Germain BMW of Naples

We bought a 2001 Toyota Avalon for our son in college. Kevin Browne was one of the friendliest sales people we've come across in quite some time (and it didn't hurt he's from Dublin, where we honeymooned) Kevin Browne was one of the friendliest sales people we've come across in quite some time (and it didn't hurt he's from Dublin, where we honeymooned). Our overall experience was a very easy and comfortable transaction, We would recommend Kevin to anybody! More

We bought a new BMW on New Year's Day 2014 and took delivery that afternoon. Fortunately, Germain BMW had 22 selections for the model we were interested in, so we were able to buy a car with the color delivery that afternoon. Fortunately, Germain BMW had 22 selections for the model we were interested in, so we were able to buy a car with the color and options we wanted. Larry Brewer facilitated getting this deal done with his attentiveness to everything from road testing the car to getting the right deal for us. We would definitely want to deal with him in the future. More

Working with Joe Hernandez to purchase a car was a positive experience. He was helpful and communicated using text and phone which was convenient for me. Since I was in the middle of my car search whe positive experience. He was helpful and communicated using text and phone which was convenient for me. Since I was in the middle of my car search when I went met Joe, he did a good job of keeping in touch and checking in with me over the next few days without being bothersome. He also addressed some questions that I had during this time via text and phone. I eventually decided the Kia was right for me and made my purchase at Germain BMW. I felt comfortable purchasing a vehicle that wasn't a BMW at Germain BMW. The Kia is a less expensive car, however I didn't feel that I was treated any differently because of it. Francesca Zupancic was helpful and knowledgeable. More

We shopped several other vehicles at several other dealerships and want back to Peter because of the trust that he earned and his knowledge of the vehicles. Peter worked hard for our business, even st dealerships and want back to Peter because of the trust that he earned and his knowledge of the vehicles. Peter worked hard for our business, even staying after hours to complete our sale. Peter has all of the qualities that will keep us coming back for years. More

Daron Lynn and the staff at Germain BMW provided the most respectful and flexible service that I have received in my 20 years of purchasing and owning BMW products. The team did everything in their power (a respectful and flexible service that I have received in my 20 years of purchasing and owning BMW products. The team did everything in their power (and within reason) to put me in the car that I am ultimately, very pleased to own. Daron showed extreme patience as my wife and I considered various options and finally settled on the car we purchased. One example of going the extra mile was the last minute repair of a small dent in the hood of the car. I was extremely pleased with the repair work quality and timeliness. It was the capstone of a great experience. The Finance Director, for Germain, Fran Zupancic, was also very pleasant and helpful concerning the additional warrantly options available to me and did a thorough job of explaining the financiing terms, which were in line with my expectations. Overall, I would recommend this dealership amd Steve Hill's team based on their low pressure, relationship oriented approach and sincere desire to do the right deal for the customer and BMW. I am m sure I will be back at Germain for my next vehicle. Regards, Shawn A. Buskey Naples, FL More

Still waiting for an answer for a second set of keys from the previous owner. the price negotiation was not allways clear and to my satisfaction! from the previous owner. the price negotiation was not allways clear and to my satisfaction! More

At the time I began my search for my new 328d xDrive Sport Wagon, I contacted Germain and another nearby BMW dealership via their respective websites. Without getting into the details of my bad experie Sport Wagon, I contacted Germain and another nearby BMW dealership via their respective websites. Without getting into the details of my bad experience with the other dealership, Germain BMW and specifically Jeff Waldman made it a no-brainer to go with them. From the get-go, I had prompt responses via email and phone calls... and generally kept me informed along the way with a delivery much earlier than I expected. So count me as a completely satisfied customer. Thank you very much!!! More

Our salesman, Chris Bryant, was personable, honest, knowledgeable and very accommodating. He was very easy to deal with and made our experience a very pleasant one. Both Chris and Neil Collinsworth m knowledgeable and very accommodating. He was very easy to deal with and made our experience a very pleasant one. Both Chris and Neil Collinsworth made us a great offer and thereby converted us from an Audi owner to a BMW owner. Chris and Neil even worked with Ken Burkart to expedite the conclusion of the sale (paperwork) to minimize our time at the dealership. We really appreciated this! I would definitely recommend Chris Bryant to my friends when they are in need of a new vehicle. Jim & Nancy Whiteman More

This was the third car I have purchased at Germain (2 BMW, 1 Mercedes). My sales rep was Peter Martin in all cases. This time it worked out great because I needed to complete the transaction that day bec BMW, 1 Mercedes). My sales rep was Peter Martin in all cases. This time it worked out great because I needed to complete the transaction that day because I was leaving town the next morning. Kevin got me through the financing right away and I drove out with the new car that afternoon. I will continue to buy from Germain. It is a great dealership, and my experience with sale, finance, and service have always been spectacular. More

Kevin Browne was a joy to work with and made the car purchasing experience extremely positive. He was extremely knowledge and was able to address all of my questions. Next time I need a car I will reach purchasing experience extremely positive. He was extremely knowledge and was able to address all of my questions. Next time I need a car I will reach out to Kevin. More