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Gerald Subaru of North Aurora

North Aurora, IL

4.8
350 Reviews

205 Hansen Blvd

North Aurora, IL

60542

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350 Reviews of Gerald Subaru of North Aurora

October 28, 2017

Best sales and dealership that I have had in 30 years We were able to get the best pricing the 1st time from Mike, and it was the best pricing within 250 miles of our home. On top of that, they surprised More

by Brent123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gately
Oct 30, 2017 -

Gerald Subaru of North Aurora responded

Congratulations on your new vehicle, Brent. Thank you for writing such a great review about your experience at our dealership!  We appreciate the feedback and are pleased that your experience with Mike was truly exceptional. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

October 28, 2017

Big Jon First of all i was not planing on purchasing a vehicle i was just going to look around and see if a vehicle would catch my eye. Big Jon saw that i was More

by BaNlove13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Oct 30, 2017 -

Gerald Subaru of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a truly exceptional experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

October 13, 2017

Went above and beyond This guy rocked. He did all legwork and coresponded with me mainly threw text due to my work schedule. I'm buying again with him More

by Johnny1061
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Holguin
Oct 17, 2017 -

Gerald Subaru of North Aurora responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for while working within your schedule. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

September 27, 2017

Will buy again after 5 years with the same deal better than Erik Johnson was so helpful, very accommodating nothing compare to any subaru dealer i visited. Also Sean is very much kniw what his doing.Great job f More

by ageriane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Johnson, Sean Ryan, Faruq Solebo, Jonathan Hudson
Sep 27, 2017 -

Gerald Subaru of North Aurora responded

Your kind words mean a lot to us. We appreciate your truly exceptional feedback! At Gerald Subaru, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

August 25, 2017

In and out, no pain We were looking for a pre-owned replacement car for our daughter. John showed me all the options in my price range. No pressure experience. Great guy. More

by BrianS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Johnson, Jon Dewig
Aug 28, 2017 -

Gerald Subaru of North Aurora responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit with us. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

August 20, 2017

Best Car Buying Experience Ever!!! I have never had such a GREAT car buying experience and the person that made the difference was our salesman Adam Krupa in addition to the Subaru repu More

by MaryAnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Krupa
Aug 28, 2017 -

Gerald Subaru of North Aurora responded

Congratulations on your new vehicle, and thank you so much for taking the time to share your feedback with us!  We work hard to make sure our guests have a remarkable experience.  We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

July 26, 2017

Grateful for Sean Ryan! Just bought a car today and had a great experience. My sales associate Sean Ryan was kind, authentic, knowledgeable and easy to work with. I liked his More

by Lucky.nat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Ryan, Ryan Bravi
Jul 27, 2017 -

Gerald Subaru of North Aurora responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about Sean Ryan. He is a great people person and he strives to create a truly exceptional buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your Subaru Impreza! If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

July 14, 2017

No unexpected surprises! Michael delivered everything as promised without high pressure sales gimmicks. Very personable and friendly. Probably the smoothest car buying experie More

by DL
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Johnson, Michael Gately
Jul 18, 2017 -

Gerald Subaru of North Aurora responded

It is very kind of you to write us such a truly exceptional review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent purchase with Michael. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

June 12, 2017

Thank you Michael Gately was awesome. I was very nervous going in after not purchasing a vehicle in over 12 years. He made the process of buying a new suv very More

by Carol A Wells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Johnson, Michael Gately
Jun 13, 2017 -

Gerald Subaru of North Aurora responded

Carol, thank you for this truly exceptional review and congratulations on your new vehicle! Michael is truly an exceptional employee and we appreciate him for providing great service to you. We look forward to assisting you again down the road! Sincerely, Brian Trout Service Manager btrout@geraldauto.com

May 23, 2017

Excellent experience leasing my new Subaru I had an amazing experience with the help of Sean Ryan and Scott Wolf! Their professionalism was exceptional. I would recommend this location and deal More

by ErinMinogue312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Wolf, Sean Ryan
May 24, 2017 -

Gerald Subaru of North Aurora responded

Thank you for this truly exceptional review, Erin. I’m so happy to hear that we could make you feel like a part of the Gerald Subaru of North Aurora family with your recent lease. We hope you are enjoying your new Subaru. I will share your comments with Sean and Scott, and if there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

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