Germain BMW of Naples - Service Center

George Donovan has provided consistently honest service and great communication. He recently went the extra mile to diagnose a problem instead of blindly following the manufacturers' costly recommendation and great communication. He recently went the extra mile to diagnose a problem instead of blindly following the manufacturers' costly recommendation which turned out to be incorrect. More

Always receiving top service and great support. George Donovan ensures that all our needs are well taken care of. Many thanks. George Donovan ensures that all our needs are well taken care of. Many thanks. More

Rhoel Gray has helped me for the past 5 years. He is always personable and polite. He is very attentive down to the finest detail. He is always personable and polite. He is very attentive down to the finest detail. More

Always get terrific service from Jeremy Bongle and my car runs like new. Thanks Jeremy. runs like new. Thanks Jeremy. More

I consistently receive great service from Jeremy Bongle in the Service Department. He responds timely to emails or phone calls on the service needs on my 2013 BMW 328i. He recommends only the service tha in the Service Department. He responds timely to emails or phone calls on the service needs on my 2013 BMW 328i. He recommends only the service that is needed and doesn't try to oversell other services. Work performed by the technicians on the Service team has been excellent. More

Excellent service every time. George Donovan the manager always makes sure all is good with my car. George Donovan the manager always makes sure all is good with my car. More

We had an exhaust rattle on a new vehicle. George Donovan got our car in quickly to diagnose and fix the issue. Excellent service. C.M. George Donovan got our car in quickly to diagnose and fix the issue. Excellent service. C.M. More

Always excellent service and Rhoel Gray is a great asset to the dealership. Thank you the speed at which you took care of the car to the dealership. Thank you the speed at which you took care of the car More

Always excellent service and Tona Zarrelli is a great asset to the dealership. Would recommend Germain BMW and Tona as their service rep. asset to the dealership. Would recommend Germain BMW and Tona as their service rep. More

Germain is a high quality dealership. Staff are all very professional, knowledgeable and pleasant to deal with. Staff are all very professional, knowledgeable and pleasant to deal with. More