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Gerald Subaru of North Aurora

North Aurora, IL

4.9
348 Reviews

205 Hansen Blvd

North Aurora, IL

60542

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348 Reviews of Gerald Subaru of North Aurora

March 26, 2018

Best Car Buying Experience I Have Ever Had This was, by far, the best car buying experience I have ever had. Michael was so helpful and prompt with his responses to our questions and Francisco More

by Julia61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Quinones, Michael Gately
Mar 29, 2018 -

Gerald Subaru of North Aurora responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

February 11, 2018

Great Service, Knowledgeable People I was kept informed as to the progress both of the analysis of the problems, as well as how the repairs were proceeding. Also,the dealership seemed t More

by Country_Roads
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Feb 15, 2018 -

Gerald Subaru of North Aurora responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase a truly exceptional one. Brian Trout Service Manager btrout@geraldauto.com

February 07, 2018

Gerald Subaru - most pleasant Francisco at Gerald Subaru gave us the most pleasant car buying experience we ever have had. There was no pressure at all, everything was explained w More

by Alyce910
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Quinones
Feb 08, 2018 -

Gerald Subaru of North Aurora responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of truly exceptional service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

January 28, 2018

Outstanding Sales & Management Ehab was knowledgeable and outstanding and Lee who we negotiated price with played no games and wasted no time. Best experience ever in buying a car. More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ehab Aref, Lee Cuomo
Feb 08, 2018 -

Gerald Subaru of North Aurora responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we handle delivering truly exceptional customer service. If there is anything we can assist you with in the future, please let us know. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

December 13, 2017

Just the right vehicle! Adam and Sean were personable and listened well to what I was looking for ...and my price point. I was able to get a car that had everything that I w More

by Sheila.
Recommend Dealer
Yes
Employees Worked With
Adam Krupa, Sean Ryan
Dec 13, 2017 -

Gerald Subaru of North Aurora responded

We really appreciate your feedback, Sheila. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you wont hesitate to reach out to us. Have a truly exceptional day! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

December 05, 2017

Friendly and knowledgeable John is a very friendly, understanding, knowledgeable and willing to work with you to get the right car at the right price. Great overall experience a More

by haaked
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Dec 06, 2017 -

Gerald Subaru of North Aurora responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to truly exceptional customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

December 02, 2017

People who take pride in their job make all the difference. People who take pride in their job make all the difference in an organization.. The people who work at Gerald Subaru in North Aurora are the best. As More

by Terry Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Stefansk, Kent Parker
Dec 06, 2017 -

Gerald Subaru of North Aurora responded

Thanks for your kind words! We appreciate our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Have a truly exceptional day! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

November 03, 2017

Great experience A wonderful experience all around. No pressure buying, and provided as much information as possible. Many cars to choose from with the lifetime warran More

by Peadaddy26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Nov 06, 2017 -

Gerald Subaru of North Aurora responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and truly exceptional dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

October 28, 2017

Best sales and dealership that I have had in 30 years We were able to get the best pricing the 1st time from Mike, and it was the best pricing within 250 miles of our home. On top of that, they surprised More

by Brent123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gately
Oct 30, 2017 -

Gerald Subaru of North Aurora responded

Congratulations on your new vehicle, Brent. Thank you for writing such a great review about your experience at our dealership!  We appreciate the feedback and are pleased that your experience with Mike was truly exceptional. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

October 28, 2017

Big Jon First of all i was not planing on purchasing a vehicle i was just going to look around and see if a vehicle would catch my eye. Big Jon saw that i was More

by BaNlove13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Oct 30, 2017 -

Gerald Subaru of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a truly exceptional experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

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