Germain BMW of Naples

We drove over 100 miles each way to get the car at Germain BMW. Initally it was because of the better price (about $50 less a month on the lease vs local dealer), but will go back because of the ease Germain BMW. Initally it was because of the better price (about $50 less a month on the lease vs local dealer), but will go back because of the ease of the transaction. We were not even planning on trading in our old car there, but selling it on our own. They offered such a such a good price for it, we wound up leaving our old car there. We have had 14 cars in the last 16 years, and this is the only time I was ever happy enough with the trade in price that I actually did it. We were very pleased with Walt, our salesman, and the Dealership. There were no surprises. More

My wife and I have leased 8 BMW's from Germain BMW. Our immediate family has purchased an additional 6. Germain BMW of Naples and Jim McGinn present the BMW purchase and service experience the same way a B immediate family has purchased an additional 6. Germain BMW of Naples and Jim McGinn present the BMW purchase and service experience the same way a BMW drives. It is the "ultimate" experience in professional courtesy and service. More

I have been a fan of Germain BMW since I purchased my first BMW convertible in 2004. Jim McGinn was the salesman and he immediately put me at ease. He knew the BMW, he was enthusiastic about the BMW an first BMW convertible in 2004. Jim McGinn was the salesman and he immediately put me at ease. He knew the BMW, he was enthusiastic about the BMW and he listened to me . He treated me with respect and was very friendly. His enthusiasm was contagious, and before the week was out , I had a new 2004 325I . I loved it. In Jan. 2010 , I returned to see Jim McGinn [ I would not go to anyone else---- Jim is my salesman for life ] I purchased a 328I and I love it. What a great car. Jim McGinn took a picture of me in both my new cars and I still have them. Such a nice touch. I have not ever had to have anything done other than regular service and Germain is very accommodating. Appointments are easy to make and the service is performed in a timely manner. I have had my car washed several times on Sat. and love this free service. Thanks, Jim McGinn and thank you Germain. You have a very satisfied customer. Sincerely, Sandra Perrotta More

Our experience with Jim and Germain BMW has been great. Just bought our 4th vehicle from them. We started purchasing with them after having a bad experience with a Chicagoland dealership. Had just the op Just bought our 4th vehicle from them. We started purchasing with them after having a bad experience with a Chicagoland dealership. Had just the opposite experience with Jim and Germain. He is super friendly, easy going and not pushy. He is a pleasure to work with. Jim also doesn't forget his customers and keeps in touch to make sure we are happy AFTER the sale. Will definitely go back to him in the future. More

It was a pleasure working with Jim. My purchase experience was not at all stressful. When I did experience some trouble with my vehicle it was taken care in a timely fashion. Most times a loaner c experience was not at all stressful. When I did experience some trouble with my vehicle it was taken care in a timely fashion. Most times a loaner car was available for my use. I would recommend Jim as well as Germain. More

We have bought a lot of cars over the years, an experience we use to hate. We always felt like we had to go home and take a shower afterwards. When we started buying our cars from Jim McGinn at Ger experience we use to hate. We always felt like we had to go home and take a shower afterwards. When we started buying our cars from Jim McGinn at Germain BMW, all that changed. He is so helpful and honest and professional. His customer service is above all else. In fact we feel like he is an old friend, and we have sent many people to him and they all feel the same way! Many times we just drop in to visit. We feel that we can trust Jim McGuinn and that is a rarity in dealing with a car dealership. We recommend Jim McGuinn and this dealership wholeheartedly! More

I felt the experience was ok, the staff was friendly, but I was disappointed at the lack of transparency. On the day that I signed my deal, I found out that there was an almost $800 documentation fee. The I was disappointed at the lack of transparency. On the day that I signed my deal, I found out that there was an almost $800 documentation fee. The explanation i got from the finance guy was that it was a standard fee. i asked for a further explanation, and was not provided with one. i also found a $1000 discrepancy in the car price on the closing day. if I had not had the original documentation of the agreed upon price, i would have been overcharged. These experiences left me with a bad taste in my mouth with Germain BMW of Naples. My sales person Jim McGinn should have been more involved in the closing to make sure that all the numbers were correct. More

Jim McGinn created a great buying experience for me and my wife. We had just weeks before bought a Z4 at the Sonic Motors owned BMW of Fort Myers Dealership and had just an awful experience. When it was my wife. We had just weeks before bought a Z4 at the Sonic Motors owned BMW of Fort Myers Dealership and had just an awful experience. When it was time to buy my X5 we headed south to Germain BMW of Naples. I wanted the diesel and they were in short supply so we ordered one. Jim McGinn was with us all the way, helping us choose options using the packages and individual options efficiently without paying for what we did not want. When the car came in on time Jim spent an hour and a half with us and he really knew the car from electronics to practical details about the car in general. This was a great buying experience and when my lease comes up I will be back. I highly recommend Germain but mainly because that is where Jim McGinn works! More

I have known Jim McGinn for 4 years and have leased two cars from him. He is knowledgeable, courteous and very attentive to my needs. Jim is always available to address my needs and answer my questions. cars from him. He is knowledgeable, courteous and very attentive to my needs. Jim is always available to address my needs and answer my questions. Everyone at Germain BMW of Naples has been excellent to work with. More

Jim was professional, extremely knowledgable and Jim was professional, extremely knowledgable and reliable. I would reccommend both Germain BMW as well as Jim McGinn to anyone in search of their BM Jim was professional, extremely knowledgable and reliable. I would reccommend both Germain BMW as well as Jim McGinn to anyone in search of their BMW. They will consistently meet and exceed expectations!! I live in Colorado, and actually travel back to this dealership to purchase my vehicles as I am spoiled now by their level of clinet relations and customer service...:-) Cyndi Hochberg More