Germain BMW of Naples

Great salesman, no pressure to buy. Pleased with price offered on old car. Knew the product he was selling. Beautiful car. I love it. Michele offered on old car. Knew the product he was selling. Beautiful car. I love it. Michele More

Alberto was very helpful and knowlegable. i was very satisfied with his expertise, however, i was kept waiting over an hour and a half before i was able to finalize the deal, not very considerate. this satisfied with his expertise, however, i was kept waiting over an hour and a half before i was able to finalize the deal, not very considerate. this had nothing to do with Alberto. More

Customer service was top notch, everyone was so helpful and nice. I drove all the way from Sarasota and they were able to hold the car I liked till I got there. They made the buying process real easy and q and nice. I drove all the way from Sarasota and they were able to hold the car I liked till I got there. They made the buying process real easy and quick. More

*****Steven Moyal was good to work with.***** *****Steven Moyal was good to work with.***** Pre-owned Manager Neal Collinsworth was a disaster to work with. His lack of knowledge about the Por *****Steven Moyal was good to work with.***** Pre-owned Manager Neal Collinsworth was a disaster to work with. His lack of knowledge about the Porsche and the value of the Porsche I was trading in was ridiculous. All along I was VERY specific about the the model of the Porsche I was trading in. He also played the usual bait and switch game. From a business owners perspective, I would be embarrassed to have him represent my company. More

Everything about the purchase was up front and professional. I was very pleased with the service and I would recommend this dealership to my friends and colleaguee. I enjoyed meeting with Sam and professional. I was very pleased with the service and I would recommend this dealership to my friends and colleaguee. I enjoyed meeting with Sam and I really do appreciate extra time and effort he put forth to make sure everything was perfect. Sincerely, Charles R. Hayes More

Very please with overall experience and outcome. We were greated promptly, follow up was perfect. The negotiation process was professional. The dealership is very comfortable and everyone was friendly. greated promptly, follow up was perfect. The negotiation process was professional. The dealership is very comfortable and everyone was friendly. More

Being a frequent visitor to Germain BMW for free car washes, it's always a pleasure to be greeted by Tracy. She's pleasant, helpful and knowledgable. washes, it's always a pleasure to be greeted by Tracy. She's pleasant, helpful and knowledgable. More

Wilton Cox was a true professional. He was especially Wilton Cox was a true professional. He was especially courteous and did not pursue a hard sell. He followed up on all our requests even after we too Wilton Cox was a true professional. He was especially courteous and did not pursue a hard sell. He followed up on all our requests even after we took delivery. I would not hesitate to recommend him. He haas our strong endorsement. The one negative to our experience was having to wait for nearly an hour to finish transfer documentation with the business department. There were several people ahead of us and the business manager was working diligently, but there was too long a backload. It left a bad taste in our mouth. If your are going to be that busy, hire enough people to consummate the transaction side. More

I purchased a used Cadillac XLR-V from Germain BMW of Naples. Shaun Warener was a very polite and professional sales representative and coordinated the sale. After seeing the internet listing, I travel Naples. Shaun Warener was a very polite and professional sales representative and coordinated the sale. After seeing the internet listing, I traveled from Michigan to meet with Shaun to test drive the XLR-V. The vehicle was beautifully prepared and accurately represented. I would highly recommend Shaun and Germain BMW. More

Sales rep was friendly, very well informed and not pushy. No service yet on the vehicle we just purchased, but service experience on the vehicle we traded in was, over the years, excellent. No service yet on the vehicle we just purchased, but service experience on the vehicle we traded in was, over the years, excellent. More