Germain BMW of Naples

Jim McGinn is a consummate salesperson. His style of working with the customer's needs and wants to find the right vehicle is excellent. He does not over sell, but gives you all the information you coul working with the customer's needs and wants to find the right vehicle is excellent. He does not over sell, but gives you all the information you could want to get the right mix of features and performance. He is also very nice and easy to talk to. Clearly a major benefit to the Germain dealership. More

Germain always meets or exceeds my expectations in Sales (Jim McGinn) and Service (Don Huttlin). Larry Oblinger has always been there to provide guidance and the final say of purchases I have made. He is a (Jim McGinn) and Service (Don Huttlin). Larry Oblinger has always been there to provide guidance and the final say of purchases I have made. He is also one of the best. Tracy Constantini is very pleasant and very professional helping make every visit a pleasant experience. More

I have leased three cars through Jim and will likely lease a fourth later this year. Jim is very professional, honest and a pleasure to deal with. He makes the car leasing process a hassle free experi lease a fourth later this year. Jim is very professional, honest and a pleasure to deal with. He makes the car leasing process a hassle free experience and he goes out of his way to please his customers. Jim is always punctual and has good follow-up skills. I have had a great experience dealing with Jim. More

This was a very easy and pleasant experience. Mr. Powell was very accommodating and willing to find the exact car I wanted and kept in touch throughout the process. was very accommodating and willing to find the exact car I wanted and kept in touch throughout the process. More

Our experience couldn't have been better. Starting with a phone call inquiry, Kevin's knowledge and professionalism to the comfortable waiting area....all top notch. thank you, Patty and Joe Lee with a phone call inquiry, Kevin's knowledge and professionalism to the comfortable waiting area....all top notch. thank you, Patty and Joe Lee More

I have purchased quite a few cars in my lifetime and I have to say, my experience with Peter Martin at Germain BMW of Naples was in a league of its own. From the very first email I had with Peter to the s have to say, my experience with Peter Martin at Germain BMW of Naples was in a league of its own. From the very first email I had with Peter to the signing of the paperwork with Francesca and everything in between, it was quick, smooth and painless. I didn't feel pressured or rushed. They were extremely helpful in getting my deal done and went above and beyond for me. I absolutely LOVE my new X3 and can't say enough good things about this dealership. More

It started when I brought my 2007 530xi BMW in for annual CUP and was given a loaner. I was impressed with the newest features. Then my battery went dead, second time on this 2007 car. Looked at new cars CUP and was given a loaner. I was impressed with the newest features. Then my battery went dead, second time on this 2007 car. Looked at new cars to pass the time as service department replaced the battery. Mr. Rick Camp stepped forward to answer any questions that I had. I noticed that the 328i sedan was much larger than 3's I test drove when I bought my 530. Mr. Camp sent me home with literature on the 328. I read all about it and also selected features and finishes that I would prefer. Mr. Camp followed up with phone calls and set an appointment for me to test drive. Again, I liked how the car drove and all the features. Only feature that it did not have was the all wheel drive, "thought not to be needed in SW Florida". Mr Camp answered by e-mail a lot of detailed questions that I had about payment options, trade in value and feature packages. I felt the trade in value offered was too low for the low mileage and excellent condition (compared to prices found on internet) and was able to find a family member that bought it for several thousand more. Mr. Camp and I then agreed upon price. Heads up. The whole process to purchase and finance the car took longer than I expected; I had arrived at 1PM and had an appointment at 5PM, which I could not make on time. Good idea to give a customer an approximate time when setting up the appointment. I had no one to drive me to pick up the new car. Rick kindly delivered it to me, set the garage door opener, showed me how to copy music CD to memory, and various other features. In all, a good experience. More

I have been a long time customer of Germain BMW and have been very satisfied with the knowledge and professionalism of my sevice advisor, Donald Hutton. I was looking for a pre-owned Audi for my wife and w been very satisfied with the knowledge and professionalism of my sevice advisor, Donald Hutton. I was looking for a pre-owned Audi for my wife and worked with Peter Martin. He also was very professional and responsive to my needs bringing the car to me to look at and drive. In fact, the entire deal was wrapped up and my old car was traded in and the Audi in my garage in less than 24 hours. That is excellent service!! More

Steve Hill and Daren Lynn went over and beyond my expectations of purchasing my car. They made all of my dreams come true!!! I was working with two other dealerships that made me feel like I was just expectations of purchasing my car. They made all of my dreams come true!!! I was working with two other dealerships that made me feel like I was just a nobody and Steve and Daren turned this nobody into SOMEBODY!! I would drive 1000 miles to deal with this dealership again. Daren drove my car to me, explained everything in detail, gave me BMW Chocolates not one box but two and I ate them all! and they gave me new footpads and they made my bumper look amazing, it did have a shotty looking license plate on it. Never did I think I would have a car like this, I didn't think I deserved it for some reason and this car is amazing, it has done wonders for my self esteem and men actually look at me in it!!! Originally the other two dealerships were trying to put me in silver models that were like the downplayed version of my car but Steve and Daren put me the most beautiful eyeshadow blue car and that was my first pick but nobody else was willing to deal with me at the other two dealerships on that color. I look at that car out in my driveway and I am just in love with it. I sit in it and I just sigh...I sit in it in the parking lot and sigh....if women were treated like Steven and Daren treated me, there would be no divorces!! They were excellent, the dealership is excellent and I think God that he brought them into my life!!! God knew what he was doing! He did a great job in directing me to call the Naples BMW Dealership!! xoxoxoxoxox More

Steve Lowry was very knowledgeable and helpful in making the purchase of my BMW a great experience. Highly recommend buying from Germain BMW in Naples. Barry Collier the purchase of my BMW a great experience. Highly recommend buying from Germain BMW in Naples. Barry Collier More