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Germain BMW of Naples

Naples, FL

4.9
2,385 Reviews

11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,385 reviews

April 02, 2020

Excellent service by friendly, knowledgeable professionals I have been a customer of Germain BMW for a lot of years. The consistent high quality of of their service and repair give me confidence taking my car More

by janesmith4pcr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Emerson, Moises Marante
Apr 06, 2020 -

Germain BMW of Naples responded

Thank you for leaving us this awesome review. Moises and our team are committed to continued education on the BMW brand which allows them to better serve our guests. Best Regards, Flavio Galasso General Manager

April 02, 2020

Car buying made easy!!!! I recently leased a 440i convertible from Alexandru Soare. It was the easiest transaction I have ever had. He was pleasant, polite and quick with qu More

by weezie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Soare
Apr 06, 2020 -

Germain BMW of Naples responded

We truly appreciate your business and thank you for taking the time to leave us this awesome review. Best Regards, Flavio Galasso General Manager

March 31, 2020

New vehicle purchase I recently bought a 2020 X3 BMW from Germain BMW. My salesperson Max Zuercher was absolutely fabulous. He was very warm and friendly and was not a hig More

by sonygsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Emerson, Ron Arnold, Max Zuercher, Chuck Griffith, John Casco
Apr 06, 2020 -

Germain BMW of Naples responded

Thank you for sharing your quality experience with Max and our team. We look forward to our continued relationship. Best Regards, Flavio Galasso General Manager

March 30, 2020

Satisfied Buyer Peter Martin was most helpful in the purchase of my certified preowned 330i by giving me regular updates regarding price changes. He also sent the p More

by Rxklenk
Recommend Dealer
Yes
Employees Worked With
Peter Martin
Apr 06, 2020 -

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your recent automotive needs. We appreciate you allowing Peter the opportunity to earn your business. Best Regards, Flavio Galasso General Manager

March 28, 2020

Chuck Griffith is the best! Professional, courteous, friendly and eager to give first class service every time!! Chuck makes getting service so easy. He goes out of his way to make it a great experien More

by MaryAnn & Tom Grieb
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
Apr 06, 2020 -

Germain BMW of Naples responded

Thank you for your business and trust in Chuck to provide you the ultimate guest experience. Best Regards, Flavio Galasso General Manager

March 25, 2020

Great service George Donavan is always able to find a way to accomodate our service needs and giving great follow up. Great communicator...no surprises! I feel very More

by donredlinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Emerson, George Donovan
Mar 26, 2020 -

Germain BMW of Naples responded

Thank you for sharing such positive feedback. We are happy to know that George has earned your trust and you are comfortable recommending him. Best Regards, Flavio Galasso General Manager

March 24, 2020

Excellent , professional service For over three years We have had the pleasure of being assisted by a real professional, Rhoel Gray. He has often gone above our expectations in ord More

by Appreciative
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
Mar 25, 2020 -

Germain BMW of Naples responded

Your continued business is truly appreciated. We are thrilled to know Rhoel meets if not exceeds your expectations. Thank you for the kind referral. Best Regards, Flavio Galasso General Manager

March 16, 2020

Back to BMW I've been with BMW for about 15 years, however, the dealer from Orlando that leased me this car was terrible and soured me on BMW. Germain BMW restore More

by jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Barber, Rhoel Gray, John "JJ" Joseph
Mar 16, 2020 -

Germain BMW of Naples responded

Thank you for taking the time to let us know that our team has restored your faith in the BMW brand. Here at Germain our team of professionals works hard daily to ensure a quality Germain experience to all our guests. Enjoy the road in your previously loved car. Best Regards, Flavio Galasso General Manager

March 16, 2020

Great Service really comes down to the people at the dealership. I’ve known Adrian for over five years and previously had him as my service rep at a local Mercedes More

by Jeff A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Peña
Mar 17, 2020 -

Germain BMW of Naples responded

Your business and kind words are truly appreciated. We are thrilled that Adrian is taking excellent care of you. Best Regards, Flavio Galasso General Manager

March 16, 2020

Always Good I live closer to another BMW dealership but drive the extra miles to get to Germain. People are friendly, helpful and honest. I've left the door ope More

by gnudog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises Marante
Mar 17, 2020 -

Germain BMW of Naples responded

Here at Germain BMW, we are providing honest and quality experiences for our guests. Thank you for highlighting Moises and the quality service he continues to provide. Best Regards, Flavio Galasso General Manager

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