Germain BMW of Naples

Daron was very friendly and knowledgeable. The entire dealership was accomadating and a pleasure to do business with. We will absolutely continue to be customers at Germain BMW. dealership was accomadating and a pleasure to do business with. We will absolutely continue to be customers at Germain BMW. More

My experience with Germain BMW was excellent as noted in the above survey. I initially made contact via the internet with the dealership to make initial inquiries and get the ball rolling because my occupa the above survey. I initially made contact via the internet with the dealership to make initial inquiries and get the ball rolling because my occupation requires me to be at the computers as much as possible during the day. Most of the transaction was negotiated via email and phone calls and was finalized in person within a very efficient time frame. Even test driving the vehicle was made easy for me as Michael Powell drove the vehicle to my office and left it with me for the day to test drive it and show it to my wife. The pricing turned out to be very fair and we were able to work toward a logical solution to an early lease termination needed to execute the transaction in working with Neal Collinsworth as well. Francesca was also a pleasure to work with in completing the final paperwork for the lease and did a great job explaning some of the service and other options available to me. It should be noted that this was all done within a very short time frame I gave them to get this done so I could return to work that day. Everyone involved did an excellent job getting me back to my office but yet still getting the job done. I look forward to owning BMW's from Germain in the future. More

Jason and Larry were very knowledgeable and efficient in their sales expertise. Both were respectful of my time and I was able to obtain the vehicle I wanted with no pressure. Very pleasant experience! their sales expertise. Both were respectful of my time and I was able to obtain the vehicle I wanted with no pressure. Very pleasant experience! More

Exceptional Shopping experience. Chris was great, they didn't have the car we wanted but located it while we waited and delivered in within 72 hours of us deciding to buy the car. I would highly recommen didn't have the car we wanted but located it while we waited and delivered in within 72 hours of us deciding to buy the car. I would highly recommend both Chris and Germain BMW. Great extra's offered like complimentary car washes 2 times a month. More

This was the best experience we have ever had. Larry, Neal, and Ken were great! They exceeded my expectations, and didn't push for any extras, they were very informative of the cars and the process. We l Neal, and Ken were great! They exceeded my expectations, and didn't push for any extras, they were very informative of the cars and the process. We love the car, we love the team, we will not be shopping anywhere else from now on. Management and sales team seem to work very well together, as well as the reception staff and service team. The best thing besides the car is the Customer service we receive. highly recommend Germain BMW! More

We went to the dealership in a rain storm near the end of the day. Joe walked across the lot getting wet at a time when he normally would have been leaving work, with a big smile on his face, and had no prob the day. Joe walked across the lot getting wet at a time when he normally would have been leaving work, with a big smile on his face, and had no problem talking to us about several of the cars for an hour. He took us out for a test drive, gave us good advice and looked after our whole sales experience. This dealership is first rate and Joe is a great guy to do business with ! More

Germain BMW service department has been very friendly and offered us great maintenance in the past, although we purchased the car from another dealer in Ohio. Totally focused on making it easy to get your c offered us great maintenance in the past, although we purchased the car from another dealer in Ohio. Totally focused on making it easy to get your car serviced, service loaners that are clean and the latest models, and most importantly, get the job done right the first time. When we turned in a recent lease we met Ahmad Suid. We helped us purchase our 8th BMW. Ahmad Suid was attentive and listened to our requirements for a new lease. He quickly helped us narrow our choices to meet our goals, quickly arrived at an agreed price. He and the financial closing assoicate did an admirable job making the closing process simple and painless. Not many people love cars more than myself, and I typically do not look forward to the buying process. I really enjoyed the afternoon. It is apparent that BMW really knows how to select and train dealers. More

Joe Henandez was a pleasure to work with. We live in NC and had our vehicle ship right to our front door. Joe was instrumental in finding us a company to transport our vehicle at a reasonable price. I was and had our vehicle ship right to our front door. Joe was instrumental in finding us a company to transport our vehicle at a reasonable price. I was a little worried about purchasing a vehicle without seeing it but this dealership is first class. The vehicle was delivered in PERFECT condition. More

Mike did an outstanding job with my transaction. Everything was clear and straight forward. He handled it professionally and made it work according to my needs. This is the 4th vehicle I have purc Everything was clear and straight forward. He handled it professionally and made it work according to my needs. This is the 4th vehicle I have purchased from Germain BMW and I will continue to do so in the future. I had previously dealt with another employee on my past vehicles with equal feeling. Now that he is gone I was worried that I would not get the same service. I was wrong. Mike surpassed my expectations. Nice work! More

Go see Mike Powell if you really want to be treated well and make the best deal. He is patient and, moreover, he listens to what you want. Mike is a problem solver, whether it's inventory problems or fina and make the best deal. He is patient and, moreover, he listens to what you want. Mike is a problem solver, whether it's inventory problems or financing problems, he will knock himself out to make the deal work for you. No pressure, just common sense and courtesy. He did all that for me and found the exact car I wanted. The process was seamless. Thanks Mike! Satisfied Buyer More