Germain BMW of Naples - Service Center

George is the best! Always is courteous and explains everything in detail. he is my go to guy at Germain. Always is courteous and explains everything in detail. he is my go to guy at Germain. More

Excellent Customer Service! Tona in the service department is awesome! Appointment was easy to schedule. Tona in the service department is awesome! Appointment was easy to schedule. More

Chuck Griffith provides excellent and timely service . Communicates well .Represents Germain in a professional way. Communicates well .Represents Germain in a professional way. More

Always seamless, outcome driven experience from Chuck Griffiths. He is an outstanding Service Advisor who delivers every time! Griffiths. He is an outstanding Service Advisor who delivers every time! More

Chuck Griffith in the service was excellent the work was completed on time as promised. completed on time as promised. More

Just purchased a 2024 431 Convertible. . AC not working,,,, cant get an appointment till Aug 8, Will not look at the car on a Saturday because not enough people working.. Ridiculous.. sho . AC not working,,,, cant get an appointment till Aug 8, Will not look at the car on a Saturday because not enough people working.. Ridiculous.. should have bought the Mercedes! Rich M More

Charles Griffith was amazing to work with, under promised and over delivered on our wait time, and kindly let us know there was Starbucks that we could walk to. This short walk and an activity made the wait and over delivered on our wait time, and kindly let us know there was Starbucks that we could walk to. This short walk and an activity made the wait with my teenager so much more pleasant. Chuck knew that it was our first time changing oil at the dealership and that we were new to the area. So thankful Chuck noticed we needed something to do! More

Chuck Griffith was extraordinarily responsive. Moreover, he under promised and Oliver delivered from a timing perspective which is greatly appreciated. Moreover, he under promised and Oliver delivered from a timing perspective which is greatly appreciated. More

Jeremy Bongle has been my service manager for both of my bmw’s. I trust him completely.He knows my cars and I value him as my service rep. bmw’s. I trust him completely.He knows my cars and I value him as my service rep. More

Jeremy Bongle at Germain BMW in Naples, FL is the best! He is always available, friendly and helpful. This is the 3rd BMW that I have purchased through Germain and the main reason for my purchase was th He is always available, friendly and helpful. This is the 3rd BMW that I have purchased through Germain and the main reason for my purchase was the excellent service provided. More