Germain BMW of Naples

Rhoel Gray was very attentive to the service needed for my vehicle. He was efficient and informed me when my vehicle was ready. my vehicle. He was efficient and informed me when my vehicle was ready. More

Germain BMW of Naples is a very trustworthy dealership and Bob Davidson couldn’t make your purchase more enjoyable. and Bob Davidson couldn’t make your purchase more enjoyable. More

George Donavan makes having service an excellent experience. Germain service is efficient and George keeps you updated on the progress of their work. Best service department that I have used. experience. Germain service is efficient and George keeps you updated on the progress of their work. Best service department that I have used. More

Roberto Lopez gave us the best experience purchasing our BMW. He made everything so easy. He brought the vehicle to us to test drive and he took his time showing us the vehicle. I am in Love with my new car BMW. He made everything so easy. He brought the vehicle to us to test drive and he took his time showing us the vehicle. I am in Love with my new car. I will be recommending Roberto Lopez to all my friends and family. Thank you for a great car buying experience . More

Chuck has been excellent for years. I moved to Jupiter FL recently, but still only go to him for my service because of the first class customer service and quality. When I purchased my BMW years ago I was no recently, but still only go to him for my service because of the first class customer service and quality. When I purchased my BMW years ago I was not loyal to a dealership, but he has changed that. Thank you More

I have owned numerous BMWs since 1989. Jeremy Bogle is by far the best service rep I have ever encountered at the 4 Dealerships I have had my vehicles serviced at. His advice is spot on and he always keeps h far the best service rep I have ever encountered at the 4 Dealerships I have had my vehicles serviced at. His advice is spot on and he always keeps his promises and promptly responds to my calls. Since 1 of my vehicles is older I can depend on his recommendations for service to keep this car performing properly to enjoy my driving experience but also watching my expenditures. More

What a fantastic experience! I ordered a car; Roberto Lopez helped me through the options; he gave me a tentative delivery date and it was on time. He took time to answer all my questions. He stayed in t Lopez helped me through the options; he gave me a tentative delivery date and it was on time. He took time to answer all my questions. He stayed in touch throughout, letting me know the build date and when the car was at the port in Germany awaiting transport to the US. I was flying in and coming from the airport to pick up the car. Roberto worked with my insurance company to get everything ready. I arrived and there it was! He showed me all of the features and connected my phone. Paperwork with Jason was a breeze. While his job is to sell me add-ons, he was informative and not pushy at all. Within no time I was out and driving my car. I had a question about something and emailed Roberto. It felt like I'd just hit send and he was calling me to answer my question. But here's the best ... I've leased a lot of cars ... dealers always tell me I'll be getting a survey and how important it is to give them them highest marks ... if they don't get the highest marks, they'll lost their jobs, or whatever ... at Germain, no one mentioned a survey ... no begging for high scores. You know what they do? They offer an over-the-top experience and, of course, you want to rate them the highest! More

Germain BMW is excellent. My adviser Chuck Griffith is Germain BMW is excellent. My adviser Chuck Griffith is outstanding !the most professional and caring person he always kept me updated about the sta Germain BMW is excellent. My adviser Chuck Griffith is outstanding !the most professional and caring person he always kept me updated about the status of my car in service , was grateful he arranged for a Loaner I will seek Chucks advice when I buy a new BMW. B.Ingrid Maguire More

Service Advisor, Cory Hespeler, did everything he could to help me while his team solved the recent problem I had getting my car to start, including arranging to have the car towed into the service departm to help me while his team solved the recent problem I had getting my car to start, including arranging to have the car towed into the service department. He kept me posted on what was happening with the car, and made the entire process easy for me. I wasn't really sure what to do when the car wouldn't start. Thank you to Cory and the people with him who worked to fix my problem. More

I had problems with my BMW that I thought could not be I had problems with my BMW that I thought could not be solved. However, Jeremy Bongle reassured me he and his team could and would fix the problems I had problems with my BMW that I thought could not be solved. However, Jeremy Bongle reassured me he and his team could and would fix the problems at hand. After a few days, I received a call from Jeremy and said everything worked out as planned and I could pick up my car. I was amazed to find perfect craftsmanship by GERMAIN BMW employees solved my problems.. FIVE STAR FEEDBACK ! ! ! ! !. DAVE TURNER More