and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Kelly was there to provide you with such a truly exceptional service! Thank you again and congratulations on your car. Sincerely, The Gerald Subaru of Naperville Team

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