Gerald Subaru of North Aurora

Great Experiance 2016 Crosstrex My salesman Dan was very kind listened to me in what I wanted, when the car I drove wasn't the right color for me but I liked the way it drove he want My salesman Dan was very kind listened to me in what I wanted, when the car I drove wasn't the right color for me but I liked the way it drove he wanted me to drive a different car but it was out of my budget and he listened to me. He didn't say wait till you drive this one we walked away from that one and we moved on to other options till I got exactly what I needed. He was patient and for the first time in my 30 plus years of car buying it didn't turn my stomach. I didn't feel bullied or intimidated. My car was in transit not on the lot, so I would have to wait a few weeks to get it that was ok by me but Dan knew I was excited so his manager Theo worked on getting my car. Talk about customer service, Dan drove 50 miles to get my car and bring it back. I was so excited when they called me to tell me my car was there. I am not very good with electronics like phone and music gadgets but Dan took as long as it took to make sure my phone contacts were loaded and I knew how to play my music using all the buttons, showing me how everything worked. I felt like I met a new friend and not someone who was just selling cars. More

Great Subaru Purchasing Experience I couldn't decide between Forester or Outback. Once I decided on the Outback Jon worked with me on my needs for options on the vehicle and price. So I couldn't decide between Forester or Outback. Once I decided on the Outback Jon worked with me on my needs for options on the vehicle and price. So happy about my experience and purchase. Only downfall is the light tan interiors turn blue from your jeans (new or old). Thats on most cars now and I was not aware of that. More

BEST SALESPERSON IN CHICAGOLAND Yes that title is a bit of a grandiose claim, but keep reading...My wife and I have purchased over fifteen cars together. We are first time Subaru buy Yes that title is a bit of a grandiose claim, but keep reading...My wife and I have purchased over fifteen cars together. We are first time Subaru buyers and were hesitant about Subaru's take it or leave it little "dealing" reputation. I am used to domestic (GM) dealerships and "dealing" being part of the process. I purchased a 2014 XV Crosstrek having done a great deal of research on all Subaru's lines and eight other domestic/foreign vehicle brands. When I called to make an appointment and arrived at the dealership, John was our salesman and there was no fight...about anything. I told him the specific car I wanted, they arranged for delivery to the dealership (it was a reasonable trade distance), and made the purchase smooth. Remember folks, this is a business transaction, so be professional if you expect the salespeople to be professional. Bring all your documents and paperwork and arrange financing, downpayment, etc. AHEAD OF TIME. When YOU (the customer) do not do this, YOU make the experience bad, not the salesman/woman. John is VERY COMPETENT in every step of the process. He behaves like a professional and an adult while still being fun to interact with. No "bro" or "salesman" personas here. When my Subaru burns out, I 'm going back to John for the next sale. In my experience he is better than salespeople at other Chicagoland Subaru dealerships (we shopped around from Northshore to the Southside and West Suburbs). Thanks John! We are having lots of fun with the car still! -Kyle and Vanessa More

Great service! Jon is easy to work with and concerned about meeting your needs and providing the best service! I will definitely contact him again. Great car. Jon is easy to work with and concerned about meeting your needs and providing the best service! I will definitely contact him again. Great car. More

Awesome Experience and Great Car! It was a pleasure purchasing a car through Jeff! He is very personable, informative, knowledgeable, and helpful. He worked with us to get an awesome p It was a pleasure purchasing a car through Jeff! He is very personable, informative, knowledgeable, and helpful. He worked with us to get an awesome price for a new vehicle and has been very responsive with our follow up questions. We are very happy with the whole experience and will definitely recommend the dealership and Jeff to our friends and family - and come back next time we're in the market for another car. More

Great experience We learned about Jon from a friend who also bought a car from him. Jon respected our time and a deal was made very quickly, I think it was the quickes We learned about Jon from a friend who also bought a car from him. Jon respected our time and a deal was made very quickly, I think it was the quickest car purchase we'd ever had. He was most helpful in showing us all the features and operations of the Crosstrek we bought, just a nice honest man. I'd highly recommend Jon for your new car purchase and Gerald Subaru! More

Love Our Subaru Our Subaru will. be 3 years "new" in Aug 2016 and have no complaints with it or the service we service at Gerald Subaru of North Aurora. Working with Our Subaru will. be 3 years "new" in Aug 2016 and have no complaints with it or the service we service at Gerald Subaru of North Aurora. Working with Jon was a very pisitive car buying experience! More

Extremely helpful, very nice guy Jon and his colleagues were very helpful in getting me exactly the car I wanted. Gerald Subaru gave me the lowest price of the four dealerships I ch Jon and his colleagues were very helpful in getting me exactly the car I wanted. Gerald Subaru gave me the lowest price of the four dealerships I checked. Jon, himself, was courteous, knowledgeable and a very professional gentleman. I really appreciate his help! A year out, it's still a really nice car! More

Jon DeWig did a wonderful job in helping me aquire a 2016 Subaru Outback. There was not a question he could not answer, and was completely knowledgable about did a wonderful job in helping me aquire a 2016 Subaru Outback. There was not a question he could not answer, and was completely knowledgable about every feature of the car. He was also engaging and pleasant throughout the entire sales process. More

Jons the best in the business! Ive worked at multiple dealerships for over 7 years, so I've met my fair share of sales people. Jon is definitely one of the best salesman out there! Ive worked at multiple dealerships for over 7 years, so I've met my fair share of sales people. Jon is definitely one of the best salesman out there! Very easy going, not pushy at all, understands your needs which is why I've bought two nissans from him (my mom also bought a nissan from him as well) and will not work with anyone else! I always recommend him to my friends and family when i can! More