Germain Honda of Beavercreek

A+ CUSTOMER SERVICE LEE BIANZY WAS VERY NICE AND PROFESSIONAL WHEN I WENT IN FOR MY OIL CHANGE! I WOULD RECOMMEND THIS SERVICE DEPARTMENT TO MY FRIENDS AND FAMILY IN THE LEE BIANZY WAS VERY NICE AND PROFESSIONAL WHEN I WENT IN FOR MY OIL CHANGE! I WOULD RECOMMEND THIS SERVICE DEPARTMENT TO MY FRIENDS AND FAMILY IN THE AREA. More

Great Group Most friendly & helpful car dealership group I've been to in years. From check-in to check-out, everyone was helpful, knowledgeable & friendly. Well Most friendly & helpful car dealership group I've been to in years. From check-in to check-out, everyone was helpful, knowledgeable & friendly. Well Done, guys! More

Poor follow up I was in negotiations with this dealership for over a month for a used car. I know, a long time, but we were discussing a price and each side moved a I was in negotiations with this dealership for over a month for a used car. I know, a long time, but we were discussing a price and each side moved a little at a time. We finally came to a deal and price was agreed upon and let them know I would be up in a week to sign papers if car was still available. I understand that money talks especially with used cars. We agreed to meet on Friday and noticed the Wednesday before that, car was not on line. Awaited an email from them, as stated they would, on Thursday or Friday to availability of the car. Heard nothing. So I emailed two associates on Saturday to find out what was going on. Heard nothing. Thinking not many people work on Saturday, I emailed them again on Monday. Heard nothing once again. I understand this is a business, but it's a common courtesy, at least I think to let others know what is going on. If the car, sold, let me know. If you don't want my business, let me know. That was all I was asking and got nothing. Just wanted to share my experience that happened just last week. More

Totally professional! Everyone at Germain Honda- Beavercreek - Thank You One And All- from the minute the garage door opens to Billing-everyone exceptionally professional a Everyone at Germain Honda- Beavercreek - Thank You One And All- from the minute the garage door opens to Billing-everyone exceptionally professional and thorough. Thanks More

Pleasant not stressful Mike was very helpful and willing to answer all my questions. A very pleasant experience. Got the price we wanted and will tell our friends and fami Mike was very helpful and willing to answer all my questions. A very pleasant experience. Got the price we wanted and will tell our friends and family of our experience More

Efficient I was met by two employees before I got out of the car. They directed me to Lees service desk. They found 2 small chips in my window and took care o I was met by two employees before I got out of the car. They directed me to Lees service desk. They found 2 small chips in my window and took care of the insurance for me. He made it so easy. My car was serviced and I was on my way. More

Good deal Found the car I ended up buying on their website. Was able to test drive it a similar vehicles. Responsive salesman and a good deal on a good used car Found the car I ended up buying on their website. Was able to test drive it a similar vehicles. Responsive salesman and a good deal on a good used car. Financing was quick and easy. More

We Like The Truck Jimmy was great to work with. He helped us find the exact Ford truck we wanted, without being pushy. We have taken one trip with our travel trailer. Jimmy was great to work with. He helped us find the exact Ford truck we wanted, without being pushy. We have taken one trip with our travel trailer. The truck was a joy to drive. I took the truck back to Germain for its 3000 mile oil change. Everybody was very courteous. More

Disappointed! Had a remote starter installed. However, you must turn off the vehicle to unlock the doors. This makes the starter pointless. How come every other r Had a remote starter installed. However, you must turn off the vehicle to unlock the doors. This makes the starter pointless. How come every other remote starter allows you to unlock the doors after starting the car? Should have been advised before purchase. Trying to speak to senior service managers to resolve my disappointment, but at this point I am being ignored with a lack of any response. Should have gone with an aftermarket remote starter at half the price. More

Great experience with vehicle purchase! Great experience purchasing a like new Honda CRV. Jimmy Madsalee was great to work with and did an excellent job helping us find the perfect vehicle. Great experience purchasing a like new Honda CRV. Jimmy Madsalee was great to work with and did an excellent job helping us find the perfect vehicle. Jackie was able to get us a great rate and made made the paperwork a breeze. More