Gerald Subaru of North Aurora

Jon DeWig did a wonderful job in helping me aquire a 2016 Subaru Outback. There was not a question he could not answer, and was completely knowledgable about did a wonderful job in helping me aquire a 2016 Subaru Outback. There was not a question he could not answer, and was completely knowledgable about every feature of the car. He was also engaging and pleasant throughout the entire sales process. More

Jons the best in the business! Ive worked at multiple dealerships for over 7 years, so I've met my fair share of sales people. Jon is definitely one of the best salesman out there! Ive worked at multiple dealerships for over 7 years, so I've met my fair share of sales people. Jon is definitely one of the best salesman out there! Very easy going, not pushy at all, understands your needs which is why I've bought two nissans from him (my mom also bought a nissan from him as well) and will not work with anyone else! I always recommend him to my friends and family when i can! More

Quick and easy, no hassle Was looking to lease a vehicle for my son who just got his license and leaving IL for athletics. Picked a couple vehicles out from their inventory an Was looking to lease a vehicle for my son who just got his license and leaving IL for athletics. Picked a couple vehicles out from their inventory and asked for some lease offers. I dealt with a new salesperson so I spoke directly with the manager, Scott Wolf. Told me the Legacy was the better lease option at that particular time so picked my color and options, got numbers that were fair and off I went. I brought my son in and Francisco went over the car completely with him. Very professional and will be an asset to Gerald. Have bought all my new vehicles from Gerald whether a Subaru or Nissan and will continue to do so and always refer friends and family. Great job again!! More

Mendoza from Aurora Jon Dewig was so helpful and accommodating. He has knowledge about the car we want, answers all our questions about the car, thus placing us in our co Jon Dewig was so helpful and accommodating. He has knowledge about the car we want, answers all our questions about the car, thus placing us in our comfort zone. Been dealing with Jon since 2001, That's 5 cars, he became a family friend to us. That's how confident our family is with Jon and the Gerald Subaru/Nissan More

Friendliest Dealer in North Aurora John De Wig is so easy to talk to and listens to what your needs are. He doesn't just try to sell you some car he wants to move. He makes suggestions John De Wig is so easy to talk to and listens to what your needs are. He doesn't just try to sell you some car he wants to move. He makes suggestions and lets you deside. He answers any questions you may have and no pressure. Explains the process throughly and gets you the best deal. You feel confident of that. Plus he ls always there to help you if you need help with setting up a function in the car you can't figure out. More

DON'T WASTE YOUR TIME! You have been warned. You can get a better deal and service at any other Subaru dealer in the area. The right hand doesn't know what the left is doi You have been warned. You can get a better deal and service at any other Subaru dealer in the area. The right hand doesn't know what the left is doing here. I understand one lost sale doesn't make a difference to this place or have an impact on them, but given sites like this exist, thought I would put it out there. More

Fantastic Service, Easy to Work With I contacted Gerald Subaru to find a Crosstrek for my father-in-law, and I was working from out of town on the transaction. Erika and Robert did a fan I contacted Gerald Subaru to find a Crosstrek for my father-in-law, and I was working from out of town on the transaction. Erika and Robert did a fantastic job of finding the vehicle and making the deal work. Great communication and fast response times, and most importantly, made the whole experience enjoyable for my father-in-law. He is thrilled with his new car! Thank you so much for all of your help! More

Jon DeWig Jon and Moe were the most friendly guys that we have purchased a vehicle from. From the time we arrived until we signed the contract we felt at esse. Jon and Moe were the most friendly guys that we have purchased a vehicle from. From the time we arrived until we signed the contract we felt at esse.We thank them. They are an asset to your Dealership. More

Dave the Service Manager saved the day UPDATE: I previously wrote the review below. Have to amend it because the Service Manager saw my review here and immediately reached out to me to UPDATE: I previously wrote the review below. Have to amend it because the Service Manager saw my review here and immediately reached out to me to make it right. I was impressed with his professionalism and patience. Thank you Dave! This review is actually for the Service Department. I'm on my 3rd lease from this place and my lease comes with 2 free oil changes. I used the first one and at the time, I asked the clerk to confirm the date by which I needed to get the 2nd. She said as long as I come before end of year, it should be fine. So I made an appointment and again explained the situation to the man who made the appointment and he said yes, they should honor it. My husband took the car today to the appointment because I'm at home with our sick baby and the man at the dealer said no, they will not honor it and he would be charged $100. My husband left and called me, I called the dealer and the man I spoke to refused to help. He said my husband could pay or I can try the service manager who isn't in until Monday. Now, I live a good 40 minutes from this place, the only reason I've gone back to purchase or lease again and again has been because of the customer service. Well, I guess this guy doesn't care that I will never give this dealership my business again. More

Great price and great service Not only did they match the price of the so-called "low-price-high-volume" dealer in our area, they gave me more money on my trade-in, and they were a Not only did they match the price of the so-called "low-price-high-volume" dealer in our area, they gave me more money on my trade-in, and they were a dream to work with. Sean Ryan and Erik Johnson were clear, courteous, and professional. They even stayed late to get us our new car. I highly recommend them. More