Germain Cadillac of Easton

No tricks all treats! From the the moment we walked into Germain Cadillac we were blown away and treated with respect and dignity. From the young girl who greeted us at the From the the moment we walked into Germain Cadillac we were blown away and treated with respect and dignity. From the young girl who greeted us at the door to our salesman Brad M. We had visited different dealers throughout the day and had about enough of the "price gimmicks" they presented to is. When we arrived at Germain Brad was patient with me when test driving different vehicles and in the decision process. When we settled on the vehicle we wanted Brad stated that once you say yes that he would have us out the door in about an hour. Overly optimistic we thought however he delivered on his word. After we committed to saying yes we were out the door in about an hour. We left after closing time but none of the colleagues at Germain made us feel rushed. Every colleague treats each other with respect also which I think says a lot about the culture for this dealership. I would recommended Germain Cadillac to anyone looking for a great deal on a vehicle and excellent service. More

Very pleasant experience. Three months between our initial visit and actually picking up our vehicle. Brad Martinkovich was informative, patient and professional. We chose to Three months between our initial visit and actually picking up our vehicle. Brad Martinkovich was informative, patient and professional. We chose to wait before making our purchase and Brad was very understanding and never applied any pressure to purchase. We will certainly be making our future purchases at Germain with Brad. More

Excellent service without having to spend the entire day buying a car .... Brad was very informative about the vehicle. Everyone was very accommodating wi service without having to spend the entire day buying a car .... Brad was very informative about the vehicle. Everyone was very accommodating with a rental to get the additional service done on the car. More

Great Service Great Dealership I called the dealership inquiring about a vehicle that my wife and I were looking at as we are expecting our first child. I had the pleasure of speaki I called the dealership inquiring about a vehicle that my wife and I were looking at as we are expecting our first child. I had the pleasure of speaking with Mike and he immediately after our conversation sent all the details regarding the vehicle and set a time to meet. I came in that day with my wife and he was extremely knowledgeable about the vehicle and he met all of our needs and addressed all of our concerns. However the point of the story is not about his knowledge but about the way he and his management team took care of a concern we had. As a person who is fairly knowledgeable about cars, I noticed a rattling and clunking noise on the passenger side of the vehicle as we conducted our test drive. My gut feeling was that it was a faulty suspension strut. After a few more attempts and driving the vehicle I was able to get Mike to hear the same noise I was hearing. After we ran the numbers and payment, I was slightly "gun shy" about pulling the trigger on the purchase. Mike knew it had to do with that noise and did everything he could to identify what it was. When we could not identify it he went the extra mile by calling a colleague of his at another dealership up the street to squeeze me in for an impromptu vehicle assessment. Mind you this was at 6 p.m. in the evening and that shop manager squeezed me in! Upon their review, they did confirm that my suspicion was correct, there was a bad suspension on the right side of the vehicle. Mike and the Germain management team went ahead and took care of the cost along with making sure my family was safe. I can't thank Mike and the Germain team enough for great service and for the integrity and exemplifying what their brand stans for. God willing I will make my first luxury car purchase from them! More

Satisfaction Guaranteed Marc Rieser did a wonderful job seeing to it that my needs were met. This is the second car I have purchased from Marc and the experience was wonderfu Marc Rieser did a wonderful job seeing to it that my needs were met. This is the second car I have purchased from Marc and the experience was wonderful. Marc understood my needs, and worked to make a great deal on a fabulous Cadillac. I had no apprehension dealing with Marc. I would recommend his services to anyone. More

Experience made easy! I was having trouble finding the vehicle I wanted in a 300 mile radius from my home in Virginia, took a shot at expanding my search and found my vehic I was having trouble finding the vehicle I wanted in a 300 mile radius from my home in Virginia, took a shot at expanding my search and found my vehicle in Ohio at Germain Cadillac. I called and spoke with Neal the next morning and he was able to gather more information, take additional pictures and have the paperwork in the mail before early afternoon. A few days later I had my beautiful vehicle shipped to my home. This was my first vehicle purchase without being there and it was smooth.Thank you Neal! More

Salesman Marc could not had been more accommodating. I traveled several hours to look at various selections and had phoned him before arriving . I decided to Marc could not had been more accommodating. I traveled several hours to look at various selections and had phoned him before arriving . I decided to purchase several days later and had to handle business via long distance. Marc made the deal happen effortlessly and when I arrived back at the dealership my SRX was ready to go. Thanks Marc for making it happen! More

Way beyond the extra mile I'm not easy to please, but Marc and Kenny went above and beyond the call of duty to not only meet, but exceed my expectations. They worked seamlessl I'm not easy to please, but Marc and Kenny went above and beyond the call of duty to not only meet, but exceed my expectations. They worked seamlessly to match me with the correct car at the terms I required. Talk to them, you'll quickly realize they put service above sales. More

Mike Perkins Mike was awesome to work with. We came in to the dealership knowing the vehicle we were interested in and Mike was on top of it. My husband is from Mike was awesome to work with. We came in to the dealership knowing the vehicle we were interested in and Mike was on top of it. My husband is from Pakistan and has been in the states for 15 months this is the first car he has ever purchased and Mike made this transaction seem so simple . He was so helpful during the entire process . I will be back to see him when I am ready to purchase another vehicle as well as tell everyone that I know looking to purchase a vehicle to go see Mike :) Thank you Mike for the wonderful experience for Azmat ! More

Overall good when I get the car, there is one small problem but Neil helped me to fix it. He is a nice guy! I would recommend him! when I get the car, there is one small problem but Neil helped me to fix it. He is a nice guy! I would recommend him! More