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Germain BMW of Naples

Naples, FL

4.9
2,622 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,622 reviews

May 01, 2025

The service was done, professionally, on time and perfect. They also changed the key battery and the wiper blades which I hadn’t requested. During the service, the technician checked all the tires fo More

by john.whittemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Resendes
May 02, 2025 -

Germain BMW of Naples responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain BMW team may assist you again. It's always our pleasure! Best Regards, Flavio Galasso General Manager

April 30, 2025

Germain has a wide selection of new and used cars. I saw the vehicle I ultimately leased on line (X4 M4.0). The sales rep, Alex Ferber, was excellent. He took me for a test drive and was invaluable i More

by jnapolimd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Ferber
May 01, 2025 -

Germain BMW of Naples responded

Thank you! We're happy to hear that all of your needs and expectations have been met and that you're satisfied with the service you received. We appreciate your business and hope to work with you again in the future. In the meantime, enjoy the road in your new BMW. Best Regards, Flavio Galasso General Manager

April 30, 2025

Christine Barta was exceptional. She kept me well informed of the progress of my service work. Everybody at the dealership was outstanding at customer service. More

by Dvm728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Barta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Germain BMW of Naples responded

We would like to thank you for your recommendations and for this 5 Star review. Our team of professionals is dedicated to providing you and everyone else who visits Germain BMW with only the best there is to offer. Best Regards, Flavio Galasso General Manager

April 28, 2025

Rhoel was great in service! I am a car dealer that had a flat tire while at my home in Naples and was so impressed with his kindness and overall demeanor! Would highly recommen More

by tim2moody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Germain BMW of Naples responded

Thank you for taking the time to leave Rhoel this wonderful review! He will be honored to hear of your very kind words and to know how greatly you valued his service! We couldn't be more pleased to hear of your satisfaction, and we wish you the safest of travels- on behalf of Rhoel and the entire team! Best Regards, Flavio Galasso General Manager

April 25, 2025

Sebastian greeted me and kept me posted throughout the service appointment. Service was completed promptly and as expected. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Murzanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Germain BMW of Naples responded

Your overall satisfaction is our priority. Thank you for sharing your positive and informative experience. Best Regards, Flavio Galasso General Manager

April 24, 2025

My Service Advisor Rhoel Gray did an excellent job of providing me with service. I had booked an appointment for a clunking noise. I did not request a service loaner car. Rhoel said repairs may take a wh More

by joecarbuyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Germain BMW of Naples responded

Thanks so much! We're delighted the value of Rhoel's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment. Best Regards, Flavio Galasso General Manager

April 24, 2025

Great service but very difficult to get an appointment- usually have to wait 1-2 months especially in season it’s worse. I still work so it’s very frustrating to not be able to get an appointment when it’s More

by Juds14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tona Zarrelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Barta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Germain BMW of Naples responded

We thank you for choosing Germain BMW for your automotive needs. Our team is happy to know your visit was a successful one and are sorry to hear of your concern with scheduling. Regrettably, if a loaner vehicle is required service scheduling can be longer than expected due to our limited loaner fleet. However, for our customers who wish to wait with us or use our shuttle we can accommodate an appointment sooner even during season. Best Regards, Flavio Galasso General Manager

April 21, 2025

There can’t be a service manager any nicer, and more interested and involved with your car in the service dept He walks so fast he’s hard to keep up with, I am nobody special but he always helps me More

by Cate.linn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Germain BMW of Naples responded

We appreciate your 5 stars for Chuck! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape. See you down the road. Best Regards, Flavio Galasso General Manager

April 18, 2025

Rhoel Gray is attentive, knowledgeable and reliable. I have been very satisfied with the thorough service he has provided throughout the years at your dealership. More

by Lloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Germain BMW of Naples responded

Your business and positive feedback are greatly appreciated. We know Rhoel enjoyed assisting you with your automotive needs and is always available to support you throughout your ownership experience. Best Regards, Flavio Galasso General Manager

April 17, 2025

This dealership goes out of its way to satisfy its customer be it the service department or the sales department. Klevis Tosha has sold us two cars. He is definitely an asset to the BMW company. Alway More

by iamchrista
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klevis Toska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Germain BMW of Naples responded

We're happy you had a fantastic time with us and continue to receive the best in customer care from our sales and service teams! Thanks for your trust, we're thankful for amazing customers like you. We look forward to seeing you again soon! Best Regards, Flavio Galasso General Manager