Germain BMW of Naples

Daron Lynn and the staff at Germain BMW provided the most respectful and flexible service that I have received in my 20 years of purchasing and owning BMW products. The team did everything in their power (a respectful and flexible service that I have received in my 20 years of purchasing and owning BMW products. The team did everything in their power (and within reason) to put me in the car that I am ultimately, very pleased to own. Daron showed extreme patience as my wife and I considered various options and finally settled on the car we purchased. One example of going the extra mile was the last minute repair of a small dent in the hood of the car. I was extremely pleased with the repair work quality and timeliness. It was the capstone of a great experience. The Finance Director, for Germain, Fran Zupancic, was also very pleasant and helpful concerning the additional warrantly options available to me and did a thorough job of explaining the financiing terms, which were in line with my expectations. Overall, I would recommend this dealership amd Steve Hill's team based on their low pressure, relationship oriented approach and sincere desire to do the right deal for the customer and BMW. I am m sure I will be back at Germain for my next vehicle. Regards, Shawn A. Buskey Naples, FL More

Still waiting for an answer for a second set of keys from the previous owner. the price negotiation was not allways clear and to my satisfaction! from the previous owner. the price negotiation was not allways clear and to my satisfaction! More

At the time I began my search for my new 328d xDrive Sport Wagon, I contacted Germain and another nearby BMW dealership via their respective websites. Without getting into the details of my bad experie Sport Wagon, I contacted Germain and another nearby BMW dealership via their respective websites. Without getting into the details of my bad experience with the other dealership, Germain BMW and specifically Jeff Waldman made it a no-brainer to go with them. From the get-go, I had prompt responses via email and phone calls... and generally kept me informed along the way with a delivery much earlier than I expected. So count me as a completely satisfied customer. Thank you very much!!! More

Our salesman, Chris Bryant, was personable, honest, knowledgeable and very accommodating. He was very easy to deal with and made our experience a very pleasant one. Both Chris and Neil Collinsworth m knowledgeable and very accommodating. He was very easy to deal with and made our experience a very pleasant one. Both Chris and Neil Collinsworth made us a great offer and thereby converted us from an Audi owner to a BMW owner. Chris and Neil even worked with Ken Burkart to expedite the conclusion of the sale (paperwork) to minimize our time at the dealership. We really appreciated this! I would definitely recommend Chris Bryant to my friends when they are in need of a new vehicle. Jim & Nancy Whiteman More

This was the third car I have purchased at Germain (2 BMW, 1 Mercedes). My sales rep was Peter Martin in all cases. This time it worked out great because I needed to complete the transaction that day bec BMW, 1 Mercedes). My sales rep was Peter Martin in all cases. This time it worked out great because I needed to complete the transaction that day because I was leaving town the next morning. Kevin got me through the financing right away and I drove out with the new car that afternoon. I will continue to buy from Germain. It is a great dealership, and my experience with sale, finance, and service have always been spectacular. More

Kevin Browne was a joy to work with and made the car purchasing experience extremely positive. He was extremely knowledge and was able to address all of my questions. Next time I need a car I will reach purchasing experience extremely positive. He was extremely knowledge and was able to address all of my questions. Next time I need a car I will reach out to Kevin. More

Our experience with Jim McGinn was terrific. He is always patient, responsive and attentive. We enjoy working with him and have recommended him highly to friends. People like Jim make ALL the difference. patient, responsive and attentive. We enjoy working with him and have recommended him highly to friends. People like Jim make ALL the difference. More

Excellent service, attention to detail, and met my needs exactly as I outlined what I was able to do. Score! My highest accolades and recommendation! exactly as I outlined what I was able to do. Score! My highest accolades and recommendation! More

Very happy to have purchase our new car from Kevin Browne he is very knowledgeable, and was a pleasure to meet Francesca in financing as well. Best regards Pete and Rosie Galaviz Browne he is very knowledgeable, and was a pleasure to meet Francesca in financing as well. Best regards Pete and Rosie Galaviz More

Joe was great. He was very friendly and professional. We had him go talk to the Sales Manager about negotiating the price and they were able to make the deal work for us. We were very happy, as this is our had him go talk to the Sales Manager about negotiating the price and they were able to make the deal work for us. We were very happy, as this is our son's first car and he was thrilled on Christmas Day. More