Germain Cadillac of Easton

Easy to work with and found exactly what I was looking for Brad did a great job of quickly finding exactly what I was looking for. He was great to work with and made the buying experience top notch. Brad did a great job of quickly finding exactly what I was looking for. He was great to work with and made the buying experience top notch. More

Buying a car can be a painful and difficult process but this wasn’t my experience at Germain. Brad didn’t try to pressure me and wasn’t pushy. I like that. I ended up getting my dream car at a reasonable p this wasn’t my experience at Germain. Brad didn’t try to pressure me and wasn’t pushy. I like that. I ended up getting my dream car at a reasonable price. Very good experience overall and I’m having a blast driving around in my Caddy More

An Excpetional Experience -- An Exemplary Team Adam Gentry was very genuine, transparent and a "can do" guy who made my car purchase exceptional, free from pressure and reassuring.. Andrew Murphy w Adam Gentry was very genuine, transparent and a "can do" guy who made my car purchase exceptional, free from pressure and reassuring.. Andrew Murphy was creative, practical and gave clarity and understanding to the finance process. Both are credits to the Germain dealership! More

Completed the Task No pressure! I was looking for some very specific things in a new car, besides understanding the challenge of leasing vs buying. Brad was able to answ No pressure! I was looking for some very specific things in a new car, besides understanding the challenge of leasing vs buying. Brad was able to answer all my questions in order for me to make the right decision. Additionally he got me everything I wanted on the 2020 XT5 to meet my specifications. The car wasn't in stock, so he found the match nearby. Additionally, finance and pick-up went smoothly The layout of the facility is perfect for shopping. Everybody friendly. Thanks for making this happen.. More

Love the transparency of this dealership! There is nothing more frustrating than feeling like you are being exploited via a numbers game. I fully anticipate working with this dealership again in the f nothing more frustrating than feeling like you are being exploited via a numbers game. I fully anticipate working with this dealership again in the future. More

Your parts department is incompetent. Q I asked for a door and trunk key to be made. First I was told their part didn't come in next I was given an ignition key and then finally I got a door key which di door and trunk key to be made. First I was told their part didn't come in next I was given an ignition key and then finally I got a door key which didn't fit. When I complained I was told they would refund my money and I could go elsewhere. Incompetent and horrible service. If I could give - Stars I would definitely do that More

From website to purchase, it's easy I found a used car on their website and clicked on the assistance feature. Brad took care of everything from test-drive to purchase. Easy. I found a used car on their website and clicked on the assistance feature. Brad took care of everything from test-drive to purchase. Easy. More

From Beginning to End.........Great Experience! From beginning to end, Germain's service, on ALL fronts, was professional, friendly and thorough. Adam patiently answered all of our questions during From beginning to end, Germain's service, on ALL fronts, was professional, friendly and thorough. Adam patiently answered all of our questions during the decision process without making us feel pressured! Once we had chosen our new XT6, of which we could not be more thrilled, he covered every base with infinite care & professionalism. We did not only make a fantastic purchase, we made a new friend! Ryan did an exemplary job, as well. Without question, we made the correct choice in making our purchase tat Gemain! More

Positive, Easy Experience Impressed with Brad and team — great experience from requesting more info about the car (Carfax, etc.) to getting a test drive lined up and all of the Impressed with Brad and team — great experience from requesting more info about the car (Carfax, etc.) to getting a test drive lined up and all of the steps in the finance and closing process. I highly recommend this dealership when you are ready for your next car! More

Professional no pressure competent people Professional competent no pressure staff that listened to our concerns. Best car buying experience we have received. Will definitely look for Adam for Professional competent no pressure staff that listened to our concerns. Best car buying experience we have received. Will definitely look for Adam for next purchase. More