Germain BMW of Naples

Showed patience with us though our decision process We knew we wanted a car for our Florida home but didn't know exactly what we wanted (other than a light color and a sun roof). We just showed up at t We knew we wanted a car for our Florida home but didn't know exactly what we wanted (other than a light color and a sun roof). We just showed up at the dealership on several occasions to see what was on the lot; JJ was always receptive and didn't try to push us for a decision. He was very knowledgeable on all the different cars and went to extremes to get answers to our questions. I felt very comfortable with JJ; we was very patient and helpful. More

Seamless Transaction I had a great experience at Germain BMW. They have a superb inventory, which will accommodate anyone looking to buy a vehicle. JJ was very helpful in I had a great experience at Germain BMW. They have a superb inventory, which will accommodate anyone looking to buy a vehicle. JJ was very helpful in explaining all the features of our new car. Thanks so much! More

Customer Service is Supreme Zech Nicome worked with me through every step of buying my new BMW 440xi, including; a fabulous test drive, putting the deal together, assisting to un Zech Nicome worked with me through every step of buying my new BMW 440xi, including; a fabulous test drive, putting the deal together, assisting to unlock my locked credit, checking in as I waited for delivery, and following up with phone calls. He even set up a home appointment with a Genius to get the garage door opener set in the car. Thank you Zech for all you attention to details and assistance. I am delighted with my new car! More

Awesome customer service Thank you JJ for all the help and assistance in the purchasing of my Z4. We love the car and thank you for working us through this process. We’ll call Thank you JJ for all the help and assistance in the purchasing of my Z4. We love the car and thank you for working us through this process. We’ll call again in the future, hope to see you again during that experience. Shout out to Jeff as well for his assistance. Cheers Noel More

John Joseph Went in looking for a 5 series and ended up with a 740! Absolutely no pressure from JJ or anyone else. Total seamless transaction and we love our 7! Went in looking for a 5 series and ended up with a 740! Absolutely no pressure from JJ or anyone else. Total seamless transaction and we love our 7!! More

Frank Angelillo and Patrick Dodard ...AMAZING Salesmen! I was a longtime BMW customer, but switched to Mercedes after a poor sales experience (Germaine no longer employs that individual ). I only returned t I was a longtime BMW customer, but switched to Mercedes after a poor sales experience (Germaine no longer employs that individual ). I only returned to Germaine after hearing glowing reports about Frank Angelillo from a previous customer. He and his Associate Patrick Dodard so made this the best car buying experience ever! Frank worked magic in accommodating my needs and structuring the perfect deal. I can only describe my experience as “Concierge Service” ! Thank you Germaine for the level of professionalism that these Associates provided. I am glad to be back in a BMW! Anne Grandis More

Excellent follow up and follow through JJ maintained contact over several weeks until my new car purchase was completed. He was there through vehicle selection and assisting with the lease JJ maintained contact over several weeks until my new car purchase was completed. He was there through vehicle selection and assisting with the lease experience. More

Great experience It was a pleasure dealing with Zechariah. The process was easy and very professional. Everything went very smoothly from picking out the car to delive It was a pleasure dealing with Zechariah. The process was easy and very professional. Everything went very smoothly from picking out the car to delivery. I even got to cut his tie!!!! More

Very Helpful JJ made it easy to buy a pre-owned car. We are very happy with our purchased and appreciative of his help. I would recommend JJ and this dealership. JJ made it easy to buy a pre-owned car. We are very happy with our purchased and appreciative of his help. I would recommend JJ and this dealership. More

Salesman review John Joseph was a very pleasant salesman. He was not pushy, but very professional. He explained all details of the car and seemed very knowledgeable John Joseph was a very pleasant salesman. He was not pushy, but very professional. He explained all details of the car and seemed very knowledgeable. We would definitely use him again and recommend him to our friends. The dealership was very nice to work with. More