Germain BMW of Naples - Service Center

Awesome service , staff is knowledgeable and pleasant . Efficient and reliable. I always feel my car is in good hands Efficient and reliable. I always feel my car is in good hands More

My service advisor was George Donovan. I owned a 2018 BMW convertible that was damaged during Hurricane Ian. George was my advisor during the time I owned it. I replaced that car with a I owned a 2018 BMW convertible that was damaged during Hurricane Ian. George was my advisor during the time I owned it. I replaced that car with a 2020 BMW that I purchased at your Davis Blvd. location. My maintenance contract was due to expire Oct. 10. I requested George to be my advisor last week to take care of that appointment. As before, he goes above and beyond service that is required! I would rate him the very best without equivocation! Barbara Casey More

Sebastien did a great job. Wonderful customer service. Very professional and efficient attention to detail Wonderful customer service. Very professional and efficient attention to detail More

Chuck Griffith always goes the extra mile to accommodate the client and get the job done! the client and get the job done! More

George Donavan is the best. A true professional in all that he does. Keep up the good work A true professional in all that he does. Keep up the good work More

Our advisor, Charles Griffith at Germaine BMW north Naples was excellent. He kept us informed On status of car Siri g service and went over service report with us. Naples was excellent. He kept us informed On status of car Siri g service and went over service report with us. More

Chuck Griffin was a very wonderful service advisor. Good job with all the services pergormed Good job with all the services pergormed More

Timely. Professional. Listen to the consumer’s needs. Good loaner program with acceptable vehicles for use during service. Professional. Listen to the consumer’s needs. Good loaner program with acceptable vehicles for use during service. More

Reliable service; timely; pleasant surroundings ; I have purchased multiple vehicles from bmw Naples . They have serviced those and oldemodels i have purchased multiple vehicles from bmw Naples . They have serviced those and oldemodels i have More

Charles Griffith was very professional and knowledgeable. Good communication skills when explaining the repair and maintenance service to my car. Very pleased and will definitely return to BMW of Naples. Good communication skills when explaining the repair and maintenance service to my car. Very pleased and will definitely return to BMW of Naples. More