Gerald Subaru of North Aurora

Our salesperson Daniel Mucci was helpful and informative. He made what often is an unpleasant experience more enjoyable. He made what often is an unpleasant experience more enjoyable. More

Extremely friendly staff. I felt at home as if I was amongst long-time personal friends. Eleain and Jay were extremely knowledgeable about the cars and helped me to pick the o I felt at home as if I was amongst long-time personal friends. Eleain and Jay were extremely knowledgeable about the cars and helped me to pick the one that best suited me and my budget. They went above and beyond to help me feel at home in my new car. They showed me how to use the app to maximize my experience with the car, and they enthusiastically helped me explore the new intrinsic features of my car so I'm ready to hit the road in comfort and style. More

Service was amazing and tailored to my individual needs. I am a first-time Subaru customer and I was not disappointed. Would highly recommend this dealer and Subaru to everyone! I am a first-time Subaru customer and I was not disappointed. Would highly recommend this dealer and Subaru to everyone! More

They have friendly service, gave a good explanation plus quote of work needed and future service to consider, quick service, and they were ready at the appointment time I scheduled. Also, I appreciate the f quote of work needed and future service to consider, quick service, and they were ready at the appointment time I scheduled. Also, I appreciate the free car wash! More

Had a great experience buying my first outback from Jack- he was great in answering my questions and helping me get the right vehicle for my family and me! he was great in answering my questions and helping me get the right vehicle for my family and me! More

My first service and it was an excellent experience. Got in on time, and it took exactly the amount of time they said it would. Waiting area was nice, staff was great Got in on time, and it took exactly the amount of time they said it would. Waiting area was nice, staff was great More

As always, my experience was excellent. I feel that anyone that I speak with no matter their job, or responsibilities listens and provides an answer or direction to the person I need to tal I feel that anyone that I speak with no matter their job, or responsibilities listens and provides an answer or direction to the person I need to talk to and ensures that I have an answer. Everyone is pleasant, professional, has a sense of humor and respect for the customers. My Forester provides me with a safe and convenient travel and transportation. I have known Mark Jillich from his time as a Service Manager at the Gerald Nissan dealership. Mark and the staff that I have met Kayla and Daniel all come across as professional down to earth people. Any issue(s) are addressed with an understanding of minimal impact to me. Thank you. More

purchasing a car from Gerald Subaru and having it serviced there was an easy and satisfying experience much better than other dealerships I have dealt with in the past serviced there was an easy and satisfying experience much better than other dealerships I have dealt with in the past More

Gerald Subaru is a great place to buy a Subaru. I just bought my second Subaru (I put 200,000 miles on my first one) from them and my experience was wonderful. Knowledgable professionals are the I just bought my second Subaru (I put 200,000 miles on my first one) from them and my experience was wonderful. Knowledgable professionals are the 2 best words to describe their team. Honest, hard working folks trying to earn your business in a "non obnoxious" way; and that's a hard line line to walk. I would refer anyone to Gerald; they know how to make a difference when buying a car. More

Our salesman Faruq Solebo could not have been nicer to deal with. It was a nice experience not feeling pressured. deal with. It was a nice experience not feeling pressured. More