Germain BMW of Naples
Naples, FL
Filter Reviews by Keyword
By Type
Showing 2,381 reviews
I always take my X7 to Germain BMW for maintenance. My advisor, Charles Griffith, always goes above and beyond to take care of me and my car. Very knowledgeable and professional! My advisor, Charles Griffith, always goes above and beyond to take care of me and my car. Very knowledgeable and professional! More
Had follow-up work done on my X5 SUV a couple of days past and was very well taken care of. The maintenance people completed all work on a timely basis fixing my issue completely. A special thank you t past and was very well taken care of. The maintenance people completed all work on a timely basis fixing my issue completely. A special thank you to my service manager, Jeremy Bongle, for keeping in touch as well as sending detailed information. A great dealership with excellent follow-up and people very polite and caring! THank you! More
Trustworthy, kind and customer focused. The car was in great shape. The shuttle home was great, and the kids that drove me home were very professional and kind. The car was in great shape. The shuttle home was great, and the kids that drove me home were very professional and kind. More
My service advisor Chuck Griffith was simply outstanding - keeping me informed of progress and making sure all went well. Perhaps the finest advisor in my many years of driving BMW - keeping me informed of progress and making sure all went well. Perhaps the finest advisor in my many years of driving BMW More
Another exceptional service visit at Germain BMW of Naples, FL. Our Service Advisor (Jeremy Bongle) is a pleasure to work with and extremely professional. He makes what could be an otherwise arduous Naples, FL. Our Service Advisor (Jeremy Bongle) is a pleasure to work with and extremely professional. He makes what could be an otherwise arduous task, enjoyable. More
Have always had excellent service Germaine BMW North. Staff very friendly. My service contact Rhoel Gray has always done a great job of explaining any issues at hand. Germaine should be proud to have s Staff very friendly. My service contact Rhoel Gray has always done a great job of explaining any issues at hand. Germaine should be proud to have such a dedicated employee. More