Germain Cadillac of Easton
Columbus, OH
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My experience with Germain Cadillac of Easton was very enjoyable, primarily because of John Streifel. He was very personable, helpful and friendly. If he didn't know the answer to a question he would take enjoyable, primarily because of John Streifel. He was very personable, helpful and friendly. If he didn't know the answer to a question he would take the time to get the answer. I will recommend him as a sales person. Sincerly R Muller More
The experience was great. Promises kept, time frames met. I would definitely purchase another vehicle from John, even though we live on the other side of town. He was very thorough and knowledgeable. No pres I would definitely purchase another vehicle from John, even though we live on the other side of town. He was very thorough and knowledgeable. No pressure to close the deal. We made several attempts to buy a Cadillac in Dublin, but it just didn't work out. More
Marc Reiser and LauraLee and everyone I came in contact with at German Cadillac were very friendly and personable. Great Customer Service. I appreciated Marc patience during my experience, during the Test with at German Cadillac were very friendly and personable. Great Customer Service. I appreciated Marc patience during my experience, during the Test Drives we took and during the Vehicle Price discussions. More
Buying from Germain Cadillac of Easton was an overall very good experience. The only negative I have to say is that their financing department was very slow on an apparently slow day. Mark Rieser was gre very good experience. The only negative I have to say is that their financing department was very slow on an apparently slow day. Mark Rieser was great to work with as we completed most of our deal over the phone. He had all documents ready upon our arrival and aside from the long period of time spent in the financing department our transaction went smoothly. More
.yes gemain called my wife and made it rite with us,i would like to thank them,and i would like to say i take back what i recently said about them,i would buy another car from them,and there not like oth would like to thank them,and i would like to say i take back what i recently said about them,i would buy another car from them,and there not like other dealers,like i said they aplogized for all the mix up,so thank u germain More
I called about a car seen on the internet. I had been to previous dealers and either I was ignored or they kept trying to sell me a new car, when I made it very clear that I was in the used car market. Jo previous dealers and either I was ignored or they kept trying to sell me a new car, when I made it very clear that I was in the used car market. John Streifel at Germain, became my contact after an initial inquiry. He was readily available, questions about the service report were answered, the car was cleaned as promised and ready as promised. No pressure, just straightforward answers. I would recommend Germain and John. More
I really do not like shopping for cars and dealing with salespeople, but John Streifel has a genuine friendliness and I was put at ease right away. He was professional and easygoing and was not pushy in th salespeople, but John Streifel has a genuine friendliness and I was put at ease right away. He was professional and easygoing and was not pushy in the least. I actually had fun car shopping for the very first time. More
I saw the car I wanted online, and called to be sure it was still there. I was placed on hold while the person checked, and they still had the car. The staff was very friendly and did not in any way try was still there. I was placed on hold while the person checked, and they still had the car. The staff was very friendly and did not in any way try to pressure me into buying or driving anything. I would definitely go there again. More
I feel compelled to let you know about my recent experience at your Easton Cadillac facility. I would imagine all too often you only get the complaints, but not this time. First and foremost a lit experience at your Easton Cadillac facility. I would imagine all too often you only get the complaints, but not this time. First and foremost a little history is in order. It has been ten plus years since I last purchased a vehicle and I would rather have open heart surgery with a dull butter knife then buy a car. That is until Friday evening Jan 7. After researching for months and visiting numerous dealerships, a couple of which are in your stable, I walked into the showroom at Easton, was greeted immediately, and had all of my questions answered and then some. Due to the snow falling I was not real anxious to take a test drive at night in the snow so we ran some numbers to see what it looked like. A good experience to this point, but enter Jason Dwyer. He made the already good experience into a great experience! I asked to come over the next day to take a test drive, to which he answered absolutely. He followed up the next day with no pressure just good follow up making sure the vehicle I wanted to drive was ready, and he and I spent quite a bit of time going over numbers and such after my test drive. I left that evening pretty sure we would close the deal which we did Monday over the phone. The car I wanted was at another dealership and Jason sent for it. When I showed up Tuesday to pick up the car, Jason had done some further work on my behalf and gotten me an even better deal. I was dumbfounded. I am not sure what comes after a great experience but whatever it is I had it, thanks to Jason Dwyer and his team. Further, I will promise you that whatever he gave up in getting me a better deal I will give to you ten fold in the form of advertising. None of the other dealerships I went into gave me the treatment I experienced with Jason. I doubt it will be ten years before I buy another vehicle and most likely it will be from Germain Cadillac of Easton. Thanks for an unbelievable experience. More
I was very satisfied with my experience with Germain Cadillac of Easton. Brock and Jason worked very hard to put a deal together for me and searched outside of the dealership to find the car to meet my Cadillac of Easton. Brock and Jason worked very hard to put a deal together for me and searched outside of the dealership to find the car to meet my needs. Would have liked to have gotten a little more for my trade, but overall I was happy with the deal. More