Germain Honda of Beavercreek

Excellent service. Came in looking for a 2017 Civic - found car - made buying process easy and quick. Great experience. Salesman and finance gentleman easy to work with. Came in looking for a 2017 Civic - found car - made buying process easy and quick. Great experience. Salesman and finance gentleman easy to work with. More

New Honda I came in looking for a car in a specific budget and Bill knew right away what car would be a great fit and then did all he could to see the process t I came in looking for a car in a specific budget and Bill knew right away what car would be a great fit and then did all he could to see the process through until I walked out with keys in hand! I love my new car and am very thankful for all the attention, help and hard work! More

Great experience Steve Burden made the scary experience of buying a new car easy. He was professional, knowledgeable, attentive and pleasant to work with, but not pus Steve Burden made the scary experience of buying a new car easy. He was professional, knowledgeable, attentive and pleasant to work with, but not pushy. Germain ultimately gave me the best deal on my car. Even after the deal was closed, Steve has kindly helped me with the infotainment system and has cheerfully answered all my questions. I very much enjoyed working with him and highly recommend him as a sales person to anyone buying a car. More

Excellent service and friendly atmosphere We had driven Cadillac cars from 1992 through 2017. Purchased 8 of them, all DTS's but leased the last one, a 2014 CTS, which we traded in for our 20 We had driven Cadillac cars from 1992 through 2017. Purchased 8 of them, all DTS's but leased the last one, a 2014 CTS, which we traded in for our 2017 Honda Accord Hybrid, on Monday. We are extremely satisfied, so far, with not only the professionalism of the Sales People but all other personnel as well. There is a glow of respect and pleasantness throughout your establishment. Each employee has a good word to say and a smile to each customers as they enter your showroom. On Monday we went through the various options with Ed Norton. Nate Allen was also very helpful. Today we went back for additional information regarding some other things which we did not completely understand, and a fine young Man (forgot his name) came out to the car and went through it with us again. He was extremely helpful. So far we are very happy with the Honda Accord; it has everything that Cadillac has for half the cost. I retired as a General Agent for a Fraternal Insurance Company and have dealt with the public all my life. I recommend you have a sign made up and hung in your showroom I had one and it is well worthwhile for future business. IF YOU ARE HAPPY WITH OUR SERVICE, PLEASE TELL OTHERS; IF YOU ARE NOT HAPPY WITH OUR SERVICE, PLEASE TELL US. Believe me, it pays off. My daughter Patricia Missimer Houser leased two Honda CVS's from your firm and she recommended that we see you folks; I have recommended your firm to others and will continue to do so. Sincerely, Paul and Ruth Schwab, 7249 Brookmeadow Drive, Centerville, OH 45459 P.S. It was a pleasure seeing the sales people working with each other, for the customer, and not competing for commissions, More

Service prices are outrageously high! A new half axle for an Accord costs $80 and this week was offered for $58 by local distributors. The estimated time by Chiltons for a skilled mechani A new half axle for an Accord costs $80 and this week was offered for $58 by local distributors. The estimated time by Chiltons for a skilled mechanic to install it is 1 hour; even if we allow 2 hours, at Germain prices this comes to $280 whereas Germain Honda quotes $509.85 plus tax. An additional mark-up of $230 is considered excessive. It made all my colleagues very suspicious of Germain and I am sure that they will look elsewhere for service of any make of car. More

Very professional We were interested in a used car for our grandson. We had looked at several different dealerships with so-so interaction with the sales people. From t We were interested in a used car for our grandson. We had looked at several different dealerships with so-so interaction with the sales people. From the first encounter we had with Ed, he was professional, kind, helpful and not pushy. We were unable to take a test drive and wanted to come back later for the test drive. Ed was not going to be there and Nate helped us when we went back. He also was friendly and helpful with our questions. When we returned a few days later to finalize the purchase, Ed and Nate both greeted us with a friendly smile. Ed was with another customer so we had to wait for awhile to finish the paperwork which would have been our only negative. Overall very happy with the people and the dealership. More

Personnel reviews. Ed Horton was our salesman and was very helpful and congenial. Adam Heltemes was very informative. Dave Allen, the used car manager was useless Ed Horton was our salesman and was very helpful and congenial. Adam Heltemes was very informative. Dave Allen, the used car manager was useless with an attitude. More

Service visit coordinated by Shaina Brinkel was excellent! Totally satisfied with the service visit for my 2012 honda pilot on july 10. Work done well, on time, and Shaina and all concerned did a great job! Totally satisfied with the service visit for my 2012 honda pilot on july 10. Work done well, on time, and Shaina and all concerned did a great job! More

Great service. Informative. And veey personal. Ronnie took time to go through our options. Discussed all features of our car. Helped with comparisons of all vehicles. Helped us get to the proper f Ronnie took time to go through our options. Discussed all features of our car. Helped with comparisons of all vehicles. Helped us get to the proper finance person after we picked a car and followed through checking once again to see if there was anything else we needed. We love our Accord and I have DEFINITELY recommended him ti others. More

An Excellent Start of a New Day I scheduled an appointment for routine maintenance, That work was done and the preventative measures and problem detection techniques were exercised. I scheduled an appointment for routine maintenance, That work was done and the preventative measures and problem detection techniques were exercised. The entire process was quick and inexpensive. More