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Germain Ford of Beavercreek

Beavercreek, OH

4.2
647 Reviews

2356 Heller Dr

Beavercreek, OH

45434

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Showing 647 reviews

November 20, 2021

My wife and I were very pleased with Johnathon and his knowledge over F-150s. We are very impressed and would recommend anyone to Johnathon. You are doing it wrong if you don't go buy a vehicle from Germa More

by TCook
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathon Barbee, Landon Hallam
Nov 22, 2021 -

Germain Ford of Beavercreek responded

Providing our guests with an overall positive experience at every touchpoint is our goal here at Germain Ford of Beavercreek. Thank you for your business and for taking the time to leave our team this awesome review. Best Regards, John Martin General Manager

November 12, 2021

Can't say enough about Johnathon! I have been to the dealer at least 4 times and this time I finally drive out with exactly what I wanted! Thanks for an easy and smooth transaction! More

by Markfreburg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathon Barbee
Nov 15, 2021 -

Germain Ford of Beavercreek responded

Thanks! We're glad to hear that you had a pleasant and accommodating experience with us, and we hope to work with you again in the future. Best Regards, John Martin General Manager

November 11, 2021

Sierra needs to have better communication skills with people over the phone. I lived in the Xenia area sometime ago and if I had to deal with her at the time you would have never received my business. More

by nanc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nancy Day, Sierra Sanner
Dec 02, 2021 -

Germain Ford of Beavercreek responded

We are disappointed to hear of your negative experience, as this is certainly not the quality of service that we aim to provide. It is never acceptable for any team member to come across as anything other than friendly and positive to our guests. We appreciate your feedback and will open an internal conversation regarding this matter. Best Regards, John Martin General Manager

November 04, 2021

My most recent experiences as well a prior visits to Germain Ford have been excellent. Johnathon was very professional and knowledgeable. He did a great job explaining all the gadgets in my new truck, a More

by fred.kehrt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevie Eagle, John Martin, Pete Mougey, Johnathon Barbee, Landon Hallam
Nov 05, 2021 -

Germain Ford of Beavercreek responded

Your business and kind recommendation mean so much to us all. Thank you for choosing Germain Ford for your automotive needs. Best Regards, John Martin General Manager

October 30, 2021

The people that you have working at this dealership made things SUPER easy and were able to get me approved same day and drove the car I wanted off the lot same day. More

by Ak17ba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Martin, Johnathon Barbee
Nov 01, 2021 -

Germain Ford of Beavercreek responded

Thank you for your business. Our goal is to provide our guests with a seamless and effortless car buying experience. We are happy to know you enjoyed your experience. Best Regards, John Martin General Manager

October 23, 2021

Johnathon was very professional and made our buying experience as easy as possible. He took the time to add all my wife's phone contacts and showed us both how the features worked. We highly recommend More

by ronaldwood21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathon Barbee
Oct 25, 2021 -

Germain Ford of Beavercreek responded

Ronald, I would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Ford with only the best there is to offer. It’s so nice to hear that your experience was such a positive one. Best Regards, John Martin General Manager

October 10, 2021

John and the others provided excellent customer service. They were attentive to our needs and offered a terrific deal on my trade-in as well as on the vehicle I purchased. I shopped around online first, an More

by Christophere8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathon Barbee
Oct 12, 2021 -

Germain Ford of Beavercreek responded

Christopher, We are happy to hear that you got exactly what you wanted out of your experience with us at Germain Ford of Beavercreek. We wish you safe travels and look forward to building a long and lasting relationship. Best Regards, John Martin General Manager

October 09, 2021

Thanks to Johnathon and Germain Ford for helping me purchase a truck. I just went through a bad accident and lost my truck. Johnathon went to work and made the whole experience easy. Thank you so much! More

by Nelson W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathon Barbee
Oct 12, 2021 -

Germain Ford of Beavercreek responded

Thank you so much for sharing your experience with Germain Ford of Beavercreek. We want every experience to be “five stars”! We appreciate you and for taking the time to leave us this positive feedback! Best Regards, John Martin General Manager

September 25, 2021

Internet purchase was flawless. Communication with Corey Chaffin was excellent!! I would purchase a internet listed vehicle from Germain again. Thank you for a pleasant experience. More

by Wj4net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Chaffin
Sep 27, 2021 -

Germain Ford of Beavercreek responded

Thank you for choosing Germain Ford for your recent automotive needs. Your complete satisfaction is our ultimate goal. Thanks for sharing. Best Regards, John Martin General Manager

August 25, 2021

Drake was very professional and made my buying experience as easy as possible. He took the time to add all my phone contacts and show me how the features I was not familiar with work on my Ford EcoSport. More

by mfrank3853
Recommend Dealer
Yes
Employees Worked With
Travis Lee Martin was very friendly, thorough and professional., Drake Haley, Landon Hallam
Aug 25, 2021 -

Germain Ford of Beavercreek responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with Drake at Germain Ford of Beavercreek. We wish you safe travels in your new Ford EcoSpoert and look forward to seeing you again soon. Best Regards, John Martin General Manager