Germain BMW of Naples - Service Center

Always get terrific service from Jeremy Bongle and my car runs like new. Thanks Jeremy. runs like new. Thanks Jeremy. More

I consistently receive great service from Jeremy Bongle in the Service Department. He responds timely to emails or phone calls on the service needs on my 2013 BMW 328i. He recommends only the service tha in the Service Department. He responds timely to emails or phone calls on the service needs on my 2013 BMW 328i. He recommends only the service that is needed and doesn't try to oversell other services. Work performed by the technicians on the Service team has been excellent. More

Rhoel Gray has helped me for the past 5 years. He is always personable and polite. He is very attentive down to the finest detail. He is always personable and polite. He is very attentive down to the finest detail. More

Excellent service every time. George Donovan the manager always makes sure all is good with my car. George Donovan the manager always makes sure all is good with my car. More

We had an exhaust rattle on a new vehicle. George Donovan got our car in quickly to diagnose and fix the issue. Excellent service. C.M. George Donovan got our car in quickly to diagnose and fix the issue. Excellent service. C.M. More

Always excellent service and Rhoel Gray is a great asset to the dealership. Thank you the speed at which you took care of the car to the dealership. Thank you the speed at which you took care of the car More

Germain is a high quality dealership. Staff are all very professional, knowledgeable and pleasant to deal with. Staff are all very professional, knowledgeable and pleasant to deal with. More

Always excellent service and Tona Zarrelli is a great asset to the dealership. Would recommend Germain BMW and Tona as their service rep. asset to the dealership. Would recommend Germain BMW and Tona as their service rep. More

Excellent service. My appointment was for 7.30am and due to traffic delays I did not arrive untill 9.30am Charles Griffth looked after by car right away even made arr My appointment was for 7.30am and due to traffic delays I did not arrive untill 9.30am Charles Griffth looked after by car right away even made arrangements to the parts that where need from your other location. And arranged for a service loaner foe me to drive. Excellent customer service. More

Always extremely professional and helpful. Easy to get service time to suit one's calendar Easy to get service time to suit one's calendar More