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Germain BMW of Naples

Naples, FL

4.9
2,714 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,714 reviews

November 23, 2025

Corey hipster was very professional. He understood my problem and reported back to me on a timely basis More

by Hoha55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hespeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Germain BMW of Naples responded

Your business and positive feedback are greatly appreciated. We know Corey enjoyed assisting you with your automotive needs and is always available to support you throughout your ownership experience. Thank you for choosing Germain. Best Regards, Flavio Galasso General Manager

November 23, 2025

Germain is under construction preparing for the future. I can’t say enough about Rhoel Gray who is my service advisor. He always ask how my family and business is doing. Rhoel is more than our service More

by raswfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Germain BMW of Naples responded

Your continued business and trust in Rhoel and our team here at Germain BMW of Naples mean so much to us all. Thank you for spreading the word and for the kind 5-star rating. Best Regards, Flavio Galasso Generla Manager

November 22, 2025

I’ve been dealing with this service department for 10 years. It is the professionalism from my service advisor, Jeremy Bongle, that not only keeps me doing business with Germain BMW but keeps me loyal to More

by David L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie
Nov 24, 2025 -

Germain BMW of Naples responded

Thank you for your continued loyalty over the past 10 years. We’re truly grateful for your trust in our service team, and it’s wonderful to hear that Jeremy’s professionalism has made such a lasting impact on your experience. We appreciate your commitment to Germain BMW and BMW as a brand, and we look forward to serving you for many years to come. Best Regards, Flavio Galasso General Manager

November 19, 2025

Service department is outstanding. Our service rep, Corey Hespeler was very professional and courteous, and processed an insurance claim for a punctured tire for us. Best service rep I More

by Jbabka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hespeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Germain BMW of Naples responded

We appreciate your business and thank you for taking the time to highlight Cory in this kind review. Cory is focused on delivering quality customer-centric service for all our valued guests. He will be honored to learn of your kind words. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager

November 19, 2025

Christine Barta in the service department is a true credit to the dealership. In handling my service challenge she was thoughtful, considerate and very proactive in solving my problem. She is a true pr More

by ericgillberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Barta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

Germain BMW of Naples responded

Eric, thank you for your wonderful feedback on Christine. We are proud of our team members who provide exceptional service, and we truly appreciate your business. Best Regards, Flavio Galasso General Manager

November 18, 2025

Always a very professional experience. The car was repaired on time and at the price quoted. We greatly appreciated the service More

by Garydbenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tona Zarrelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Germain BMW of Naples responded

Thank you for letting us know that our team met if not exceeded your expectations. We look forward to ensuring more amazing experiences going forward. Best Regards, Flavio Galasso General Mnaager

November 18, 2025

As usual , very satisfied with professional treatment extended by Rhoel Gray . He is a real credit to your dealership . More

by bobhanlonsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Germain BMW of Naples responded

We are fortunate to have Rhoel on our team. He is dedicated to customer satisfaction and his commitment shines through to each of our valued guest during their visits. Thank you for sharing yours. Best Regards, Flavio Galasso General Manager

November 16, 2025

Our experience was Patrick Dodard was outstanding. Since the suv was for my wife, he answered all her questions thoroughly. She was very impressed that he talked directly to her and not just to me. He More

by tdminnich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Dodard
Nov 17, 2025 -

Germain BMW of Naples responded

Thank you for leaving Patrick this kind review and recommendation. Patrick is laser-focused on customer satisfaction and we are thrilled he delivered nothing less during your sales visit here at Germain BMW of Naples. Best Regards, Flavio Galasso General Manager

November 14, 2025

Excellent service by Charles Griffith. Always on top of caring for my car. I always feel confident when I service my car at Germaine BMW. More

by Crazy4beach2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Germain BMW of Naples responded

Thank you, for your kind words about Chuck. We are thrilled to know he was able to assist you so effectively. We'll be sure to pass your positive comments along to him and the rest of the team. We truly value your business. Best Regards, Flavio Galasso General Manager

November 11, 2025

Found nail in my tire as soon as I arrived and moved me right into putting a new tire on. I was in and out in an hour. More

by Briansweet224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

Germain BMW of Naples responded

Our team is happy we were able to quickly assist and get you back on the road to enjoy your day. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager