Germain Cadillac of Easton

We had great service in looking at a car, taking it for a test drive, and then closing the deal. It took us quite a bit of time to get the final papers signed in which I wished the service was a bit faster. test drive, and then closing the deal. It took us quite a bit of time to get the final papers signed in which I wished the service was a bit faster. Overall we were at the dealers for 4.5 hours. The staff was very friendly and helpful. More

Overall great sales / shopping experience when compared to other places I visited ... Brock and Jason quickly and professionally handled all my questions, and were a pleasure to interact with. Brock made s to other places I visited ... Brock and Jason quickly and professionally handled all my questions, and were a pleasure to interact with. Brock made saying yes very easy ... he was just so helpful, I kept coming back !! After agreeing on vehicle and pricing terms, the 'last mile' of paperwork with finance was not a consistent experience. It quickly became a hassle of waiting for people, then hard sales push to sign up for financing options after saying no 3-4 times. My other partners that purchased BMWs had a no wait completely seemless pick-up, just showed up to pick-up the car, and signed something and were on their way, no waiting or more sales steps of the process. More

We really like our new to us 2007 Honda Odyssey. It is very clean, and freshly waxed. It is in better condition than several others that we looked at. Germain added a few warranty items on the engine an very clean, and freshly waxed. It is in better condition than several others that we looked at. Germain added a few warranty items on the engine and drive train, windshield, dents and scratches - all as a bonus. More

I purchased my first Cadillac from Germain. It was a very low mile CTS Luxury. The price was right. Trade-in was fair. And my salesperson (Mark) was a true professional. I recommended Germain Cadill very low mile CTS Luxury. The price was right. Trade-in was fair. And my salesperson (Mark) was a true professional. I recommended Germain Cadillac to a friend of mine. He said he would like to buy a CTS and will visit the dealership as soon as the details are worked out. More

Mark was good and helped me in all possible ways. His manager was bit rude at my first visit, but that did not change my mind about buying a used one from them. Got a good deal - narrowly missed the best manager was bit rude at my first visit, but that did not change my mind about buying a used one from them. Got a good deal - narrowly missed the best :-). I felt Mark understood my bargain better than his other manager Tony and when Tony got involved, I lost track - well, thats the way he needs to handle his bussiness. But at the end - a deal was made and we are all set and I had a good long drive to quench my thirst in my new (used) SUV. More

Germain Cadillac of Easton is awesome. The sales and service reps. are fantastic. I have gotten two cadillac from this location and both times I was treated fair and with lots of respect. I would refer service reps. are fantastic. I have gotten two cadillac from this location and both times I was treated fair and with lots of respect. I would refer this dealership to anyone in need of a vehicle. Thanks to Bruce Thomas and Kenny More

Marc was great - personable, helpful, unobtrusive but attentive. I would definitely seek him out if I were to buy another car. Tom - I almost left the deal there because he was overbearing, obnoxious, c attentive. I would definitely seek him out if I were to buy another car. Tom - I almost left the deal there because he was overbearing, obnoxious, condescending and loud - to the point I believe he was yelling at me! Not a good representative for what I believe you try to portray as a dealership. So, I had to split the difference on the "friendly" category and give the rating of OK instead of Excellent because Tom was involved -- he was a definite detriment. More

Great experience with John Streifel and Germain Cadillac. We wanted a 2011 Cadillac CTS Coupe in all wheel drive. We did most of the deal by phone and email, didn't walk into the dealership until we were re We wanted a 2011 Cadillac CTS Coupe in all wheel drive. We did most of the deal by phone and email, didn't walk into the dealership until we were ready to pick the car up. They found what I wanted, got it in quickly and made the sale fast and easy. More

My first and last impressions of my experiences at Germain and with Kenny,Jason,and Chuck were those of professionalism. I ask for certain things and my requests were handled in an expediate, professi Germain and with Kenny,Jason,and Chuck were those of professionalism. I ask for certain things and my requests were handled in an expediate, professional, and plesant manner. I have purchased many automobiles over the years and I did not want the "smoke and mirrors" show that so many times occurs when you deal with some dealerships. Kenny took me through the car and presented the options that were available to me and when I did make up my mind what I wanted, made the purchase process very quick and painless. Jason did the same when he and I sat down and talked financial options. Chuck close it out with giving me precise options that were available to me to protect my car in several ways. At no time during my buying experience at Germain, did I fell pressure to do something that I did not want to do or was not going to do. It was quick, painless, fun, and I drove away in a beautiful new 2011 CTS Coupe that is getting quite a few admiring looks on the road. That is when I take it out in the sunshine--no rain! Thank you Kenny,Jason, and Chuck! Thank you Germain Cadillac! The whole experience was 5 star. Catl A. Martin martin933@aol.com More