Germain BMW of Naples

I have dealt with Germain BMW in the past and thought my present experience was exemplary. Jeff Waldman did an outstanding job and the process went very smoothly. Most of all, I am very pleased with my ne present experience was exemplary. Jeff Waldman did an outstanding job and the process went very smoothly. Most of all, I am very pleased with my ner BMW. More

I thought that my old BMW dealership in Nashville was great but, in my opinion, the Germain folks bring it to a whole new level. I have been taking my two cars for service there since I moved here in 20 great but, in my opinion, the Germain folks bring it to a whole new level. I have been taking my two cars for service there since I moved here in 2011 and the service department is great - they always explain in detail what's going on and there are NO SURPRISES! The last time I took my 2006 530 in for service, I began looking at the new cars on the lot and was assisted by Jeff Waldman - he is what a client service rep should be - no high pressure sales tactics - just giving me the information that I needed to make an informed decision on a new car, which I purchased. Also got a more than fair trade on the 530. I would highly recommend Jeff to anyone looking for a new BMW - he's courteous, friendly and very knowledgeable about the cars. Germain is definitely now my dealership. More

Everyone we worked with at Germain BMW was easy to deal with and made the experience of leasing a new car as painless as possible. In terms of flexibility and transparency, they outclassed the competition with and made the experience of leasing a new car as painless as possible. In terms of flexibility and transparency, they outclassed the competition and were attentive without being overbearing. We worked primarily with Jim McGinn who respected our budget and objectives. Overall great experience. More

We met Joe as we were looking at a used Audi A4 convertible. He approached us and was very friendly, courteous, and professional. After taking the car for a test ride, we decided we would buy it, convertible. He approached us and was very friendly, courteous, and professional. After taking the car for a test ride, we decided we would buy it, but that meant we would need to trade in our car. Joe again was very helpful and made this a good experience. When we came back to pick up the car, Joe noticed the top did not retract totally and told us he would need to get it fixed so we would have a car in good working order. To help with this he gave us a loaner that proved to be very handy. Although we were very disappointed initially, Joe worked very hard to keep us informed as to the progress of the repair. In the end, the car was delivered with everything in working order, and we were very pleased. Joe took a difficult situation, and made it into a winning situtation. Tom Marmen More

Daron was knowledgable . He "got" it when I told him what and why I was looking for preowned car. Very helpful. Made it easy and was able to complete transaction in a timely fashion. He added told him what and why I was looking for preowned car. Very helpful. Made it easy and was able to complete transaction in a timely fashion. He added thoughtful extras ( floor mats, trip to rental car). He gave a good tutorial on features and operations. More

I was looking at Mercedes GLK originally but decided it was too small. Went to Germain BMW & test drove the X3 with Max. Loved the size & feel of the car which had all the features I wanted. Arrived at a was too small. Went to Germain BMW & test drove the X3 with Max. Loved the size & feel of the car which had all the features I wanted. Arrived at a fair price & drove the car home the same day. Would definitely recommend Max & the dealership! More

We bought a 2001 Toyota Avalon for our son in college. Kevin Browne was one of the friendliest sales people we've come across in quite some time (and it didn't hurt he's from Dublin, where we honeymooned) Kevin Browne was one of the friendliest sales people we've come across in quite some time (and it didn't hurt he's from Dublin, where we honeymooned). Our overall experience was a very easy and comfortable transaction, We would recommend Kevin to anybody! More

We bought a new BMW on New Year's Day 2014 and took delivery that afternoon. Fortunately, Germain BMW had 22 selections for the model we were interested in, so we were able to buy a car with the color delivery that afternoon. Fortunately, Germain BMW had 22 selections for the model we were interested in, so we were able to buy a car with the color and options we wanted. Larry Brewer facilitated getting this deal done with his attentiveness to everything from road testing the car to getting the right deal for us. We would definitely want to deal with him in the future. More

Working with Joe Hernandez to purchase a car was a positive experience. He was helpful and communicated using text and phone which was convenient for me. Since I was in the middle of my car search whe positive experience. He was helpful and communicated using text and phone which was convenient for me. Since I was in the middle of my car search when I went met Joe, he did a good job of keeping in touch and checking in with me over the next few days without being bothersome. He also addressed some questions that I had during this time via text and phone. I eventually decided the Kia was right for me and made my purchase at Germain BMW. I felt comfortable purchasing a vehicle that wasn't a BMW at Germain BMW. The Kia is a less expensive car, however I didn't feel that I was treated any differently because of it. Francesca Zupancic was helpful and knowledgeable. More

We shopped several other vehicles at several other dealerships and want back to Peter because of the trust that he earned and his knowledge of the vehicles. Peter worked hard for our business, even st dealerships and want back to Peter because of the trust that he earned and his knowledge of the vehicles. Peter worked hard for our business, even staying after hours to complete our sale. Peter has all of the qualities that will keep us coming back for years. More