Germain Cadillac of Easton

I bought a 2008 Honda Odyssey from this dealer. Two I bought a 2008 Honda Odyssey from this dealer. Two months after the purchase the check engine light came on and the engine ended up needing repair I bought a 2008 Honda Odyssey from this dealer. Two months after the purchase the check engine light came on and the engine ended up needing repair. This was fortunately covered under warranty by Honda. However I also found out that the car had been in a unreported accident in which the front fender radiator and AC compressor were replaced with aftermarket ones and that the other fender, bumper, hood, driver door, and passenger door had also been repainted. My local Honda dealership and Carmax found this damage in 15 minutes, so I have to beleive that during the "used car pre-sale inspection" Germain would also have known this. They did not admit it but told me that there were no laws that require them to disclose that info. We called Germain to ask about simply returning the vehicle (only after 3 months and under 2,000 miles had gone by). The offered to buy it back for what would have been a $4000 loss for me. I know they did not do anything illegal, but they didn't do the right thing either. I also have still not received the owner's manual they said was in the packet after 3 months. My advise would be to take any used vehicle you are interested in that they have to a mechanic you trust before you buy it, because all sales are FINAL. Check everything yourself, do not take their word for it. More

Was originally looking for a new SRX and ended getting a used CTS with low mileage. Haven driven a SRV for 14 years and love my Candy (her name). used CTS with low mileage. Haven driven a SRV for 14 years and love my Candy (her name). More

Overall I could not have been treated better if I was buying twenty brand new vehicles. My friend and I were treated with the utmost respect, friendliness, and professionalism. Simply put we were awed an buying twenty brand new vehicles. My friend and I were treated with the utmost respect, friendliness, and professionalism. Simply put we were awed and very pleased with our experience. I would refer to Cadillac of Easton without hesitation any day of the week. Thanks for a great experience, Eric, Melody and Kevin. More

This was my first experience with Germain Cadillac of Easton. They are a class act and I will definitely return there in the future to buy a car. I first went online at Germain Cadillac of Easton and Er Easton. They are a class act and I will definitely return there in the future to buy a car. I first went online at Germain Cadillac of Easton and Eric Williams became my sales consultant. He went out of his way to be of assistance to me and to make sure he answered all my many questions. I had many questions and he answered all of them in a timely manner. He was very helpful, very polite, very well spoken, exceptionally knowledgeable and just a pleasure to deal with. This was without a doubt my best car buying experience in my life. Eric Williams is a class act. And so is Germain Cadillac of Easton. Mr. williams is certainly an asset to not only Germain Cadillac of Easton but also to Cadillac Motor Car Division. He is the best. Cadillac Division should be very proud of him. Kitty Hess More

Marc was quick to identify what we were interested in and was very effective in advising us. The car that we expressed interest in was exactly as described and immaculate. Marc was also very accommodating was very effective in advising us. The car that we expressed interest in was exactly as described and immaculate. Marc was also very accommodating in showing us similar vehicles that we were able to use for comparison. Although we were importing our car into Canada, the entire deal was seamless and we would consider Marc one of the most proficient salesmen we have ever dealt with and this was demonstrated throughout the purchase of our car. I highly recommend Marc and Germain and will certainly return! More

My experience with Germain Cadillac of Easton was everything I could have hoped for. From my very first contact with their staff, I was treated with kindness and consideration. It did not seem to m everything I could have hoped for. From my very first contact with their staff, I was treated with kindness and consideration. It did not seem to matter in the slightest that I was there to purchase a fairly low priced used car. I would HIGHLY recommend this dealership to anyone interested in fine customer service. It was a pleasure from start to finish. More

My Wife and I went to Columbus to pick up our son at the airport and although we had been discussing a new car for Her which would do a little better in snow ,we had no intentions of buying one until we wal airport and although we had been discussing a new car for Her which would do a little better in snow ,we had no intentions of buying one until we walked into Germain with a couple of hours to kill before our sons flight landed. We have had a cadillac CTS for a couple of years and are aware of the quality and knew this would probably be the brand we went with in a SRX. While looking at the inventory Eric Ross came and introduced himself. My Wife told him we were " just looking" and He asked what She was looking for and He told her He had just what She wanted in the rear. After a short test drive I knew we weren't "just looking " anymore. After crunching the numbers we were the proud owners of a new White Cadillac SRX. We were never pressured at any time and Eric was very well versed with any questions I had. Since I have been driving I have purchased 36 new cars almost all from our local ( Portsmouth, Ohio) dealer. This is my first dealing with Germain and hopefully won't be our last.This is a very professional dealership where my Wife and I felt very comfortable and wanted at all times. More

The staff was excellent to deal with and the facility is very nice and clean. I hate when a dealership looks like a zoo, but this building is relatively new and very nice looking. Eric Ross and Jason Dwye very nice and clean. I hate when a dealership looks like a zoo, but this building is relatively new and very nice looking. Eric Ross and Jason Dwyer were excellent to deal with, and Id highly recommend seeking them out for your next Cadillac. More