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Germain Honda of Dublin

Dublin, OH

4.8
4,295 Reviews
Welcome to Germain Honda, a new and used car dealership! We are a licensed Honda dealer near Columbus that is committed to customer service and satisfaction. Germain Honda is conveniently located in Dublin, Ohio, and proudly serves Columbus, Westerville, Marysville, and the surrounding area with an exceptional selection of new Honda vehicles and used cars. Give us a call or stop by our dealership today to meet our friendly sales team, who will help you find the perfect Honda for your lifestyle and budget.
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6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,295 reviews

November 12, 2011

My name is Shirley L. Kendrick and I have had my CRV for a year and a half. When I have had it in for servicing, Gary went above and beyond, to make sure that I was taken care of in a friendly, professional More

by Noni1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary Kennedy
November 08, 2011

My experience at Germain was easy and hassle - free. Buying a car does take some time, but even still they were very cautious of my time and did their best to get me on the road as quick as possible. T More

by sdoutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myron Oliver, Grace ?
November 03, 2011

I have had my CRV for almost 10 years and have always went to this dealership for service. My Honda has over 170,000 miles on it and is perfect right now, and I really owe it to them. I get a friendly More

by KMSexton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kennedy
November 03, 2011

Frank was very knowledgeable, helpful and patient throughout our process of purchasing a new vehicle. We would definitely recommend all family and friends to him for assistance in the future. More

by mdzinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Frank Pulsinelli
October 27, 2011

I had work done on my Honda and the associate I dealt with was Jim Sutter. Not only was he courteous and professional, he was funny and super sweet to me! Being a girly girl, I know nothing about cars. More

by jkind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Sutter
October 20, 2011

Brought in my 98 Accord in for some routine maintaince service so I decided to check out the new Accord. Went into the showroom and was greeted by Kirti, Great guy. I told him exactly what I wanted but un More

by SC3388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michelle Johnston, Cindy Lentz, Kirti Vansadia
October 13, 2011

It is rare to go back to a dealership to purchase another vehicle, and work with the same salesperson these days. This is the 4th vehicle we have purchased from the same Salesperson, at the same dealership! More

by zappitep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Frank Pulsinelli
October 09, 2011

The dealership is great, but Frank is the best. He is all business, knows his stuff, cuts to the chase, gives me a great deal and does so in short order! This is my second new car deal with him. My kin More

by jmarkbrereton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Frank Pulsinelli
October 08, 2011

I went in to buy a new car and was happy with the no pressure to buy at the start. When it came down to finishing the deal the salesman went ahead and ran my credit after we had talked and my wife and m More

by douglaslynn
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tim Gould
Oct 10, 2011 -

Germain Honda of Dublin responded

I would like to speak to you about your experience here at Germain Honda of Dublin. I apologize for any inconvenience and would like to discuss how we can resolve the issue. Please contact me. Jessica Germain (614)764-9449 jgermain@germain.com

Oct 11, 2011 -

douglaslynn responded

If I can I will come in and talk in person instead of doing it over the phone. I like talking in person to resolve an issue or making at issue better. I wont be able to come in till the weekend because of my work week.

Oct 21, 2011 -

Germain Honda of Dublin responded

Good Afternoon. I'm sorry I'm just getting back to you regarding your request. I will be available tomorrow 10/22 or next Saturday 10/29 between 9am and noon. If either of these days work for you I would like to meet with you to discuss your experience with our dealership. Again, I apologize for the delay in responding to your email. Best Regards, Jessica Germain jgermain@germain.com 614-764-9449

Oct 21, 2011 -

douglaslynn responded

I was in there on Friday earlier afternoon and talked to you by the front door. I am pleased with how you handled the situation with me and said that you were going to say something about it to the salesman so that it doesnt happen again.

October 07, 2011

Everyone was very friendly. Kirti was excellent in making the purchase as easy as possible. Pam the finance director was excellent as well. I always dread every second of the thought of going to a c More

by thydark1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kirti Vinsandia
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