Germain BMW of Naples - Service Center

Great experience, knowledgeable technicians and service advisors always take care great care of my car. Very pleased. advisors always take care great care of my car. Very pleased. More

George Donovan could not have done a better job of explaining the work to be done and the cost. We have always had good service from Germain BMW in Naples, FL. explaining the work to be done and the cost. We have always had good service from Germain BMW in Naples, FL. More

George Donavan in the service dept is amazing. He’s knowledgeable, professional and courtesy. Answered all my questions and made me feel comfortable throughout my service experience. This is one He’s knowledgeable, professional and courtesy. Answered all my questions and made me feel comfortable throughout my service experience. This is one main reason we continue to own a BMW. Thank you George! More

Everything went as planned dropped car off got loaner and came back the next day to a clean car. Chuck Griffith did a great job. came back the next day to a clean car. Chuck Griffith did a great job. More

George Donovan contact Person kept me informed during process 👍 work completed in Times thank you George process 👍 work completed in Times thank you George More

The dealership is Very clean and the people who work there are very friendly and courteous. there are very friendly and courteous. More

Fantastic service. Always prompt never having to wait for service. Everything explained in detail. Great dealership. Always prompt never having to wait for service. Everything explained in detail. Great dealership. More

George Donovan is our contact. He was helpful, friendly and very detailed. The communication was great. George worked very hard to help us have a good experience with Germain. He was helpful, friendly and very detailed. The communication was great. George worked very hard to help us have a good experience with Germain. We loved our BMW dealer in Chicago. We moved here in the fall full time. We were not disappointed with the quality of service at Germain. More

This was the first service on my 2022 430i, which consisted of an oil change, checking all the vitals, and a complementary car wash. I chose to wait on a Saturday. My car was delivered to me about consisted of an oil change, checking all the vitals, and a complementary car wash. I chose to wait on a Saturday. My car was delivered to me about 2 1/2 hours later. While waiting, my service advisor, Charles Griffith, came to update me several times, first coming to introduce himself and let me know what services would be performed. He was very professional and friendly. The waiting area was comfortable and stocked with drinks and snacks. I had brought work to do and I was able to get it done in the setting provided. Since it was the first service, there was no charge. I drove away in a beautifully cleaned vehicle--both inside and out. Thank you, Chuck. More

I have been coming to Germain BMW for 15 years of service and have always been satisfied. Rhoel Gray has been my Service Advisor most of that time. He is excellent. Always responsive and communicat service and have always been satisfied. Rhoel Gray has been my Service Advisor most of that time. He is excellent. Always responsive and communicates extremely well. Just a great guy. More