Germain BMW of Naples

Working with Michael was a great experience. His professionalism and friendliness are a plus for our experience. Everyone at the dealership made us feel very special. A warm friendly enviroment. professionalism and friendliness are a plus for our experience. Everyone at the dealership made us feel very special. A warm friendly enviroment. More

i bought a used car off Joe . He was incredibly professional in every aspect of the sale. He took the time to help me better understand my financing and warranty options . In the end , i felt very professional in every aspect of the sale. He took the time to help me better understand my financing and warranty options . In the end , i felt very satisfied with the transaction, but more importantly it was the follow up after the sale that has made me write this note. Joe has been wonderful in developing and earning my trust to the point of recommending him to others looking for a vehicle. I will buy my next vehicle from him, and look forward to talking with him when i bring my BMW in for a wash and detail. yours truly Greg Cochrane More

Joe Hernandez provided excellent service in helping make my decision on a new car. He was patient and never made me feel pressured to get a deal done. I can't say the same for the competitors I shopped. my decision on a new car. He was patient and never made me feel pressured to get a deal done. I can't say the same for the competitors I shopped. He'll be selling me my next car. More

Max Zuercher was very professional, courteous, and we feel he did a wonderful job for us. During the buying process we never felt pressured to complete the sale. After we bought our car, Max Zuercher co feel he did a wonderful job for us. During the buying process we never felt pressured to complete the sale. After we bought our car, Max Zuercher contacted us to make sure we were still satisfied and asked if there as anything else he could do for us. I would highly recommend Max Zuercher, and would definitely go back to him if we were to buy another BMW. More

My complete experience at Germaine BMW was wonderful. Buying a new car can be a stressful experience but Jeff and everyone at Germaine BMW was great to work with. From the very moment I walked in the do Buying a new car can be a stressful experience but Jeff and everyone at Germaine BMW was great to work with. From the very moment I walked in the door I felt welcome. I was uncertain of which vehicle I wanted to purchase and Jeff was patient and extremely informative as I went through the process of test driving and exploring my options. He gave me the time and information I needed to make the right decision for me. Whether discussing the vehicle, the options or leasing vs buying, Jeff was extremely knowledgeable allowing me to have the details I needed to make my decision. He followed up with me without being annoying. (Sorry but lets face it we all know that car salesman can be annoying - Jeff was not so he made me want to deal with him and not look for someone else). Once I made up my mind Jeff and the team made it all work and the process of paper work was effortless. Jeff made me feel my purchase was special and went out of his way to make my taking possession of the car special. Jeff has followed-up with me on several occasions since I took possession of my beautiful car and I feel I can call upon him if I have any questions. I would highly recommend Jeff and the team at Germaine BMW. More

My wife and I purchased our first BMW from Germain a few weeks ago. It was a certified 2011 128i convertible. I first inquired online with Ron King and Larry Oblinger. Ron and Larry quickly responded to my weeks ago. It was a certified 2011 128i convertible. I first inquired online with Ron King and Larry Oblinger. Ron and Larry quickly responded to my requests and they were extremely courteous and responsive. I made an appointment the next day and was graciously met by Kevin Browne. We test drove and within 1 hour we bought it. Kevin made it a very simple, hassle free experience. We were very surprised and never had such an easy car sales experience before. The financing with Ms Zupancic was engaging and very simple. She explained everything in detail and we do appreciate her enthusiasm. The car was detailed and Kevin explained everything before we drove off. He even called us a few days later to make sure were happy. Kevin is an exceptional salesman and you are lucky to have him. Germain BMW has every detail covered and the dealership is running on all cylinders ! Thanks for everything Brian McGonagle More

Great experience and met what I was looking for, the commitment from Jeff was amazing and he worked very hard to ensure I was completely satisfied and I am commitment from Jeff was amazing and he worked very hard to ensure I was completely satisfied and I am More

I was looking for a specific vehicle and other dealers were giving me problems. Mr. Jim not only found the specific vehicle he made everything extremely easy and was very courteous. were giving me problems. Mr. Jim not only found the specific vehicle he made everything extremely easy and was very courteous. More

I had a wonderful experience from the moment I entered the showroom. Greeted by a warm and friendly receptionist and then introduced to Max Zuercher. Max took me through the sales process including a te the showroom. Greeted by a warm and friendly receptionist and then introduced to Max Zuercher. Max took me through the sales process including a test drives, options on the floor and the final sale. Max was a delight and made the purchase a personal one, as I believe a BMW sale should be. Very pleased with my new car and my new friend, Max. More

Top notch organization. We just purchased our third and fourth BMW. These two men worked hard to make our purchase possible. We'll be back again. fourth BMW. These two men worked hard to make our purchase possible. We'll be back again. More