Germain BMW of Naples

Rick Camp has been my salesman for many years now. that's why I always go back to Germain. He knows what I want and when I need it. The day of turning in the leased car and going home with the new o that's why I always go back to Germain. He knows what I want and when I need it. The day of turning in the leased car and going home with the new one was terrific. Rick had the car ready and looking beautiful and showed us all the new "gadgets" that have been added to the 2013 3-series. When we had to do the transition paperwork with the Finance manager, it went smoothly; no problems. We drove off happy knowing we got a good deal and a great car! More

Kevin was excellent to work with. He was very patient and extremely knowledgable about his products. He was the nicest car salesman and the easiest one I have ever worked with. Thanks so much for everyt and extremely knowledgable about his products. He was the nicest car salesman and the easiest one I have ever worked with. Thanks so much for everything, Kevin. More

Gregory, and everyone else at Germain BMW were responsible for one of the best car purchase experiences I ever had. What's more, I purchased a very used, six year old car with almost 50K miles. responsible for one of the best car purchase experiences I ever had. What's more, I purchased a very used, six year old car with almost 50K miles. There were other used cars on the lot that were selling for four times what I paid for my car. So, this was not a significant sale for Gregory and this dealership. I was treated as if I purchased a new 740Li for $150,000. There were some repairs required after the vehicle was delivered to me. But, I was handled, as a priority, and with a very pleasurable attitude by the service personnel. The sale price was average. The financing deal was mediocre at best. So, no real bargains. Yet, the customer service was so superlative that the purchase price cannot be beat. I challenge anyone to buy a car privately, or from Car Max or anywhere else and obtain a value as good as mine. Yes, I love BMW's. My first one was a new 1995 318i. Service anywhere is good. They are BMW's! One thing is for sure. When I finally do retire to Naples, and I need a new BMW, my only option is Germain. They were truely that good. And a BMW is a BMW. A BMW from Germain is a special purchase. More

IT WAS FANTASTIC, HIGH QUALITY! WE ARE SO THANKFUL, IT WAS A GREAT EXPERIENCE, ALL OF YOU GAVE US AN EXCELLENT SERVICE, SPECIALLY, DARON LYNN, STEVE HILL, PEOPLE FROM FINANCE DEPARTMENT AND SERVICE DEPAR WAS A GREAT EXPERIENCE, ALL OF YOU GAVE US AN EXCELLENT SERVICE, SPECIALLY, DARON LYNN, STEVE HILL, PEOPLE FROM FINANCE DEPARTMENT AND SERVICE DEPARTMENT TOO, I CAME BACK TO SET UP MY NEW X5 AND MY IPHONE 5 AND ALL THESE GUYS FROM SERVICE DPT, ARE SO KIND... THANKS TO EVERYONE, BUT SPECIALLY DARON LYNN... More

We have always been impressed with the BMW dealership. We love our SUV and had no question about getting into a new BMW when the lease was up. Mike Brin was wonderful. He brought the SUV to the house and hel love our SUV and had no question about getting into a new BMW when the lease was up. Mike Brin was wonderful. He brought the SUV to the house and helped us set up the garage door opener. He was very informative, polite and professional. I would definitely recommend this dealership and Mike to a friend. Sincerely, Julie Diaz More

This dealership was far away from my home but they had the best prices and selection for the used BMW I was seeking. It was worth the 1 hour drive down to get such a great deal. My sales associate was sup the best prices and selection for the used BMW I was seeking. It was worth the 1 hour drive down to get such a great deal. My sales associate was super knowledgeable and helpful. He and the service I received, along with a good deal made the long drive worthewhile. Better pricing than other area dealers. More

Straight to the point in pricing no games sales excellent business transaction smooth professional courteous no nonsense prompt pleasant no complaints out of state experience wonderful business transaction smooth professional courteous no nonsense prompt pleasant no complaints out of state experience wonderful More

Jason Durston is an outstanding representative. He courteous , enthusastic about his product and very knowleable concerning all aspect fo the automobile. I would recommend him to all my friends courteous , enthusastic about his product and very knowleable concerning all aspect fo the automobile. I would recommend him to all my friends More

From start to finish the service was outstanding. Jim McGinn really know his stuff. Jim made me feel comfortable doing business with the dealership from the get go. Jim's manager, Chris Tuttle, echoes th McGinn really know his stuff. Jim made me feel comfortable doing business with the dealership from the get go. Jim's manager, Chris Tuttle, echoes the great service. I would recommed BMW and the dealership very much and specifically Jim McGinn. The BMW offerings are outstanding. While this is my first experience with BMW, I must say that BMW lives up to its outstanding reputation. I look forward to driving my 535i for the next 3 years under the BMW lease. If my experience to date carries through those 3 years, you can expect me back as a customer for years to come. More

Syed Madni was very knowledgable. He was on top of every aspect of the sale. It was quite obvious from the moment we met him that he was a true professional! aspect of the sale. It was quite obvious from the moment we met him that he was a true professional! More