Germain BMW of Naples - Service Center

Germain is a high quality dealership. Staff are all very professional, knowledgeable and pleasant to deal with. Staff are all very professional, knowledgeable and pleasant to deal with. More

Always extremely professional and helpful. Easy to get service time to suit one's calendar Easy to get service time to suit one's calendar More

Excellent service. My appointment was for 7.30am and due to traffic delays I did not arrive untill 9.30am Charles Griffth looked after by car right away even made arr My appointment was for 7.30am and due to traffic delays I did not arrive untill 9.30am Charles Griffth looked after by car right away even made arrangements to the parts that where need from your other location. And arranged for a service loaner foe me to drive. Excellent customer service. More

Jerry Bongle told me all about my service before I had the service done and then he explained everything about the service after it was done. He did a very good job. the service done and then he explained everything about the service after it was done. He did a very good job. More

The service department at Germaine BMW in North Naples has consistently served me in a courteous and excellent manner. I will continue to bring my BMW there to be serviced. Thank you, has consistently served me in a courteous and excellent manner. I will continue to bring my BMW there to be serviced. Thank you, More

SERVICE ADVISOR TONA ZARRELLI WAS SUPERB DURING THIS SERVICE AND IN PREVIOUS PERIODIC MAINTENANCE SERVICE VISITS. SHE HAS ALWAYS SHOWN EXCEPTIONAL PROFESSIONALISM AND EXTRAORDINARY DEDICATION TO FULFIL SERVICE AND IN PREVIOUS PERIODIC MAINTENANCE SERVICE VISITS. SHE HAS ALWAYS SHOWN EXCEPTIONAL PROFESSIONALISM AND EXTRAORDINARY DEDICATION TO FULFILLING CUSTOMER NEEDS. ONE OF THE BEST I'VE EVER ENCOUNTERES. More

The best dealer and service advisor that I have had the pleasure working with in the last few years.. pleasure working with in the last few years.. More

Professional staff. Very knowledgeable about car and how best to service it. George Donovan is an excellent consultant. Very knowledgeable about car and how best to service it. George Donovan is an excellent consultant. More

Rohel Gray is an excellent abassador for BMW Naples. He is knowledable, responsive and alway willing to take the extra step for his clients. Rohel is a pleasure to work with, and has helped us navigate He is knowledable, responsive and alway willing to take the extra step for his clients. Rohel is a pleasure to work with, and has helped us navigate car issues during difficult family moments too. We know we can rely on Rohel and he is our first point of contact at BMW. More

Charles Griffith always very professional and customer oriented, helpful and knowledgeable. Explains process very well. oriented, helpful and knowledgeable. Explains process very well. More