Germain BMW of Naples

Service The staff were very friendly and professional making my buying experience a real pleasure. I would highly recommend this dealership to anyone looking The staff were very friendly and professional making my buying experience a real pleasure. I would highly recommend this dealership to anyone looking to buy a BMW. More

Rhoel, is the best service advisor that I have had over my many many years of owning and driving cars. He maintains a great attitude and I trust his advice and recommendations. my many many years of owning and driving cars. He maintains a great attitude and I trust his advice and recommendations. More

Moises Marante Has been our service advisor for five years. He is absolutely the best. We are snowbirds, and somehow it seems that every year when we come down to Naples there is some sort of a problem years. He is absolutely the best. We are snowbirds, and somehow it seems that every year when we come down to Naples there is some sort of a problem with the car. Fortunately, we have an extended warranty and extended maintenance, and Moises always make sure that things are taken care of. More

Outstanding customer service. Alex Soare always does an exceptional job. I’m impressed that all front line customer service employees a dressed professionally. I've always had outstanding experiences at Ge exceptional job. I’m impressed that all front line customer service employees a dressed professionally. I've always had outstanding experiences at Germain BMW and will keep returning. More

I took my car in recently. George Donovan said he would have it diagnosed and call with the results. He did and was very good at explaining the problem. It was fixed and I was able to pick up the same day have it diagnosed and call with the results. He did and was very good at explaining the problem. It was fixed and I was able to pick up the same day. Appreciated the loaner car. I will go back! Elizabeth Speake More

Excellent Job & Adrian Pena give an outstanding service. Even during his day off he assures that our BMW is serviced on time . Extremely efficient. We are extreme Adrian Pena give an outstanding service. Even during his day off he assures that our BMW is serviced on time . Extremely efficient. We are extremely happy to have service performed to our 2 BMW's at this dealership. More

Adrian Pena is well spoken, attentive, pleasant to work with and Knowledgeable Service advisor. He’s eager to help solve all issues with my vehicle with and Knowledgeable Service advisor. He’s eager to help solve all issues with my vehicle More

Top rated service We had service on our vehicle last week at Germaine BMW in Naples. Our service advisor Jeremy Bongle took care of all our service and maintenance item We had service on our vehicle last week at Germaine BMW in Naples. Our service advisor Jeremy Bongle took care of all our service and maintenance items. Top notch service at this dealership. David Ward More

Excellent I have been a customer for over 10 years and have always found an efficient, quality timely and responsive service. The provision of a loan car adds t I have been a customer for over 10 years and have always found an efficient, quality timely and responsive service. The provision of a loan car adds to the experience. More

Adrian Pena does a excellent job in servicing our two BMWs. He assures me that the maintenance requirements are understood and keeps both cars very reliable. He is one good reason to keep buying BMW’s. BMWs. He assures me that the maintenance requirements are understood and keeps both cars very reliable. He is one good reason to keep buying BMW’s. Dick Dashnaw More