Germain Honda of Ann Arbor

My wife and I purchased our first car together from Germain recently. Overall, we had a great experience thanks to our sales woman Heather DeFoe! Here's a list of factors that led to our great experien Germain recently. Overall, we had a great experience thanks to our sales woman Heather DeFoe! Here's a list of factors that led to our great experience: 1) Heather gave us the perfect amount of attention. At no point did we feel pushed to make a purchase. At the same time, it was clear that Heather was working towards finding a car that suited our needs. 2) Heather gave us the facts straight up, absolutely no xx. She showed us exactly how the dealership arrives at their car prices. 3) When we finally decided to make an offer on a vehicle Heather worked with us to get the price down to something my wife and I could afford. Again, we never felt any pressure and never felt like we were taken advantage of. 4) The dealership runs like butter. Very well organized and professional. Zero sleaziness. More

Luis was prompt, professional and excellent to work with. He did not push, but allowed us to make our decisions at our own pace. We appreciated his knowledge about the cars we were interested in. He made He did not push, but allowed us to make our decisions at our own pace. We appreciated his knowledge about the cars we were interested in. He made the car purchasing experience a good one. Thanks, Luis. More

I've been purchasing vehicle for over 30 years and this by far was the best experience ever! No hard salesmanship just friendly salt-of-the-earth type of people looking to help you make the right purc this by far was the best experience ever! No hard salesmanship just friendly salt-of-the-earth type of people looking to help you make the right purchasing decisions. Please take my word, as you will be as happy as I am. Guaranteed you'll have no regrets! More

Service was exceptional, as is my usual experience with this service group. They are thoroughly knowledgeable and always very helpful and friendly, even without an appointment scheduled. this service group. They are thoroughly knowledgeable and always very helpful and friendly, even without an appointment scheduled. More

Jason is very knowledgeable on the cars. He is very pleasant to work with, and patient. I had a wonderful experience with this purchase. I will definetly recommand him to any of my friends who are s pleasant to work with, and patient. I had a wonderful experience with this purchase. I will definetly recommand him to any of my friends who are shopping for cars. More

I would not take my Honda anywhere else for service. The employees are always courteous and respectful--especially Don Duram. He carefully and thoroughly explains the service needed and the costs. He tell employees are always courteous and respectful--especially Don Duram. He carefully and thoroughly explains the service needed and the costs. He tells me if it is safe to let the particular issue wait, or if it should be fixed promptly. I trust him totally, and the mechanics who work on my HOnda. More

The purchase of our new Honda Accord at Germain Honda went very smoothly. Our salesperson, Luis Downey, was very personable and knowledgeable and did an excellent job of demonstrating the many excellent went very smoothly. Our salesperson, Luis Downey, was very personable and knowledgeable and did an excellent job of demonstrating the many excellent features of the vehicle and (as requested) test drove the car under a variety of different road conditions (freeway, unpaved roads, city streets). The prices of both the new car and trade-in were very fair and after a search of local dealerships, Luis was able to obtain the exact model and color scheme that we had requested. In all respects, our experience was very positive and most importantly, we just love the new Accord! More

The Service Department at Germain Honda of Ann Arbor is easily the most friendly and courteous group I have ever encountered. They are very responsive and knowledgable when repairing or servicing cars. I easily the most friendly and courteous group I have ever encountered. They are very responsive and knowledgable when repairing or servicing cars. I couldn't ask for a more pleasant, better service experience with my automobiles. More

Ric is great to work with - very knowledgeable & friendly. I trust in his recommendations and that he has the customer's best interest in mind. friendly. I trust in his recommendations and that he has the customer's best interest in mind. More

We were treated kindly throughout our experience as we decided on a Honda C-RV vehicle. We look forward to the service offered at Germain since we have had work done there on our 2003 Accord through the decided on a Honda C-RV vehicle. We look forward to the service offered at Germain since we have had work done there on our 2003 Accord through the years. More