Germain BMW of Naples
Naples, FL
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Excellent service by friendly, knowledgeable professionals I have been a customer of Germain BMW for a lot of years. The consistent high quality of of their service and repair give me confidence taking my car I have been a customer of Germain BMW for a lot of years. The consistent high quality of of their service and repair give me confidence taking my car there.This excellent service is provided in a pleasant environment by friendly, helpful people. I'm fortunate that Moises Marante is my Service Adviser. He is helpful and polite, but most important, Moises understands the BMW vehicles and how to repair them. More
Car buying made easy!!!! I recently leased a 440i convertible from Alexandru Soare. It was the easiest transaction I have ever had. He was pleasant, polite and quick with qu I recently leased a 440i convertible from Alexandru Soare. It was the easiest transaction I have ever had. He was pleasant, polite and quick with quotes, replies, questions, etc .I bought this beautiful car on a Thursday and it was delivered to my home on Saturday. Talk about uncomplicated and fast, can't beat that!! Thanks Alex. More
New vehicle purchase I recently bought a 2020 X3 BMW from Germain BMW. My salesperson Max Zuercher was absolutely fabulous. He was very warm and friendly and was not a hig I recently bought a 2020 X3 BMW from Germain BMW. My salesperson Max Zuercher was absolutely fabulous. He was very warm and friendly and was not a high pressure sales person, as he has been in two previous transactions with me in 2006 (530i BMW) and 2017 (X3 BMW). He was very knowledgeable about the vehicle I was interested in buying and worked to get me the best deal. I had an excellent experience and I would highly recommend this dealership, and Max as a salesperson !! More
Satisfied Buyer Peter Martin was most helpful in the purchase of my certified preowned 330i by giving me regular updates regarding price changes. He also sent the p Peter Martin was most helpful in the purchase of my certified preowned 330i by giving me regular updates regarding price changes. He also sent the paper work over to me so my time spent at the dealership when I came in to pick the car up was kept to a minimum. More
Chuck Griffith is the best! Professional, courteous, friendly and eager to give first class service every time!! Chuck makes getting service so easy. He goes out of his way to make it a great experien friendly and eager to give first class service every time!! Chuck makes getting service so easy. He goes out of his way to make it a great experience!! More
Great service George Donavan is always able to find a way to accomodate our service needs and giving great follow up. Great communicator...no surprises! I feel very George Donavan is always able to find a way to accomodate our service needs and giving great follow up. Great communicator...no surprises! I feel very comfortable recommending Germain BMW because of the consistency of their performance. More
Excellent , professional service For over three years We have had the pleasure of being assisted by a real professional, Rhoel Gray. He has often gone above our expectations in ord For over three years We have had the pleasure of being assisted by a real professional, Rhoel Gray. He has often gone above our expectations in order to make our service experience go smoothly. During this time when we are all concerned about remaining healthy , he personally disinfected my loaner car. That’s truly a person simply doing what is good for another . We thank him and want others to know they will receive the best service from from Rhoel Gray. More
Back to BMW I've been with BMW for about 15 years, however, the dealer from Orlando that leased me this car was terrible and soured me on BMW. Germain BMW restore I've been with BMW for about 15 years, however, the dealer from Orlando that leased me this car was terrible and soured me on BMW. Germain BMW restored my faith in BMW. I purchased my low mileage lease car through Germain, and John "JJ" Joseph was extremely helpful, friendly and adept at getting things done for me. I've been servicing my BMWs at Germain for years, Rhoel Gray has been my go to guy. 5-stars for both JJ and Rhoel. More
Great Service really comes down to the people at the dealership. I’ve known Adrian for over five years and previously had him as my service rep at a local Mercedes really comes down to the people at the dealership. I’ve known Adrian for over five years and previously had him as my service rep at a local Mercedes dealership. I can’t say enough for him giving the straight skinny on my car’s needs. More
Always Good I live closer to another BMW dealership but drive the extra miles to get to Germain. People are friendly, helpful and honest. I've left the door ope I live closer to another BMW dealership but drive the extra miles to get to Germain. People are friendly, helpful and honest. I've left the door open a couple of times for them to sell me something that I might not have really needed. Moises Marante is my service advisor and always gives me the straight scoop. I appreciate that. More