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Germain BMW of Naples

Naples, FL

4.9
2,639 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,639 reviews

July 22, 2023

My agent George Donovan was very helpful and he really is professional in his work. I truly had a nice experience dealing with him. Thank you More

by Dad4ever13
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
George Donovan
Jul 24, 2023 -

Germain BMW of Naples responded

Thank you so much for the 5-star review! We are so happy that you had such a great experience with our service department, and that George was able to facilitate such a smooth car repair for you! See you next time. Best Regards, Flavio Galasso General Manager

July 21, 2023

Service continues to be excellent. Our advisor, George Donovan, keeps us informs throughout the process. More

by mrpub
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
George Donovan
Jul 24, 2023 -

Germain BMW of Naples responded

Thank you! We're glad you felt well accommodated and informed during your service visit. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

July 21, 2023

Jeremy Bongle is amazing. He saved us money with the BMW ULTIMATE CARE OIL SERVICES PLAN. Everything was thorough and complete. I’m a happy customer! More

by kristinsantabarbara
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Hoza
Jul 24, 2023 -

Germain BMW of Naples responded

Thanks, Kristin! We're happy to hear that you had a great service experience and that you were well taken care of. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

July 20, 2023

Germain BMW in North Naples has consistently had a great service department. Tona Z. is fantastic and always keeps me updated on the status of repairs and cost estimates. I would recommend that anyone who More

by jmessonnier
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tona Zarrelli
Jul 21, 2023 -

Germain BMW of Naples responded

Thanks so much! Your total satisfaction is why we do what we do. Tona does an exceptional job of taking care of our client’s vehicles, and we’re glad your experience was no different. Thank you for choosing Germain BMW of Naples for your service needs! Best Regards, Flavio Galasso General Manager

July 18, 2023

James Vichow did an excellent job replacing the sensor and preparing the car for delivery in a quick and competent manner. More

by william.flisterBill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar
Jul 19, 2023 -

Germain BMW of Naples responded

Your complete satisfaction is why we're here. Please let us know if there is anything else can help you with. Thank you for choosing Germain BMW of Naples for your automotive needs! Enjoy the road in your new BMW. Best Regards, Flavio Galasso General Manager

July 18, 2023

5* service by Cory Hespeler. Great communication. Super fast turnaround. I’ve had and Audi and Mercedes before and their Naples service advisers are not even close to how amazing More

by Chris Treder
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Cory Hespeler
Jul 19, 2023 -

Germain BMW of Naples responded

Thank you so much for sharing your experience with Cory and our Service Department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business, and the positive feedback. All the best! Regards, Flavio Galasso General Manager

July 17, 2023

Excellent experience. Jeremy answered my questions and arranged for a loaner since the service required would take longer than I anticipated. More

by jimraney
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Germain BMW of Naples responded

Jim, We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that Jeremy helped to make your service experience such a positive one. Best Regards, Flavio Galasso General Manager

July 17, 2023

You will not find a nicer BMW dealership. From my initial email inquiry to taking delivery of my new car I was impressed with each and every person I met. Special thanks to Ted Forhecz our More

by richardangela2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ted Forhecz
Jul 18, 2023 -

Germain BMW of Naples responded

Thank you for traveling to Naples and allowing Ted and our sales team the opportunity to earn your business. We truly appreciate your kind words and wish you many safe and pleasurable driving miles in your new BMW. We hope you will think of us the next time you are in the market. Best Regards, Flavio Galasso General Manager

July 17, 2023

Recently purchased a BMW CPO X3 long distance from DAVID BROWN, I visited many of the BMW dealerships in PALM BEACH and FT LAUDERDALE and talked to many salesman looking at the year and model I wanted along More

by zzackz
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
David Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Germain BMW of Naples responded

Thank you for taking the time to share your overall satisfaction with David and your sales experience with us here at Germain BMW of Naples. We understand that buying remotely can be a stressful time and our team works hard to ensure that we provide you with all the information you need to make you comfortable with your buying decision. Enjoy the road in your pre-owned BMW. Best Regards, Flavio Galasso General Manager

July 14, 2023

Every time I’ve had to take my BMW for service whatever it may be I’ve had the pleasure of doing business to Jeremy Bongle. He has treated me in a very professional manner and handled everything to my sati More

by Scwissman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Germain BMW of Naples responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit! Best Regards, Flavio Galasso General Manager

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