Germain BMW of Naples

Great service George Donavan is always able to find a way to accomodate our service needs and giving great follow up. Great communicator...no surprises! I feel very George Donavan is always able to find a way to accomodate our service needs and giving great follow up. Great communicator...no surprises! I feel very comfortable recommending Germain BMW because of the consistency of their performance. More

Excellent , professional service For over three years We have had the pleasure of being assisted by a real professional, Rhoel Gray. He has often gone above our expectations in ord For over three years We have had the pleasure of being assisted by a real professional, Rhoel Gray. He has often gone above our expectations in order to make our service experience go smoothly. During this time when we are all concerned about remaining healthy , he personally disinfected my loaner car. That’s truly a person simply doing what is good for another . We thank him and want others to know they will receive the best service from from Rhoel Gray. More

Back to BMW I've been with BMW for about 15 years, however, the dealer from Orlando that leased me this car was terrible and soured me on BMW. Germain BMW restore I've been with BMW for about 15 years, however, the dealer from Orlando that leased me this car was terrible and soured me on BMW. Germain BMW restored my faith in BMW. I purchased my low mileage lease car through Germain, and John "JJ" Joseph was extremely helpful, friendly and adept at getting things done for me. I've been servicing my BMWs at Germain for years, Rhoel Gray has been my go to guy. 5-stars for both JJ and Rhoel. More

Great Service really comes down to the people at the dealership. I’ve known Adrian for over five years and previously had him as my service rep at a local Mercedes really comes down to the people at the dealership. I’ve known Adrian for over five years and previously had him as my service rep at a local Mercedes dealership. I can’t say enough for him giving the straight skinny on my car’s needs. More

Always Good I live closer to another BMW dealership but drive the extra miles to get to Germain. People are friendly, helpful and honest. I've left the door ope I live closer to another BMW dealership but drive the extra miles to get to Germain. People are friendly, helpful and honest. I've left the door open a couple of times for them to sell me something that I might not have really needed. Moises Marante is my service advisor and always gives me the straight scoop. I appreciate that. More

Always courteous Rheol Gray has been my advisor for a few years now and he always provides excellent customer service. It is my pleasure to recommend him for the great Rheol Gray has been my advisor for a few years now and he always provides excellent customer service. It is my pleasure to recommend him for the great job that he does. More

When I was at Germain BMW previously Jeremy Bongle pointed out a couple of other issues that he thought should be addressed soon. I contacted him, the parts were ordered & we scheduled the service. He pointed out a couple of other issues that he thought should be addressed soon. I contacted him, the parts were ordered & we scheduled the service. He arranged for a loaner since the service would take a few hours. I was very satisfied with my experience. More

Service Moises Marante continues to excel with his customer service skills and knowledge of the product. Thank you for being so attentive to my service issue Moises Marante continues to excel with his customer service skills and knowledge of the product. Thank you for being so attentive to my service issue and solving the problem along with your technicians. More

Service Rhoel Gray provided good service and his experience helped make good decisions. Ver6 knowledgeable and experienced. Knows his product and offers he Rhoel Gray provided good service and his experience helped make good decisions. Ver6 knowledgeable and experienced. Knows his product and offers helpful advice for the present and future More

Great Service Chuck Griffin was super helpful and explained everything clearly. He was honest and was not looking to run up my bill like a lot of other dealers are. Chuck Griffin was super helpful and explained everything clearly. He was honest and was not looking to run up my bill like a lot of other dealers are. If you go to Germain BMW ask for Chuck, he will take care of you! More