Germain BMW of Naples

This is my sixth BMW and 5th from Germain. Always great service. Peter has sold me two cars. He is very professional and works hard for the customer durongvthe sale and on follow up. Excellent rep for BMW service. Peter has sold me two cars. He is very professional and works hard for the customer durongvthe sale and on follow up. Excellent rep for BMW and germain. More

The sales experience at Germain BMW was very pleasant, and Mike Brin, our salesman, was very knowledgeable about the car and answered all of our questions as he demonstrated the vehicle to us. We test dr and Mike Brin, our salesman, was very knowledgeable about the car and answered all of our questions as he demonstrated the vehicle to us. We test drove the car twice and both times Mike was very patinet in answering all of our questions and allowing us to test drive it as much as we wished. Once we purchased the car working with Mike and Chris Tuttle to agree upon a price, Mike was very helpful spending time to go over all of the vehicles operations, which are extensive, and getting the car into pristine condition. Overall I was very happy with the car buying experience, and Mike was very helpful in helping us get to know the car. Gary Busacca was also very accommodating as we went through the paperwork to title the new car, which he had to do twice since we wanted a joint title and he had originally done the paperwork for only myself. More

BMW sales consultant, Steven Moyal presented me with a simple, honest and hassle free buying experience on a 2009 certifed pre-owned BMW. I received a fair price for my trade-in. Everything was explained simple, honest and hassle free buying experience on a 2009 certifed pre-owned BMW. I received a fair price for my trade-in. Everything was explained to me in a professional manner that made me feel "at home" in the dealership. Easy to deal with and no high pressure tactics. Very friendly dealership. More

Very happy with the experience. No pressure, very informative, and a very good value. Truly care about the customer. Appreciateall of the value added support after the purchase. informative, and a very good value. Truly care about the customer. Appreciateall of the value added support after the purchase. More

Chris proved to be "customer focused" and as such was a good listener. Something I find rare in sales people in general and rarer still in auto sales. On his own he recognized a problem with such was a good listener. Something I find rare in sales people in general and rarer still in auto sales. On his own he recognized a problem with the A/C unit and investigated a solution. Even though I was buying an "as is" 13 year old BMW 328i with 109K miles on it, he worked with service to correct the problem. I found Chris to be honest, direct and timely in his service. More

Our salesperson, Kevin Browne, was an absolute delight. He helped make the transaction smooth and hassle-free, all while exhibiting great charm and sense of humor. Kevin spotted what he felt to be a less He helped make the transaction smooth and hassle-free, all while exhibiting great charm and sense of humor. Kevin spotted what he felt to be a less than perfect detail after the car was sent out, and it immediately went back into the detail shop. We appreciate his high standards. Kevin also helped negotiate a fair deal with the trade-in of our two cars. He is a great asset to the BMW team in Naples, and we would highly recommend him to our friends. Sincerely, Diana Corrigan More

Petere was helpful and patient. His training of the system and car was beneficial to me. He even took me to lunch and offered to pick me up. system and car was beneficial to me. He even took me to lunch and offered to pick me up. More

We drove down from Daytona Beach to see a 328i convertible. The dealership was friendly and professional. Shaun went out of his way to make the deal happen. We would definately recommend this deal convertible. The dealership was friendly and professional. Shaun went out of his way to make the deal happen. We would definately recommend this dealer to our friends and family. More

Jeramyh was a great person to work with as I helped my wife buy and order a new 740I yet to be received. He was keen to show me a 750LI that is the color and options that I had mentioned I would like if wife buy and order a new 740I yet to be received. He was keen to show me a 750LI that is the color and options that I had mentioned I would like if I were to be a buyer and he showed me that very car and was helpful to convince me that I would like a BMW if only I tried it. (I was driving my 7TH Cad/DTS) Chris is an absolute champ of a teacher. He was clear and took his time to explain as much as one old man can grasp at a time and invited me back as I had further questions which I have taken him up on. Chris also introduced me to Don in service to assure that my one quality question was answered, and aligned me with a service write that I would know when I returned. I know that I will enjoy my new BMW because of the fine automobile that I bought but also because of the fine staff professional people at Germain BMW I can not forget Tracy and her friendly smile and great greeting and thank you everytime I have come into the showroom. I do not dress like the "Typical BMW buyer and it seems to make no differance to her and or anyone at the store. I appreciate that... Thanks, Scott Fewell More

Mr Wilton Cox by far provided me excellent support and interest in procuring a used vehicle from Germain of Naples Florida. His interest and assistance not only in buying of the vehicle, but also assistin interest in procuring a used vehicle from Germain of Naples Florida. His interest and assistance not only in buying of the vehicle, but also assisting in the delivery of the vehicle to Tuscaloosa Al was outstanding. Mr Cox went over and above in assisting me in the purchase of this vehicle. I would highly recommend anyone looking for a vehicle nationwide to contact Mr Cox. Thank you sir for a job well done........... More