Germain BMW of Naples - Service Center

Charles Griffith was amazing to work with, under promised and over delivered on our wait time, and kindly let us know there was Starbucks that we could walk to. This short walk and an activity made the wait and over delivered on our wait time, and kindly let us know there was Starbucks that we could walk to. This short walk and an activity made the wait with my teenager so much more pleasant. Chuck knew that it was our first time changing oil at the dealership and that we were new to the area. So thankful Chuck noticed we needed something to do! More

Chuck Griffith was extraordinarily responsive. Moreover, he under promised and Oliver delivered from a timing perspective which is greatly appreciated. Moreover, he under promised and Oliver delivered from a timing perspective which is greatly appreciated. More

Jeremy Bongle has been my service manager for both of my bmw’s. I trust him completely.He knows my cars and I value him as my service rep. bmw’s. I trust him completely.He knows my cars and I value him as my service rep. More

Jeremy Bongle at Germain BMW in Naples, FL is the best! He is always available, friendly and helpful. This is the 3rd BMW that I have purchased through Germain and the main reason for my purchase was th He is always available, friendly and helpful. This is the 3rd BMW that I have purchased through Germain and the main reason for my purchase was the excellent service provided. More

George Donovan was great to work with. The other members of the Germain team also did a great job. The other members of the Germain team also did a great job. More

Always receive great service ! I enjoy working with Chuck Griffith , very accommodating and knowledgeable! Thank you! I enjoy working with Chuck Griffith , very accommodating and knowledgeable! Thank you! More

Jeremy Bongle has done an excellent job for us every time we visit. We have had some issues getting down to pick up the car but Jeremy has been more than generous in accommodating our needs. Again thank y we visit. We have had some issues getting down to pick up the car but Jeremy has been more than generous in accommodating our needs. Again thank you for great service. Deborah Lyle More

Germain BMW and their derive team are so great. You feel welcome the minute you drive up for service. Charles Griffith our service rep is by far the best one we have ever had. I have owned BMWS for You feel welcome the minute you drive up for service. Charles Griffith our service rep is by far the best one we have ever had. I have owned BMWS for 25 years and have had some really good people help me, but Charles takes the word service to a whole new level!! More

Sorry but nothing additional comes to mind at this time. Everything was great as always. Everything was great as always. More

Great service and quality work. My service advisor Chuck is terrific. I like the way the keep me informed. My service advisor Chuck is terrific. I like the way the keep me informed. More