Germain BMW of Naples

Individualized service. Raquel Stolba took the time to ask .....what do you want ? I gave Raquel our BMW wishlist and she got to work. One of the items on my wishlist was Raquel Stolba took the time to ask .....what do you want ? I gave Raquel our BMW wishlist and she got to work. One of the items on my wishlist was interest free financing. Raquel delivered. She found some 5 series vehicles that matched our list AND she informed us of the BMW interest free 60 month financing. In addition, Raquel shared additional financial incentives and the rest is history. We love our new 5 series BMW and we're very grateful to Raquel for guiding us from wishlist to purchase during our BMW purchase process. In addition to Raquel's excellent service.....I must mention that,prior to meeting Raquel we've faithful Germain BMW customers because of Bill Emerson in the service center. He is responsive, efficient and makes it happen. Mark in finance is another "makes it happen" person. Also, enjoyed our sales and genius bar experiences throughout this purchase. More

Excellent! Daron, Mark, Antonio, Constantini, and the rest of the reps and employees were great. I will definitely buy my next BMW at Germain and refer anyone th Daron, Mark, Antonio, Constantini, and the rest of the reps and employees were great. I will definitely buy my next BMW at Germain and refer anyone that's interested in buying a BMW. More

Daron Lynn Took Care of Us This was an unusual transaction for an older Bimmer conducted over the phone. Germain identified several items to fix which delayed delivery, but the This was an unusual transaction for an older Bimmer conducted over the phone. Germain identified several items to fix which delayed delivery, but the dealership wanted this car in top shape before delivery. Daron kept us informed through the entire process and delivered the car to our home. We were a little unsure of doing business this way--I would normally go over a used car with a fine tooth comb before making an offer. You can rest assured this is a trustworthy dealership with high standards and quality staff. More

Best place to buy a car!!!!!! I never bought a vehicle from a dealership that treated me so well , my salesman Darron was amazing , and the sales manager Chris Tuttle was the same I never bought a vehicle from a dealership that treated me so well , my salesman Darron was amazing , and the sales manager Chris Tuttle was the same , and Heather in financing incredible. I highly recommended them great place to buy a vehicle More

12/15/17 I have bought many BMW's in several states over many years. I moved to Naples abt 5 years ago and went to Germain BMW of Naples. I met Daron Lynn and I have bought many BMW's in several states over many years. I moved to Naples abt 5 years ago and went to Germain BMW of Naples. I met Daron Lynn and have bought 2 certified used 7 series from him to date. Daron is the best salesperson I have ever dealt with at any BMW dealer and I look to trade up in abt In the near future. Chuck Griffith in Service is equally great to do business with. He's very accommodating and makes having service a pleasure. Whomever is responsible for setting the tone at your dealership needs to also be complimented. It's the best car buying experience I have ever had.Thanks to all I have met at Germain BMW of Naples . I frequently recommend your dealership. Geoffrey Pickard 12/15/17 More

very Satisfied I recently purchased a used BMW 328I from Germain BMWAlex Soare Client Advisor was very professional and easy to deal with. The car needed some mainte I recently purchased a used BMW 328I from Germain BMWAlex Soare Client Advisor was very professional and easy to deal with. The car needed some maintenance before it could leave the lot. This work was completed very quickly. Shortly after I drove the car off the lot a problem developed that need to be fixed. I phoned Alex and he referred me to Chuck Griffith Service Advisor, The problem was quickly corrected. Great group of people to deal with More

New X5 We continue to receive great service from our salesman, Jim McGinn, and everyone else we deal with at Germain BMW. Have been purchasing cars from th We continue to receive great service from our salesman, Jim McGinn, and everyone else we deal with at Germain BMW. Have been purchasing cars from this dealership for past 14 years and have never had an issue More

5 star experience! Jim Mcginn is the best! He goes above and beyond for the customer! He wants to make sure your happy and really cares! The next day after buying a car, Jim Mcginn is the best! He goes above and beyond for the customer! He wants to make sure your happy and really cares! The next day after buying a car, Jim Mcginn followed up with us asking how we like the car so far and if he can answer any questions. I would not go to any other dealership or sales person, Jim is the best! They have my business for life! Thanks Jim for all your help and support! Bmw is lucky to have an employee like Jim! Thanks again! More

Your best buying experience and lowest price in Florida I drove to Naples from Orlando because: 1) I was treated like a VIP from the first interaction with Chris Tuttle and subequently Natasha Chang. 2) T I drove to Naples from Orlando because: 1) I was treated like a VIP from the first interaction with Chris Tuttle and subequently Natasha Chang. 2) The dealership was eager to earn my business and gave me a great deal on a 2018 540i. I don't usually write reviews, but my experience was so good at Germain BMW, I felt I had to. I initially chatted with Chris Tuttle who made me feel extremely valued. He brought in Natasha Chang as my Client Advisor - and she was excellent. In fact, she treated me like I was the most important person in the building. I've never felt like that in my previous car buying experiences with Audi and MB, and even other BMW dealerships. I then met with Heather Smith in the finance office. She was equally amazing. She worked hard to get my deal done very quickly and was such a joy to talk to. When does that happen?? In closing, if you want to get a good deal AND be treated like a VIP, go to Germain BMW. More

Beemers Rock! I am on my 7th BMW now. I drive a 530i and my wife drives a 430i Grand Coupe. These cars are awesome! In all the time we have operated BMWs we have I am on my 7th BMW now. I drive a 530i and my wife drives a 430i Grand Coupe. These cars are awesome! In all the time we have operated BMWs we have had only 1 minor recall. We have never required service due to a failure or malfunction of any of our vehicles. These cars are beautiful to look at and so much fun to drive with all the latest technology onboard. The icing on the cake, so to speak, is the Germain BMW dealership and our Client Advisor, Jim McGinn. Over the years we have gotten to know several people at Germain BMW and everyone seems to know our name and always makes us feel so much at home there. It is truly a pleasure to go there even if we are just passing by. We would highly recommend Germain BMW and Jim McGinn for anyone looking for a new BMW or a certified pre owned vehicle. Respectfully submitted, Michael Chagnon More