Germain BMW of Naples - Service Center

Jeremy Bongel (in Service) new exactly what was wrong with my SUV. THANK YOU JEREMY with my SUV. THANK YOU JEREMY More

Appreciated Tona Zarrelli’s help and her answering all my questions, she was very helpful. questions, she was very helpful. More

Excellent customer service!! Chuck Griffith, excellent, professional, competent , superb . He takes care of everything , thanks professional, competent , superb . He takes care of everything , thanks More

Jeremy Bongle, service advisor and Jeff Woody, sales were both excellent in handling my purchase of 2022 750iX and 8 series Grand Coupe. They both made the experience stress free. both excellent in handling my purchase of 2022 750iX and 8 series Grand Coupe. They both made the experience stress free. More

Excellent service from arrival to departure. Tona, our service representative, is outstanding. Follow up appointment made service representative, is outstanding. Follow up appointment made More

Everyone involved in my service scheduling and visit were polite, friendly and helpful. Jeremy Bongle explained work performed in detail and apologized for any delay while helping a customer already ahead o polite, friendly and helpful. Jeremy Bongle explained work performed in detail and apologized for any delay while helping a customer already ahead of me. More

I’ve known George Donovan for several years and his service, his attitude, his attention to details is A+. Thx service, his attitude, his attention to details is A+. Thx More

George Donavan makes having service an excellent experience. Germain service is efficient and George keeps you updated on the progress of their work. Best service department that I have used. experience. Germain service is efficient and George keeps you updated on the progress of their work. Best service department that I have used. More

Chuck has been excellent for years. I moved to Jupiter FL recently, but still only go to him for my service because of the first class customer service and quality. When I purchased my BMW years ago I was no recently, but still only go to him for my service because of the first class customer service and quality. When I purchased my BMW years ago I was not loyal to a dealership, but he has changed that. Thank you More

I have owned numerous BMWs since 1989. Jeremy Bogle is by far the best service rep I have ever encountered at the 4 Dealerships I have had my vehicles serviced at. His advice is spot on and he always keeps h far the best service rep I have ever encountered at the 4 Dealerships I have had my vehicles serviced at. His advice is spot on and he always keeps his promises and promptly responds to my calls. Since 1 of my vehicles is older I can depend on his recommendations for service to keep this car performing properly to enjoy my driving experience but also watching my expenditures. More