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Germain Honda of Ann Arbor

Ann Arbor, MI

not yet
rated
865 Reviews

2601 South State St.

Ann Arbor, MI

48104

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Showing 865 reviews

September 03, 2014

Fantastic Service Bob was very friendly and an overall great guy. Very patient and helpful when it came to the final sale. Excellent service. Thanks again Bob. More

by a1912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Kimberly
Sep 04, 2014 -

Germain Honda of Ann Arbor responded

Thank you for your business. Best Regards, Jim Farkas General Manager

September 02, 2014

Excellent Service My experience was great. Would not hesitate to recommend them to anyone.On a scale of one to ten, I rate them a solid ten. I can't say enough about th More

by loisbota7011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brinkman, Luis Downey
Sep 04, 2014 -

Germain Honda of Ann Arbor responded

We greatly appreciate the "solid 10" rating. Our team works hard each and every day to provide each and every customer a quality experience. Best Regards, Jim Farkas General Manager

September 02, 2014

Great Service Great Sales Ric Parsons does an excellent job in service and ensures my return to the dealership for service and sales. Jeff Williams was friendly, patient and t More

by whalented
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Parsons, Jeff Williams, Jason Brinkman
Sep 04, 2014 -

Germain Honda of Ann Arbor responded

Your continued business and loyalty to not only our dealership but the Honda brand is greatly appreciated. Best Regards, Jim Farkas General Manager

August 31, 2014

Professional Experience The staff did meet my expectation of honesty and product knowledge. The service area was very clean and staff displayed good customer service is impo More

by moleary13036
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sales manager, Evan Carrier, Joel Rosentreter, Clifton Elasivich
Sep 04, 2014 -

Germain Honda of Ann Arbor responded

We thank you for your kind words and your business. Best Regards, Jim Farkas General Manager

August 28, 2014

Wonderful experience! This was my first time purchasing a car, and I went into the process with my guard up somewhat as buying a car is a big investment. I was considering More

by Meaghan T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Gottfried, Jeff Williams
Sep 04, 2014 -

Germain Honda of Ann Arbor responded

Congratulations on the purchase of your first car. We were sorry to hear things fell apart for you, as we always wish our customers the best wherever they decide to purchase. We were pleased you decided to return and look forward to our continued relationship. Best Regards, Jim Farkas General Manager

August 28, 2014

Great Experience This was a great experience from start to finish. Very friendly staff and easy to work with. Our sales rep Rob Parm was so helpful and ensuring us of More

by heathas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Caldwell
Sep 04, 2014 -

Germain Honda of Ann Arbor responded

Thank you for your business and kind words. Best Regards, Jim Farkas General Manager

August 27, 2014

Great Experience! We had a great experience with Germain Honda! Everyone we dealt with was friendly, professional and willing to go the extra mile to make our buying e More

by Kjhume
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Gottfried, Robert Kimberly
Sep 04, 2014 -

Germain Honda of Ann Arbor responded

Thank you for your business and your kind words. We look forward to a long and lasting relationship. Best Regards, Jim Farkas General Manager

August 27, 2014

Excellent Experience! Bob is a great salesperson. Not a pushy salesperson. He was very professional and honest with his opinion. I'm very satisfied with the care and qual More

by hx1230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Kimberly
Sep 04, 2014 -

Germain Honda of Ann Arbor responded

Thank you for your business and your kind words. Best Regards, Jim Farkas General Manager

August 26, 2014

Corky Wattles Made Car Buying Fun and Personable!! Thanks to Germain Honda of Ann Arbor for making my first car-buying experience in 16 years so pleasant and hassle-free. I would like especially to re More

by brchen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 26, 2014 -

Germain Honda of Ann Arbor responded

Your business and your kind words are greatly appreciated. Please let us know if there is anything further we can do for you. Best Regards, Jim Farkas General Manager

August 23, 2014

Excellent Purchasing Experience with Evan Carrier After buying a Ridgeline at Germain Honda, we see exactly why this dealer receives such high ratings. Evan, our salesperson, is very personable, profe More

by Nik2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Carrier
Aug 26, 2014 -

Germain Honda of Ann Arbor responded

Thank you for allowing us to provide you with a quality experience each and every car buyer deserves. Your business as is your kind words regarding your experience with Evan are greatly appreciated. Best Regards, Jim Farkas General Manager

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