Gerald Subaru of North Aurora

We love Francisco Quinones! Francisco welcomed us and showed us the car about which we had called. He is wonderfully informed about the vehicle and was able to explain the techni Francisco welcomed us and showed us the car about which we had called. He is wonderfully informed about the vehicle and was able to explain the technical aspects in ways we understood. We enjoyed driving the vehicle with him. Negotiations went well. These things take a while so he keep checking back with us. He is pleasant and engaging but in no way pushy. We don't like pushy car salespeople. Francisco is the kind of salesperson you want to work with. More

Professional Start-to-Finish Denzel was very knowledgeable about the 2018 Crosstrek. He answered my questions before I even asked them. Laid back salesman who was professional thr Denzel was very knowledgeable about the 2018 Crosstrek. He answered my questions before I even asked them. Laid back salesman who was professional throughout the whole process. Jay and his crew explained many finance options with me, and we were able to compromise to get the deal done quickly. Sean was friendly and also explained many warrantee options. He made sure I was satisfied with the vehicle and the finance contract. I left Gerald with the car we wanted at the price we wanted. I cannot say enough about how professional Denzel, Darnel, Jay and Sean were throughout. Highly recommend these guys to anyone interested in a Subaru. Highly recommend these guys to sell you a Subaru. Best car buying experience I have ever had. More

Best Car Buying Experience I Have Ever Had This was, by far, the best car buying experience I have ever had. Michael was so helpful and prompt with his responses to our questions and Francisco This was, by far, the best car buying experience I have ever had. Michael was so helpful and prompt with his responses to our questions and Francisco was the perfect salesperson. We, at no time, felt like we were being deceived or taken advantage of. More

Great Service, Knowledgeable People I was kept informed as to the progress both of the analysis of the problems, as well as how the repairs were proceeding. Also,the dealership seemed t I was kept informed as to the progress both of the analysis of the problems, as well as how the repairs were proceeding. Also,the dealership seemed to really help with the Extended Warranty, making sure as many of the repairs as possible were properly covered. Everyone in Service was firendly and seemed genuinely interested in making the repair process as convenient as possible. More

Gerald Subaru - most pleasant Francisco at Gerald Subaru gave us the most pleasant car buying experience we ever have had. There was no pressure at all, everything was explained w Francisco at Gerald Subaru gave us the most pleasant car buying experience we ever have had. There was no pressure at all, everything was explained with just the right amount of detail and they were very patient with us. I have already recommended them to friends. Thanks Francisco! More

Outstanding Sales & Management Ehab was knowledgeable and outstanding and Lee who we negotiated price with played no games and wasted no time. Best experience ever in buying a car. Ehab was knowledgeable and outstanding and Lee who we negotiated price with played no games and wasted no time. Best experience ever in buying a car. Sure hope that service proves to be as competent. More

Just the right vehicle! Adam and Sean were personable and listened well to what I was looking for ...and my price point. I was able to get a car that had everything that I w Adam and Sean were personable and listened well to what I was looking for ...and my price point. I was able to get a car that had everything that I wanted, at a fair price. More

Friendly and knowledgeable John is a very friendly, understanding, knowledgeable and willing to work with you to get the right car at the right price. Great overall experience a John is a very friendly, understanding, knowledgeable and willing to work with you to get the right car at the right price. Great overall experience and received a high quality product. More

People who take pride in their job make all the difference. People who take pride in their job make all the difference in an organization.. The people who work at Gerald Subaru in North Aurora are the best. As People who take pride in their job make all the difference in an organization.. The people who work at Gerald Subaru in North Aurora are the best. Ashley was a delight More

Great experience A wonderful experience all around. No pressure buying, and provided as much information as possible. Many cars to choose from with the lifetime warran A wonderful experience all around. No pressure buying, and provided as much information as possible. Many cars to choose from with the lifetime warranty that no dealership can beat. More