Germain BMW of Naples - Service Center

The best dealer and service advisor that I have had the pleasure working with in the last few years.. pleasure working with in the last few years.. More

Professional staff. Very knowledgeable about car and how best to service it. George Donovan is an excellent consultant. Very knowledgeable about car and how best to service it. George Donovan is an excellent consultant. More

Rohel Gray is an excellent abassador for BMW Naples. He is knowledable, responsive and alway willing to take the extra step for his clients. Rohel is a pleasure to work with, and has helped us navigate He is knowledable, responsive and alway willing to take the extra step for his clients. Rohel is a pleasure to work with, and has helped us navigate car issues during difficult family moments too. We know we can rely on Rohel and he is our first point of contact at BMW. More

Charles Griffith always very professional and customer oriented, helpful and knowledgeable. Explains process very well. oriented, helpful and knowledgeable. Explains process very well. More

Corey Hespeler, my customer service manager, exercised great patience with a difficult technical diagnosis. Even though I was a bit frustrated Corey was always patient, polite and professional. Bill Em great patience with a difficult technical diagnosis. Even though I was a bit frustrated Corey was always patient, polite and professional. Bill Emerson was extremely fare with my bill after evaluating the electromechanical issues of my 2009 X5. Thank you all. More

Rhoel Gray is a wonderful service advisor! I've been his customer for many years.He has always been there for me and my family. Rhoel is the reason that my family and I have bought cars I've been his customer for many years.He has always been there for me and my family. Rhoel is the reason that my family and I have bought cars and stayed with the dealership! I can always count on his professional and honest help.Those are important attributes to have in the car business! He certainly is a asset to Germain BMW. Becky Hutchinson More

Sebastian Murzanski was a pleasure to deal with. Everything went smoothly and he made the process easy. Everything went smoothly and he made the process easy. More

Always attentive service Chuck was great with me and getting the new tires I require in a timely time getting the new tires I require in a timely time More

Awesome place to bring your car. Staff are friendly. Waiting area clean. Advisor is awesome Staff are friendly. Waiting area clean. Advisor is awesome More

Chuck Griffth always does a wonderful job and great service on our BMW wouldn’t go any we’re else ! service on our BMW wouldn’t go any we’re else ! More