Germain BMW of Naples

I have been dealing with Germain and Jim McGinn(sales) and Don Huttlin(service) since 2009.From my first experience, through my recent visit to arrange a maintenance appointment, they have been nothing sh and Don Huttlin(service) since 2009.From my first experience, through my recent visit to arrange a maintenance appointment, they have been nothing short of professional, personable, accommodating and kind.I feel taken care of and that I have a personal team in place to take care of my needs for my car. On a personal note, I have had some serious health challenges during this time. The kindness and caring that was shown to me from my car "team" has been amazing and heartfelt..going that extra mile when I was challenged and being in touch to express their caring and concern..when does that happen! I would, and have, recommended this team to my friends. More

My experience in dealing with Jason was fantastic simply because he delivered on all of my requests. He was able to give me a price quote and lease payment in advance and when I arrived at the dealership a because he delivered on all of my requests. He was able to give me a price quote and lease payment in advance and when I arrived at the dealership all terms and conditions were as promised. I will continue to do business with Jason Durston and Germain BMW in the future. Steve Fowler More

Mike Brin did an excellent job throughout the entire process. He was extremely knowledgeable about the product and he worked to get us out the door quickly. I would work with him again. process. He was extremely knowledgeable about the product and he worked to get us out the door quickly. I would work with him again. More

This is the 4th car I've had the pleasure of purchasing through Jim. He's as low pressure and helpful as anyone could want (not to mention just a good guy) Jim is great at looking into any BMW purchasing through Jim. He's as low pressure and helpful as anyone could want (not to mention just a good guy) Jim is great at looking into any BMW Programs to save some money and made the ordering of my cars very stress free. More

I rated both the dealership in Naples and my consultant, Gregg Schneff, great because the experience was seamless. Prompt response, delivery, and attention to detail makes all the difference but when you a Gregg Schneff, great because the experience was seamless. Prompt response, delivery, and attention to detail makes all the difference but when you add the beautiful, high performance 335i coupe and superior service coupled with a great price, then you do have the "ultimate driving experience"! More

This is the second car we've bought from Rick. Everything about the experience the first time was repeated the second. Professional, fast, and simple. Rick sourced exactly the vehicle we wanted Everything about the experience the first time was repeated the second. Professional, fast, and simple. Rick sourced exactly the vehicle we wanted and delivered it quickly, in perfect shape. More

As a single woman, buying a car can be an intimidating process. Jim made the process not only painless but enjoyable and helped me base my decision on my needs. Thanks Jim! process. Jim made the process not only painless but enjoyable and helped me base my decision on my needs. Thanks Jim! More

Jim is professional and knowledgeable. I come in and out quickly and at odd hours and he respects your time. He gets that life is busy and you may have something else to do besides shop for a car. He also quickly and at odd hours and he respects your time. He gets that life is busy and you may have something else to do besides shop for a car. He also knows the product really well. It makes you feel very confident about your purchase. I wouldn't buy a BMW from anyone else. Period. More

I was exceptionally impressed with Jim McGinn's honesty, professionalism coupled with a gracious attitude. It is rare to find a "No Pressure" environment which why I decided to embrace my decisio honesty, professionalism coupled with a gracious attitude. It is rare to find a "No Pressure" environment which why I decided to embrace my decision to lease a BMW X 3. Since I have never leased before Jim explained in detail the pro's and con's of leasing vs purchasing a vehicle. His knowledge and understanding of BMW's made it easy for me to enter into a lease. Jim is one outstanding individual who really cares about his customers...he is a 10! More

I have bought more 4 BMW cars from Jim. He is great. Does not pressure. Also He is value added for me with good suggestions. He has gone the extra mile making sure we are satisfied with the entire expe Does not pressure. Also He is value added for me with good suggestions. He has gone the extra mile making sure we are satisfied with the entire experience. More