Germain Ford of Beavercreek
Beavercreek, OH
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I had hoped to start to develop a trust relationship with the Ford dealership closest to my home. This week, I needed to test drive a vehicle prior to ordering one and I know that there is one owned by the d the Ford dealership closest to my home. This week, I needed to test drive a vehicle prior to ordering one and I know that there is one owned by the dealership for that purpose. So, I called ahead, scheduled an appointment, and arranged babysitting. You know, all the things you're supposed to do. None of that mattered. As the babysitter was on the way and arrangements had been set in place, we get a text message that the vehicle we had called 5 days earlier to reserve had been sent out as a loaner and would not be available until 3 days later. Either through negligence or sheer lack of respect for customers, I was being blown off. If that's the game-plan your staff has in place to attract customers in this market, you're out of your mind. More
We ordered a new Ford Transit on line and on the phone---super friendly process, great price, and they have arranged to deliver it to our home in Baltimore. Could not have been any better. Bought a phone---super friendly process, great price, and they have arranged to deliver it to our home in Baltimore. Could not have been any better. Bought a Toyota Sequoia last year at Columbus Ohio Germain Toyota and had the same experience. The Germain culture is amazing. More
Tim Duff was a wonderful salesman and took the time to explain everything to me and made the deal easy. He was great with communication throughout the whole transaction. explain everything to me and made the deal easy. He was great with communication throughout the whole transaction. More
I absolutely Love my 2022 Ford Explorer XLT. Sarah was AWESOME and answered all of my questions. If you need a new or used car go see Sarah G at Germain Ford in Beavercreek,Oh . Everyone was rea Sarah was AWESOME and answered all of my questions. If you need a new or used car go see Sarah G at Germain Ford in Beavercreek,Oh . Everyone was really nice. Travis was really Great as well. Thank You to everyone. More
Avoid these guys are a scam waste of time. They post vehicles they don’t have them Jack you around wanting you to come in an order one. They won’t give you a price salesman Tim talks a good game but is vehicles they don’t have them Jack you around wanting you to come in an order one. They won’t give you a price salesman Tim talks a good game but is a typical car salesman wants to play games with you. Go somewhere else save yourself some frustration. There service is not good either I have had issues in the past they rip you off on prices. More
Johnathon made us feel comfortable. There was never any pressure. The sale went at our pace. Johnathon is very knowledgeable and answered all of our questions. This was our first great experience at buying pressure. The sale went at our pace. Johnathon is very knowledgeable and answered all of our questions. This was our first great experience at buying a car. He is a true professional. More
My wife and I were very pleased with Johnathon and his knowledge over F-150s. We are very impressed and would recommend anyone to Johnathon. You are doing it wrong if you don't go buy a vehicle from Germa knowledge over F-150s. We are very impressed and would recommend anyone to Johnathon. You are doing it wrong if you don't go buy a vehicle from Germain Ford of Beavercreek! Thanks again More